would use again as hotel was spotless clean with rooms cleaned every day with fresh bedding and towels ,staff from reception / bar staff /waiters and cleaners were all polite and willing to help with anything asked of them ,great location on the flat and only a few hundred yards to nearest shops and bars ,looking forward to visiting again ,
Food OK.Just needs to be a Little bit warmer. Staff very helpful,Towels changed everyday, room swept and mopped. Would stay here again. Is only about 5 minutes walk to beach and other amenities staff were very nice and helpful
Very good experience, found all the staff very helpful and welcoming. Clean and comfortable surroundings, would definitely recommend. Quiet and relaxing, close enough to the local beach and all other amenities, well suited to family’s, couples and singles. Yes I would return.
This is a true 3 star hotel, so don't expect anything less or more than average. Lobby is big and modern, better than the rest of the hotel - seems recently renovated. Corridors on floors look pretty shady and old. Only two small elevators. Room was OK, basic but clean - only slept there, so didn't bother us. Pool area was very clean with free sunbeds (enough of them) and a pool bar. We were on half board - not that much choice of food, but you can find something tasty every day. Magaluf beach is 7-8 minutes walk. Free parking all around the hotel with a huge parking lot across. Although in a distance from Magaluf night scene, expect to hear noise and loud music at night from young guests of Don Juan or hotel across the street. All in all, we were satisfied as better hotels had astronomic prices this summer and we were all day out exploring the island.…
Lovely hotel, not too far from the beach, rooms could do with an upgrade, paint, redecorate. Shower could be updated too, water goes all over the floor. Explanation of wristband entitlement would be good too. Staff are friendly and helpful. Buffet service is good. I would stay here again though.
I have been to Magaluf many times over the last 30 years,this was our first time as a family of 4 adults+1 baby to this hotel. Rooms bit tired looking but very comfortable + clean,only complaint was the shower leaked + soaked floor completely so shower mat was soaked everytime as had to mop floor up.Dissappointed as we had no fridge or kettle.We were in room 611 facing carpark which was quite noisy at night sometimes.Pool was lovely,outside toilets very clean,entertainment staff especially "H" was fabulous through the day(never stayed fior entertainment at night)We booked B + B,breakfast was nice,good variety,restraunt staff were lovely. Overall every member of staff were very polite + friendly in every department we experienced.If you know Magaluf area,hotel is situated near "Pirates Adventure" bit out the way from main area but only takes bout 10 mins to walk through + onto beach. Definately would return. 4/5 👍…
Fantastic hotel. Spotless clean. Maids and bar staff, reception excellent and friendly. Pool area spotless and relaxing. Food brilliant. Great location... 5 min to beach and shops. Only downside.... Rooms a bit dated and Walls paper thin
We (five 20 year olds) had a nice 5 night stay at the HSM Don Juan at the beginning of September. The hotel was very clean and the staff were polite and accommodating. Located a ten minute walk from the beach and the Magaluf strip, the hotel is in a good location and the pool is lovely and the area is kept clean. My only issue was the lack of labelling of food which made it difficult sometimes to know which dishes included meat and different allergens. The food was also quite a lot of meat and fish but there was a good range of salad and dessert options. Overall a good value hotel:)
me and wife just had a week there.i must say the place was good the place very clean the staff were all friendly and helpful the room spotless the food was good,lots of choice (we were halfboard) the pool area spotless,very clean.no rushing for sunbed in morning and place was full aswell the place is about 15 min from beach and nigjtlife to be honest cant believe its only 3 star. me and wife will defo be back
Exceeded expectations My first trip to Magaluf and I admit that I had low expectations. These where blown out of the water! The welcome at the hotel was warm and friendly. We were advised that if there were any disturbances what to do (we had none). The room was very clean and comfortable. We had a broken chair that was replaced with no fuss. The food was of good quality and choice. The pool area was well kept and clean. The location was great, close enough to walk to the beach and town and a bus stop nearby. We liked it so much that we are back in October!
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