Stayed here with family in February and everything was just great; the royal terrace room (high floor), the overall cleanliness, the AI-selection and the stuff, who gladly went that extra mile for their customers. Would definitely recommend this hotel to anyone and will stay here again.
Because of the virus we were transferred to this beautiful hotel and because we had paid for a Superior room in Santa Ponsa we were given a beautiful room bedroom and lounge area with large balcony overlooking the pool The staff were very friendly the dining room very spacious and food excellent varied and good quality the hotel was not very full under the circumstances It has wonderful facilities for children although we do not have any All in all we spent only 3 nights because of virus and being sent home early but would thoroughly recommend to anyone looking for a really good very clean friendly hotel
All the employees in the hotel are amazing, the room with jacuzzi and balcony is super nice. The swimming pools in front of the other rooms seem to be also great. My only complaint is that the neighbourhood seems to be stuck in the old days with many ugly signs of touristy shops and bad restaurants. Not very cute area but is close to Palma and the hotel is good, so it depends on the price you get for the room. The buffet was also ok. The most important thing for us as a family with a baby is that they had special utensils and food for them.
Great apartments and spotless clean we had a maid 5 out of the 7 days its in a great position 5 mins to the beach and to the restaurants I unfortunately if you go before April its minimum places that are open. The reception staff was helpful and very nice to speak with. The hotel had 6 different pools are lots of areas to lay or sit in the sun only problem I found was lack of toilets The room we're tow very high standard and a great comfortable bed, also the shower was amazing so all in all great hotel and accommodation we was self catering but on the last day the hotel let us upgrade to all inclusive as the corona virus had closed down the resort i eat in the restaurant but to be honest it would not have been a choice for all week. I will deffernatley be back here when the hole of the resort is open …
Lovely clean hotel, very friendly & helpful staff, lovely food selection from the Buffet, and liked the fact the Lunch menu is A La Carte...... just one little word of warning NOT all branded drinks are included with the All Inclusive, this could prove quite expensive if you dont check the Bar Menu !!
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