Zafiro Palmanova
Av. de Cas Saboners, 5, 07181 Palmanova, Calvia, Majorca Spain
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About
#249 of 1,916 hotels in Majorca
Location
4.5
Cleanliness
4.6
Service
4.7
Value
4.2
Travelers' Choice
The Zafiro Palmanova hotel is close to a white sandy beach. Apart from the outstanding sport facilities, this exclusive hotel features excellent services and activities for both adult and children. The delicious gastronomy makes this resort the ideal accommodation for the most demanding palates.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Archery
Bicycle rental
Babysitting
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Fitness classes
Sauna
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Swimup bar
Poolside bar
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Water park offsite
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Taxi service
Spa
Facial treatments
Full body massage
Massage
Solarium
Steam room
Baggage storage
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Infirmary
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Sofa
Telephone
Private bathrooms
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Spanish, Catalan, German
Location
Av. de Cas Saboners, 5, 07181 Palmanova, Calvia, Majorca Spain
Name/address in local language
Zafiro Palmanova
Getting there
Great for walkers
Grade: 94 out of 100
94
Palma Mallorca Airport
11 mi•
See all flights
Rental Cars
74 Restaurants
within 0.3 miles
2130Reviews386Q+A100Room tips
Reviews
Traveler rating
- 1,254
- 630
- 175
- 41
- 30
Traveler safety
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Most Recent
Serious safety incident
I stayed in the hotel for a week back in June this year. On my first afternoon, I entered one of the bathrooms in the pool area. The floors have porcelain tiles along with the walls. The tiles were slippy tiles. Not suitable for bathrooms of that caliber, especially ones located right in the middle of the pool area. The floor was saturated with no wet floors signs down, or floor mats. As I proceeded to leave the bathroom I slipped and fell and woke up in the back of an ambulance. I got 11 stitches on the back of my head, and I am now scarred for life. Afterwards, the staff of the hotel didn't pay much attention to me in terms of checking in to see if I was ok, or try to offer me anything to alleviate any potential legal action. We had a meeting with management. The hotel was apparently advised by their company solicitor to not engage with me. Very disappointed with this. Based on this alone, I would not recommend this resort at all. It is an awful shame as it has the makings of a great place, full of fun. But when it came to my serious accident, their level of duty of care to me was non existent. My accident could have been an awful lot worse, with more serious consequences.…
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Zafiro Palmanova
Responded 4 days ago
Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear about your unfortunate accident, however, we feel the following needs to be taken into account. It came to our attention that there was an unfortunate incident in the ladies' bathroom in the swimming pool area, where you were found in distress. We understand that accidents can happen, and first aid was promptly provided by our lifeguard, and an ambulance called to ensure your well-being. Our non-slip bathroom tiles can pose a risk when completely wet, especially when entering barefoot. Warning signs to not enter the bathroom wet or barefoot are placed strategically, at the entrance of the bathroom area to avoid accidents such as yours. Your safety is paramount, and upon your return, I personally inquired about your well-being. After informing them, our insurance company conducted a thorough investigation , and concluded that, given the context, the hotel cannot be held responsible. Kind regards, Marco Heitinga Zafiro Palmanova, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Arrived with my family of 10 adults and 3 children a treat in lieu of my husbands impending 60th birthday. A 5 day all inclusive holiday (2 adults of which had already arrived from Australia as a birthday surprise). Staff at reception went above and beyond in ensuring surprise went to plan. I had booked 1 swim up room and 3 pool view rooms and honestly could not have been allocated better rooms... We had room 1017...enviably the best room in the entire hotel.. Being an ex travel agent even I was super impressed. Next to kids water pool and bar.... this became the family party room. From our swim up pool to kids adventure pool and main pool with water pillow... amaaasing.....Our entire family young and old had an absolute ball. All staff from bar to restaurant to lifeguards to cleaners... Everyone a total credit to zafiro hotels cannot single anyone out. Restaurant and food varied and amazing.. Although we ate ala carte 1 night we were not overwhelmed.. Found it hard to beat main restaurant. Our one and only minor criticism was the nightly entertainment... Not great... Mibi bit of somethn for adults would be appreciated? . Possibly karaoke or somethn? But after an amazing family day at pool this was not a biggie . Zafiro.. Keep doing what you are doing.. Our family have already started a savings account for next years holiday.... (coz were not paying next time 🤣) Most defo be zafiro 👍.... Thank you so much for the amazing memories made......…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Hotel- cmanager, Owner at Zafiro Palmanova
Responded Sep 5, 2022
Dear Guest, Thank you very much for taking the time to review your stay with us at Zafiro Palmanova. Your kind and positive words encourage us to continue working with even greater enthusiasm to ensure all our guests return home with great memories of their holiday with Zafiro. However, reviews such as yours also help us improve our performance daily; we have noted your comments regarding the entertainment activities. Nevertheless, we are glad to read that you really enjoyed our comfortable rooms and that you made the most of our pools. It would be a pleasure to welcome you back on your next visit to any Zafiro Hotel. Best regards, Marco Heitinga Zafiro Palmanova, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Restaurant was closed when we arrived and we were told the only food available was some really pathetic sandwiches and packets of nachos. We had three small kids with us. Nice room, but small. There was a leak in our air con unit during our stay. Staff at Reception are mostly rude. There was a huge delay the one time we requested a taxi. Staff in the restaurant are better. Pool is nice. Food is good. Especially desserts. I wouldn't go back. Too many better options considering the expense of this place. I don't think it's value for money.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Zafiro Palmanova
Responded 2 weeks ago
Dear Guest, We would like to thank you for the time taken to write your review of your experience with us. We're glad to hear that you enjoyed the quality of our desserts and found the pool to your liking. It's also pleasing to know that our restaurant staff made a positive impression. We understand your concerns regarding the restaurant's availability upon arrival and apologize for any inconvenience caused. Our team strives to provide a variety of dining options throughout the day and we regret that we fell short in this instance. We also take note of your feedback about the reception staff and will look into this matter to ensure our guest service is consistently welcoming and efficient. We are sorry to hear about the issue with the air conditioning unit in your room. Our maintenance team is usually on hand to resolve such issues promptly to ensure our guests' comfort. We would love to have another chance to surprise you once again in the future. Marco Heitinga Zafiro Palmanova, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We go to Mallorca every autumn lately and have stayed in severel places at different hotels. Zafiro was the first one and the only one so far where we returned. We had such a great time on our second visit too that most likely we will return in the future as well.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Zafiro Palmanova
Responded 3 weeks ago
Dear Guest, We appreciate your kind words about your stay at Zafiro Palmanova and are happy you returned home with great memories of your holiday. We are thrilled to hear that you enjoyed your stay with us and that our hotel has become your go-to destination in Mallorca. It's great to know that you appreciated our comfortable rooms, convenient location, and excellent service. Our team takes pride in providing a memorable experience for our guests, and your kind words are truly appreciated. We have noted your comment on the cleanliness and would like to assure you that we strive to maintain the highest standards of cleanliness throughout the hotel. We will continue to work on improving this aspect to ensure an even better experience for our future guests. We sincerely hope we see you again in the not too distant future at a Zafiro Hotel. Kind regards,, Marco Heitinga Zafiro Palmanova, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed our week here and, for the price we paid, I'd rate it 5 stars. FOOD We didn't eat in the hotel so can't comment on the food here but there are loads of restaurants to choose from that are easily accessible. ROOMS Nice sized rooms for a family of 4. The kids beds are two single beds so fine for older children. One of them is on the floor (trundle from under the sofa) but it's a proper mattress so comfort is still good. Shower annoyingly leaked all over the bathroom every night so we just had to put a towel down. POOL AREAS & ENTERTAINMENT There is one large pool that has a dome in - all children enjoyed this. They also have a daily activity, such as water polo or water basket, that was particularly enjoyed by my 15 year old son. We always managed to get sunbeds whatever time we went to the pool. BEACH There is a nice beach accessible down lots of steps, or a longer route down a road is available for prams. I wouldn't go back again because I never like to go to the same place twice, however if you wanted to visit Palma Nova I would recommend this hotel and I would definitely stay at a Zafiro again. …
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Zafiro Palmanova
Responded 3 weeks ago
Dear Guest, Thank you very much for taking the time to review your stay with us at Zafiro Palmanova. We are delighted to hear that you enjoyed the facilities and the bedroom layout. It's great to know that your family found the pool areas and entertainment enjoyable, and that you appreciated the easy access to the nearby beach. We apologize for the inconvenience caused by the shower leakage in your bathroom. We will make sure to address this issue with our maintenance team. We are also glad that you were able to find sunbeds at any time during your stay and that your 15-year-old son enjoyed the daily activities at the pool. I do hope we can welcome you again in the future. Kindest regards, Marco Heitinga Zafiro Palmanova, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed a 1 month ago at the Zafiro Palmanova and have to say it was a great experience. Everything was just perfect - service & atmosphere, food & drinks. A great hotel with friendliest staff from lobby to kitchen - receptionist Maria(always with charming smile), waiter Jose, restaurant supervisor Tete, , lifeguard Guis always cheerful, clients oriented and ready to assist. Definitely they make this beautiful place simply unforgettable. You should be proud of your team! Once again, thank you for making outstanding treatment with the style and smile. We hope you will share our feedback with the appropriate hotel team.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Just returned from an amazing holiday at Zafiro Palmanova. All staff were very friendly and went above and beyond to ensure we had an enjoyable stay excellent hospitality. Great pools friendly tentative lifeguards. Entertainment staff were very good occupying the children with games,crafts and mini disco. Restaurant staff very accommodating and do their best to cater for your every need. Reception staff extremely helpful and friendly. Rooms very spacious and spotless clean, fresh towels & bedding on request, large comfortable queen size bed. All in all a very enjoyable stay will definitely be returning next year and highly recommend
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel- cmanager, Owner at Zafiro Palmanova
Responded 3 weeks ago
Dear Guest, We appreciate your kind words about your stay at Zafiro Palmanova and are happy you returned home with great memories of your holiday. We hope to have the opportunity to welcome you again very soon in one of our Zafiro Hotels. Best wishes, Marco Heitinga Zafiro Palmanova, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was in an excellent location very close to the beaches and not far from the airport. The staff were all very kind and went out of their way to help make our stay memorable. I would certainly recommend this hotel!
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Zafiro Palmanova
Responded 3 weeks ago
Dear Ander, It is a genuine pleasure to read that Zafiro Palmanova lived up to your expectations. We are thrilled to hear that you found our location to be excellent, close to the beaches and not far from the airport. It's great to know that our friendly staff made your stay memorable and that you would recommend our hotel to others. We appreciate your feedback on the sleep quality and will continue to work on providing a comfortable environment for our guests. We hope to have the opportunity to welcome you again very soon. Best wishes, Marco Heitinga Zafiro Palmanova, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for the last week of the season , the hotel itself is laid out very well , some parts tired , looks like maintenance is an ongoing job repairing is probably a perpetual job , staff very attentive and professional , the buffet was well stocked if at times unconnected foodwise , a la' carte exceptional 👍
Read more
Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Zafiro Palmanova
Responded 3 weeks ago
Dear David, We would like to thank you for having chosen Zafiro Hotels for your holiday in Palmanova and for sharing your opinion with us. We are delighted to hear that you found our team attentive and professional, and that you enjoyed the cleanliness of our facilities. It's great to know that our buffet and à la carte options met your expectations. We understand that some parts of the hotel may appear tired, and we continuously work on maintaining and improving our facilities since our complete renovation in 2016-2017. We apologize for any inconvenience this may have caused during your stay. Your feedback is valuable to us, and we will take it into consideration for future improvements. Thank you again for sharing your opinion. Kind regards, Marco Heitinga Zafiro Palmanova, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel. Friendly and helpful staff. Very clean and some of the best variety of foods. Short walk to the beach and shops. All inclusive package good with branded drinks included. Entertainment provided every night even though we stayed last week of the season.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Zafiro Palmanova
Responded 3 weeks ago
Dear Guest, It is a pleasure to read that Zafiro Palmanova lived up to your expectations. It's great to know that our all-inclusive package with branded drinks and nightly entertainment met your expectations. We are also glad that our location provided you with easy access to the beach and nearby shops. We hope to have the opportunity to welcome you again very soon in one of our Zafiro Hotels. Best wishes, Marco Heitinga Zafiro Palmanova, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Palmanova area.
PRICE RANGE
$128 - $359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
viva palmanova palma nova, viva palma nova
FORMERLY KNOWN AS
Viva Palmanova & Spa
LOCATION
SpainBalearic IslandsMajorcaCalviaPalmanova
NUMBER OF ROOMS
198
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Claim Your ListingZAFIRO PALMANOVA $140 ($̶3̶1̶8̶) - Updated 2023 Prices & Hotel Reviews - Spain
Frequently Asked Questions about Zafiro Palmanova
Which popular attractions are close to Zafiro Palmanova?
Nearby attractions include Bar Papis (0.1 miles), Finnegan's Live Music Pub (0.2 miles), and Katmandu Park (0.2 miles).
What are some of the property amenities at Zafiro Palmanova?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Zafiro Palmanova?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Zafiro Palmanova?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Zafiro Palmanova?
Conveniently located restaurants include IROKO Mallorca, Taylor's Cocktail Bar, and Origin Palmanova.
Are there opportunities to exercise at Zafiro Palmanova?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Zafiro Palmanova?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Zafiro Palmanova?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.
Are there any historical sites close to Zafiro Palmanova?
Many travelers enjoy visiting Biggest Pine Tree (0.9 miles).
Is Zafiro Palmanova accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.