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Ilusion Calma & SPA

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Calle Horaci 5, 07610 Can Pastilla, Majorca Spain
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Traveler (491)
Dining (136)
Room & Suite (72)

About

#17 of 23 hotels in Can Pastilla
Location
Cleanliness
Service
Value
Situated in Can Pastilla, in the bay of Palma, the in 2017 refurbished and redecorated 3-star superior category hotel disposes of 192 rooms distributed on five floors. This friendly and modern styled hotel offers a family atmosphere with the best service and comfort, perfect for families and couples requesting no complications. Only 4 km away from Palma airport this attractive hotel is located 150 metres away from two beautiful beaches, the cosmopolitan beach Can Pastilla and the solitary and familiar beach Cala Estancia. In the surroundings of the hotel you may find countless shops, bars and restaurants. If you would like to hide the heat just take a visit to Aqualand El Arenal, discover the marine world at Palma aquarium or enjoy night life in one of the famous disco clubs and pubs located in El Arenal. The hotel disposes of a free of charge SPA Center equipped with a heated pool with water jets, Jacuzzi, Turkish bath, sauna, a new equipped gym in 2017, changing rooms and baths.
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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Car hire
Spa
Internet
Hot tub
Indoor pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Billiards
Entertainment staff
Evening entertainment
Table tennis
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Neck massage
Baggage storage
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Catalan and 1 more

Location

Full view
92Great for walkers
Grade: 92 out of 100
107Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
580Reviews206Q+A77Room tips
Traveler rating
  • 155
  • 201
  • 125
  • 44
  • 55
Time of year
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Popular mentions
David N wrote a review Nov 2021
Pickering, United Kingdom77 contributions60 helpful votes
As ever, the most friendliest of welcomes from all of the staff for both myself and my wife. Have visited many times before and find the perfect location for Can Pastilia and Palma. Food is excellent and the bar staff work very hard to please. From reception to maintenance staff, all a credit to this hotel. We are both looking forward to being back again, and again! Thank you Calma.
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Enjoy the fantastic cycle and walking route into Palma. Don’t worry about expensive taxis, at the...
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Chris wrote a review Nov 2021
Swindon, United Kingdom1 contribution
Pros Great location Staff very friendly Given room upgrade, which had 3 balconies , so we had sun all day (451) Good selection of food & drinks Very comfy bed Great maid service Cons Small pool Shower was very unpredictable , very hot water at times My last point isn’t the hotels fault ,but some of its guests . We are a multi racial family & at times we were made to feel uncomfortable by certain guests. Our family were glared at,whilst having dinner, trying to have an enjoyable evening, whilst being stared at , was an experience I’ve never had before in all the places I’ve travelled !! All in all a lovely hotel in a great location, very close to airport & a short 2euro bus ride to Palma
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Date of stay: October 2021Trip type: Traveled with family
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Response from Paula Cih, Contabilidad/finanzas at Ilusion Calma & SPA
Responded Nov 10, 2021
First of all, thank you for choosing Ilusion calma&spa to enjoy your vacation. We are very happy to know that your stay at our resort was great, we greatly appreciate your special mentions about our staff and our varied food. It is a place for us to serve our clients in a wonderful and unique way during the holidays. It is a real place to know that you have enjoyed your stay with us, I can assure you that the entire team at the Ilusion Calma&spa appreciates the time that our team has dedicated to sharing their impressions with other Tripadvisor users. We deeply regret your discomfort for other clients, we want to make it clear that we do not tolerate these acts, we only have multitudes of nationalities both in clients and in our hotel staff. My sincere apologies Hoping to receive you on your next stay at the Hotel, I remain at your entire disposal and send you my sincere greetings.
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Sara S wrote a review Nov 2021
1 contribution1 helpful vote
Nice hotel bar staff are lovely and so are the entertainment team. Cold in November so wrap up warm. Went with my partner . Nice for long walks and lots of local shops and massage places. 35 bus takes you to a nice cathedral. Food is ok for a 3 star hotel. Myself and my partner used the Spa facilities and some of the German guests were very horrible to us as soon as we would enter the spa pool or the sauna they would give us dirty looks and leave the sauna and spa pool - we are of asian heritage and it made us feel very uncomfortable and excluded. Throughout the stay we were made to feel very uncomfortable by the German guests , the Spanish guests were lovely and said hello and were very polite. This was my first proper holiday after lockdown and this behaviour really upset us. We were made to feel like outcasts - I’ve been going to different parts of Spain for the last 10 years and have never experienced such horrible people in the end we are eating out everyday to avoid this even though we are all inclusive One of the bar staff noticed we were upset and she was not happy with the way we got treated and advised us that they don’t tolerate this kind of behaviour as everyone is welcome! She was amazing she even remembered our drinks when we would order. We check out on the 9th November but sadly I don’t think we will visit this area again - hotel is lovely and that’s a shame. Pointless complaining to the hotel as their service was amazing.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Paula Cih, Contabilidad/finanzas at Ilusion Calma & SPA
Responded Nov 10, 2021
First of all, thank you for choosing Ilusion calma&spa to enjoy your vacation. We are very happy to know that your stay at our resort was great, we greatly appreciate your special mentions about our staff and our varied food. It is a place for us to serve our clients in a wonderful and unique way during the holidays. It is a real place to know that you have enjoyed your stay with us, I can assure you that the entire team appreciates the time that our team has dedicated to sharing their impressions with other Tripadvisor users. We deeply regret your discomfort for other clients, we want to make it clear that we do not tolerate these acts, we only have multitudes of nationalities both in clients and in our hotel staff. Let's hope you think about going back to our hotel and enjoying the area again without any kind of prejudice. My sincere apologies sincere greetings.
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Happyholidayer8 wrote a review Oct 2021
Harrogate, United Kingdom195 contributions248 helpful votes
Overall this hotel is ok, good location, easy to reach from the airport, a few minutes walk to the seafront with a good beach and excellent selection of restaurants. It is mainly very clean so I was surprised to notice dead flies underneath the hot plates in the restaurant. The food is ok, the old saying ‘you get what you pay for’ is certainly true. The pool area is very small and enclosed so we headed to the beach. The beds are comfortable and the staff extremely pleasant. Basic entertainment.
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Date of stay: October 2021
Value
Service
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Response from Paula Cih, Contabilidad/finanzas at Ilusion Calma & SPA
Responded Nov 10, 2021
Good afternoon First of all, thank you for having chosen Ilusion calma& Spa to enjoy your vacation. It is a real pleasure to know that you have enjoyed your stay with us, I can assure you that the staff thank you for the time you have dedicated to us by sharing your impressions with other Tripadvisor users. Regarding the restaurant, we maintain exhaustive cleaning at a general level in the hotel and even more so in the kitchen and restaurant We regret the inconvenience Kind regards
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DavidOrotava wrote a review Oct 2021
Orihuela Costa, Spain31 contributions35 helpful votes
Positive, were pleasantly surprised after some of the reviews on the Internet, staff good, room clean, food plenty of choice, hotel situated 5 minutes from airport on the bus or with a taxi, in the center of Can Pastilla town and 2 minutes walk to the beach...Hotel is a bit dated but excellent value for what they charge...Negative no complaints...
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Paula Cih, Contabilidad/finanzas at Ilusion Calma & SPA
Responded Oct 17, 2021
Dear David First of all, we would like to thank you for your excellent comment regarding your stay in our hotel IlusionCalma&Spa We are more than pleased to know that you had such enjoyable holiday with us and we truly hope to get the chance to welcome you again here with us in the near future. Kind regards,
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PRICE RANGE
$62 - $172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la calma can pastilla, la calma hotel can pastilla
FORMERLY KNOWN AS
Hotel Calma
LOCATION
SpainBalearic IslandsMajorcaCan PastillaCan Pastilla
NUMBER OF ROOMS
192
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Frequently Asked Questions about Ilusion Calma & SPA
Which popular attractions are close to Ilusion Calma & SPA?
Nearby attractions include Cala Estancia (0.2 miles), The Manchester Pub (0.3 miles), and El Ancla (0.1 miles).
What are some of the property amenities at Ilusion Calma & SPA?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Ilusion Calma & SPA?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ilusion Calma & SPA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Ilusion Calma & SPA?
Conveniently located restaurants include Starfresco, Cafeteria Playa, and 7 Machos - Can Pastilla.
Are there opportunities to exercise at Ilusion Calma & SPA?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Which languages are spoken by the staff at Ilusion Calma & SPA?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
Are there any historical sites close to Ilusion Calma & SPA?
Many travelers enjoy visiting Sa Llotja (4.5 miles), Palau de l'Almudaina (4.3 miles), and Convento de Santa Clara (4.1 miles).
Is Ilusion Calma & SPA accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.