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Calderon de la Barca 4, 07182 Magaluf, Calvia, Majorca Spain
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Traveler (240)
Pool & Beach (79)
Room & Suite (59)

About

#11 of 29 hotels in Magaluf
Location
3.7
Cleanliness
3.7
Service
3.6
Value
3.6
IN GENERAL: The 3* hotel, HSM Don Juan, now offers high quality facilities and service after its refurbishment in 2008. The highlight of the hotel is its ideal location in the lively city of Magalluf. During your stay with us you can enjoy all the attractions that the resort to offer, or you can relax and spend your days by the hotel's swimming pool. The hotel is open from February to October. LOCATION: HSM Don Juan is situated in Magalluf, one of the most popular and well known resorts in Mallorca. The beautiful sandy beach boasts a blue flag, thanks to its high quality year after year. The hotel is only 400 m away from the beach and it offers the possibility to practice water sports. Nearby there are countless bars, restaurants and shops, which turn Magalluf into one of the most vibrant and attractive cities on the island. Attractions such as: water park "Western Park", karting or famous "Pirates" show, just steps away from the hotel, complement the wide variety of fun the city has to offer! There are also various golf courses close by: Golf Poniente (2 km away), Real Golf Bendinat or Golf Santa Ponsa, therefore the hotel is an ideal place to stay for those who love golf! In the area there are many possibilities to practice other sports, even on professional level: Magalluf offers the following facilities: athletics tracks (certified, class A), grass football field, rugby field, tennis and paddle tennis courts, etc. Palma de Mallorca is situated 15 km away, the airport 22 km. There is a public bus service to the capital; the bus stop is only 100 m away from the hotel entrance. ROOMS: The hotel offers newly refurbished double and single rooms that present a modern and up-to-date look. All of the rooms include a bathroom, heating and air conditioning, safety deposit box (extra charge), telephone, WIFI (extra charge), parquet floor, satellite TV and a balcony! There are some rooms that can allocate families with 2 children (on request). GASTRONOMY: The hotel offers half board or full board food and beverage packages. The extensive buffet offers a big selection of hot and cold dishes, as well as a wide variety of fruit and desserts. The restaurant offers some dishes prepared instantly in show cooking, as well. All food is served in thematic buffet style. Drinks in half board and full board are not included in the price (lunch and dinner). FACILITIES: The hotel offers a spacious terrace with a swimming pool for adults with a separate space for children. The pool is surrounded by sunbeds and sunshades. Bar service at the pool is available. Inside of the facilities at HSM Don Juan there are cozy common areas, a game room, as well as an indoor bar! CHILDREN: At HSM Don Juan there is a mini club for children during the summer months and swimming area for children. Baby cots and high chairs are also available in the restaurant at no extra cost. ADITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car. We accept both Visa and Mastercard credit cards. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Billiards (extra charge), table tennis, French bowls in the complex. Possibility to practice sports in the area.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Game room
Billiards
Car hire
Baggage storage
Currency exchange
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Darts
Entertainment staff
Evening entertainment
Table tennis
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
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Room features
Air conditioning
Desk
Private balcony
Safe
Wardrobe / closet
Cable / satellite TV
Bath / shower
Complimentary toiletries
Clothes rack
Private bathrooms
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Spanish
1005Reviews87Q+A81Room tips
Traveler rating
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WeeT57 wrote a review Oct 2022
Ayrshire, United Kingdom2 contributions3 helpful votes
would use again as hotel was spotless clean with rooms cleaned every day with fresh bedding and towels ,staff from reception / bar staff /waiters and cleaners were all polite and willing to help with anything asked of them ,great location on the flat and only a few hundred yards to nearest shops and bars ,looking forward to visiting again ,
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Date of stay: October 2022
Value
Service
Sleep Quality
Room Tip: top floor was quite and pool view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HSM Customer Service, Agencia/asesor at HSM Don Juan
Responded Oct 19, 2022
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards, HSM Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linda O wrote a review Oct 2022
Halifax, United Kingdom9 contributions2 helpful votes
Food OK.Just needs to be a Little bit warmer. Staff very helpful,Towels changed everyday, room swept and mopped. Would stay here again. Is only about 5 minutes walk to beach and other amenities staff were very nice and helpful
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HSM Customer Service, Agencia/asesor at HSM Don Juan
Responded Oct 19, 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter Greaves wrote a review Oct 2022
Bristol, United Kingdom6 contributions
Very good experience, found all the staff very helpful and welcoming. Clean and comfortable surroundings, would definitely recommend. Quiet and relaxing, close enough to the local beach and all other amenities, well suited to family’s, couples and singles. Yes I would return.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HSM Customer Service, Agencia/asesor at HSM Don Juan
Responded Oct 4, 2022
Dear guest, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel! Best regards, HSM Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B1714D wrote a review Sep 2022
Belgrade, Serbia15504 contributions4423 helpful votes
This is a true 3 star hotel, so don't expect anything less or more than average. Lobby is big and modern, better than the rest of the hotel - seems recently renovated. Corridors on floors look pretty shady and old. Only two small elevators. Room was OK, basic but clean - only slept there, so didn't bother us. Pool area was very clean with free sunbeds (enough of them) and a pool bar. We were on half board - not that much choice of food, but you can find something tasty every day. Magaluf beach is 7-8 minutes walk. Free parking all around the hotel with a huge parking lot across. Although in a distance from Magaluf night scene, expect to hear noise and loud music at night from young guests of Don Juan or hotel across the street. All in all, we were satisfied as better hotels had astronomic prices this summer and we were all day out exploring the island.
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from HSM Customer Service, Agencia/asesor at HSM Don Juan
Responded Oct 4, 2022
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards, HSM Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anthony B wrote a review Sep 2022
Barry, United Kingdom2 contributions
Lovely hotel, not too far from the beach, rooms could do with an upgrade, paint, redecorate. Shower could be updated too, water goes all over the floor. Explanation of wristband entitlement would be good too. Staff are friendly and helpful. Buffet service is good. I would stay here again though.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HSM Customer Service, Agencia/asesor at HSM Don Juan
Responded Sep 15, 2022
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon! All the best from Mallorca, HSM Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lynn M wrote a review Sep 2022
3 contributions2 helpful votes
I have been to Magaluf many times over the last 30 years,this was our first time as a family of 4 adults+1 baby to this hotel. Rooms bit tired looking but very comfortable + clean,only complaint was the shower leaked + soaked floor completely so shower mat was soaked everytime as had to mop floor up.Dissappointed as we had no fridge or kettle.We were in room 611 facing carpark which was quite noisy at night sometimes.Pool was lovely,outside toilets very clean,entertainment staff especially "H" was fabulous through the day(never stayed fior entertainment at night)We booked B + B,breakfast was nice,good variety,restraunt staff were lovely. Overall every member of staff were very polite + friendly in every department we experienced.If you know Magaluf area,hotel is situated near "Pirates Adventure" bit out the way from main area but only takes bout 10 mins to walk through + onto beach. Definately would return. 4/5 👍
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HSM Customer Service, Agencia/asesor at HSM Don Juan
Responded Sep 13, 2022
Dear guest, Thank you for sharing your time to comment your experience with us. We take note of your assessment and comments in order to continue improving day by day. We would have like that during your stay you had contacted us to improve your situation. Our highest priority is that our clients feel like home. We hope to see you again very soon! HSM Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frank L wrote a review Sep 2022
11 contributions2 helpful votes
Fantastic hotel. Spotless clean. Maids and bar staff, reception excellent and friendly. Pool area spotless and relaxing. Food brilliant. Great location... 5 min to beach and shops. Only downside.... Rooms a bit dated and Walls paper thin
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HSM Customer Service, Agencia/asesor at HSM Don Juan
Responded Sep 12, 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katie S wrote a review Sep 2022
2 contributions
We (five 20 year olds) had a nice 5 night stay at the HSM Don Juan at the beginning of September. The hotel was very clean and the staff were polite and accommodating. Located a ten minute walk from the beach and the Magaluf strip, the hotel is in a good location and the pool is lovely and the area is kept clean. My only issue was the lack of labelling of food which made it difficult sometimes to know which dishes included meat and different allergens. The food was also quite a lot of meat and fish but there was a good range of salad and dessert options. Overall a good value hotel:)
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HSM Customer Service, Agencia/asesor at HSM Don Juan
Responded Sep 12, 2022
Dear guest, First of all, we would like to thank you for sharing your experience at our hotel. We are grateful for your comment, because this helps us to constantly improve and adapt to the needs of our guests. We would like to thank you for you visit! Best regards, HSM Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Markrobertson wrote a review Aug 2022
Middlesbrough, United Kingdom1 contribution
me and wife just had a week there.i must say the place was good the place very clean the staff were all friendly and helpful the room spotless the food was good,lots of choice (we were halfboard) the pool area spotless,very clean.no rushing for sunbed in morning and place was full aswell the place is about 15 min from beach and nigjtlife to be honest cant believe its only 3 star. me and wife will defo be back
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HSM Customer Service, Agencia/asesor at HSM Don Juan
Responded Aug 31, 2022
Dear guest, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays. We are very happy to hear that the service and the attention received have been of your liking. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca! Best regards, HSM Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie G wrote a review Aug 2022
13 contributions4 helpful votes
+1
Exceeded expectations My first trip to Magaluf and I admit that I had low expectations. These where blown out of the water! The welcome at the hotel was warm and friendly. We were advised that if there were any disturbances what to do (we had none). The room was very clean and comfortable. We had a broken chair that was replaced with no fuss. The food was of good quality and choice. The pool area was well kept and clean. The location was great, close enough to walk to the beach and town and a bus stop nearby. We liked it so much that we are back in October!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HSM Customer Service, Agencia/asesor at HSM Don Juan
Responded Aug 24, 2022
Dear guest, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel! Best regards, HSM Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$70 - $141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel don juan, don juan magalluf
LOCATION
SpainBalearic IslandsMajorcaCalviaMagaluf
NUMBER OF ROOMS
182
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HSM DON JUAN - Prices & Hotel Reviews (Magaluf, Spain)

Frequently Asked Questions about HSM Don Juan
Which popular attractions are close to HSM Don Juan?
Nearby attractions include Piano Bar Magaluf (0.2 miles), Pirates Adventure (0.1 miles), and Escape Rooms Magaluf (0.3 miles).
What are some of the property amenities at HSM Don Juan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at HSM Don Juan?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to HSM Don Juan?
Conveniently located restaurants include Titanic Magaluf, Clems Windsor Bar, and Las Palmeras.
Are there opportunities to exercise at HSM Don Juan?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at HSM Don Juan?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to HSM Don Juan?
Many travelers enjoy visiting Biggest Pine Tree (1.7 miles).
Is HSM Don Juan accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.