we booked the rooftop Terrance was very expensive but is in the school summer holidays. things we found Lift aged & dated lucky if they both worked and saw some people struggle with case up the stairs as both lifts wasn't working. Wasn't able to...More

Couldn't fault this hotel food lovely and plenty of choice. The staff very polite and welcoming everything very clean, nice big rooms,lifeguards did a good job of removing towels left on empty sun beds all day. If you wanted anything the staff did everything they...More

Hi we visited this hotel for the 4th year on the trot because the children loved it each time but our holiday this year wasn't very enjoyable. The hotel has had a revamp since 2016 and we felt not for the better, they have moved...More

This was our first return visit to the hotel since the Zafiro group took over. We have visited here with our daughter (now 12yrs) for the last 3 years when it was in the Viva group, we have always been all inclusive. The refurbishments have...More

Well runned reception (Maria-Jose was very good), restaurant is well runned by Manager Jose-Maria and staff. Food is acceptable all inclusive food. Staff is varying, some are trule great like Sergio, Tette, the guy from Sahara, some are not..an older woman in the bar/restaurant area...More