Only for adults over 18. Refurbished since 2.013. Specially designed for cyclists, businessmen and holidaymakers in a relaxing atmosphere and with wonderful sea views. Located just in front of the famous Playa de Palma. Enjoy of the open air's large terrace in front of the beach having your favourite drink and with Snack-Bar's service. All the rooms refurbished since 2013. Heating and air conditioning. Most of them have sea view and balcony or terrace. Our Buffet's restaurant (refurbished in 2014) offers bed & breakfast, half board or all inclusive's service. You can enjoy your breakfast at the Snack-Bar's terrace overlooking the sea. On the rooftop, you will discover a relaxing Solarium's terrace with impressive sea views and you can enjoy sunbathing, having a shower or enjoying the tub (whirlpool). Large and modern Cycling Station with capacity for 77 bikes. Enjoy your stay together with Hotel Playa's Team!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Trendy
Languages Spoken
English, French, Spanish, Catalan and 1 more
Location
Carrer de la Pollacra, 1, 07610 Can Pastilla, Majorca Spain
Name/address in local language
Hotel Eden Palma Playa
1,148 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
The Eden Playa hotel was truly a pleasant surprise, the staff was extremely kind and always willing to help everyone, especially the bar girl named Vanessa, who was incredibly kind, and the señora of the cafe, Esther and Guilhermo, who was always paying attention to the table at which I sat in the air-conditioned, quiet hotel with a perfect location, with a wonderful solarium with tubs and jacuzzi, with views of the entire bay. It is also worth highlighting the great professionalism of the Hotel director, always attentive to everything but very discreet without him exceeding it, on our wedding anniversary he surprised me and my husband with a tart and champagne at the table at the scene. The food was all included and one of the best foods served in a 3-star hotel with excellent quality in all foods and for all tastes, as I am a regular customer of 4-star hotels. Beautiful house with side sea view. The hotel offers very pleasant entertainment once a week.
The mattresses on the beds are very soft and sink in the middle, which made it a little uncomfortable for a 15-day stay, as was our case. The shower is very small, it could be a little bigger or just change the shower fixture which would give more space. The cleaning of the room was reasonable, every day they changed the towels that we placed in the shower.
The mattresses on the beds are very soft and swollen on average, which is why it was a bit inconvenient for a 15-day stay, as was the case in this case. The shower is very small, it could be a little bigger if you simply change the shower dial to give more space. The cleanliness of the room was reasonable, every day they changed the towels we put in the shower
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My fiance and I stayed here for five nights in July, it was my first time ever visiting Mallorca, or any hot country for that matter. The hotel is a very short taxi ride from the airport, and is a short bus journey into central Palma, or the big Carrefour supermarket, for only 2Eu each way.
Our room was plenty spacious, we had all the space we needed. We got exactly what we asked and paid for. The shower was a wee bit small as when I bent over I knocked the shower off, although I blame my big bottom for this! Towels replaced daily, room straightened up daily. Aircon in the room, takes a bit of getting used to but it works just fine. There is shower gel in a dispenser and little bars of soap for washing hands.
The communal areas are clean and pleasant. The top floor has a jacuzzi which I found was rarely occupied, so I thoroughly enjoyed spending time in there. There are sun loungers to relax on and a beautiful view of the sprawling beach. Bar and outside area spacious and clean.
Food was very varied and good quality. I'm a fussy eater and so tended to opt for just chips and plain food, but that is entirely a me problem and not something I would ever penalise the hotel for. My fiance really enjoyed the food, and we both loved that the selection changed each day. After the holiday each day I'd be saying 'I wonder what they're having for lunch/dinner today'! On the all-inclusive plan, the free drinks are basic but they get the job done! All the fanta limon you could ever want, and some nice juices on offer for breakfast.
The staff are one of the big highlights of the hotel, all extremely friendly. In particular, two of the ladies at the bar were just hilarious! And they were very kind to me despite accidentally spilling my drink twice (I wasn't even drunk, just clumsy!). The lady on reception helped me find where the bus stop was, and on check-out day another lady sorted our taxi out for us. All staff multilingual and as a Brit I had no problem communicating, although I did try a bit of pigeon-Spanish!
The hotel is across the road from the beach, and when we went, that part of the beach didn't get very busy. The hotel is also next to some nice bars, which we visited a couple of times to get cocktails.
Overall, a really great place to stay and it made for a very memorable holiday. We would return in a heartbeat.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Very clean in all areas of the hotel, helpful and happy staff throughout our stay, all inclusive bar is limited in choice (no cocktails at all) but basic spirits/soft drink/beer and hot drink are available during the bar hours. Food... small buffet style restaurant but fabulously cooked, fresh cooked to order section usually rotating between a fish or a meat. The tables in the dining area are slightly closer than I like and it is like eating in a school canteen next to each other, breakfast can be taken outside to the seating area at the front with stunning views. Rooms are small but very clean, I would say paying extra for the sides sea view rooms aren't worth it, you literally have to pop your head over the balcony to see the sea view! But for a short stay the rooms are ideal for couples or individuals. The location Perfect for us! You can walk to Palma Aquarium maybe 5min away. Lots of local shops/bars and restaurants on the door step. Some relaxing and others with music/entrainment.
The sea is across the road, stunning/clean and clear also still warm in September.
There is a tourist train on the beach front, that's around €4.50 will take you to the party place (loud dance music and full of drunk people) up the road.
There is a local bus available to Palma €2pp Then bus from Palma to Palma nova €4.50pp We got a taxi back from Palma nova around 10/11pm and it cost is €38
The hotel also offer bike hire €6 for the full day (€10 refundable deposit)
I would definitely stay again with hy husband for a small break.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Playa Team, Atención al cliente/recepción at Hotel Eden Palma Playa
Responded Sep 22, 2022
Dear guest: Thank you very much for your positive comment about your experience in our hotel and for all the useful information you share with the rest of the readers of this platform. We are pleased to know that you have enjoyed you holidays with us. We agree with you that it is very nice to have breakfast at our terrace with those wonderful views. Thank you for highlighting the work that our housekeepers do daily. We hope to welcome you again very soon. We send you cordial greetings from the entire Hotel Playa***´s Team.
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I would be very careful of this hotel. It looks nice outside and the location is great. However the rooms are very basic probably the most basic rooms I have stayed in. Tiny shower and limited space for clothes. The food however is good albeit first night it was cold. I don't mind luke warm food but this was cold. The other 3 night's however it was warm and although limited choice it was good. Breakfast was also good. The problem with the hotel and the reason we decided to move after 3 night's as we could take no more was the crazy rules in place. You can't get a cup of coffee to take to Room unless it's put in a plastic cup. They will not allow you to take any crockery to the Room Which I have never come across before. Also i have an issue with my back and use ice to help with the pain. We had to beg and basically plead to get a few cubes and it became embarrassing for my wife to request any due to the managers way in which such a simple request was handled. After 3 night's I couid not take this treatment and we moved up the road to another much friendlier hotel. One big plus this hotel has is Rosanna the lady who worked behind reception. She was amazing and the best part of the hotel. The resort is lovely and we will return. Also the jacuzzi is not heated.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pros: clean rooms, good beds, great location, nice breakfast with good coffee. Supermarket etc. nearby. Adults only. No noise pollution. Very helpful staff. Luggage room available and possibility to shower after check-out. Con: no fridge in the room. Parking at hotel difficult but that is everywhere in this neighborhood. Hotel has no swimming pool. Other comments and info: small room, air conditioning does reasonably, laundry service costs 18 euros, buffet evening costs 25 euros excluding drinks. Didn't we then because in the neighborhood enough (cheaper) options! "Hot tub" on roof terrace has no bubbles. It is a 4 person pool with massage jets. Nice view of Platja de Palma and plane watching! Platja palma sea in front of the hotel contains a lot of seaweed and murky. Good for cooling but clear water and snorkeling I would do elsewhere.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Positives; clean hotel, in nice location,friendly staff especially bar and dining room staff, food good, daily change of towels if needed, nice area on a lovely beach. Bus service to Palma was excellent very frequent and only €2 a journey. Nice cafes bars with excellent food in the area. Negatives; very thin walls that you can hear everything in other rooms. Only one coffee machine and toaster in dining room. Only entertainment one night a week a disco on a Wednesday. Would of been nice to have a kettle and a fridge in room. We were half board but upgraded for the day to try all inclusive which was only €34 for the two of us we found the drinks which were local not so nice as ones that we bought so we didn’t bother upgrading again.
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip:Â Upgrade to front sea room if possible as they have proper sun beds.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for four nights at the end of June 2022.
We arrived mid morning and the friendly member of staff sorted a room for us which was great. The tourist tax had to be paid cash and we were given wristbands as we’d gone all inclusive.
The room was clean and fresh with a small side balcony. The air conditioning worked well enough and the bathroom was fine (although sometimes the shower was either red hot or cold). Our main issue with our stay was the noise from the other rooms, no one was being particularly noisy the walls were just so thin you could hear all conversations, mobile phones vibrating the works. I know there’s not much the owner can do about this but it did ruin our sleep most nights.
We had breakfast, lunch and dinner at the hotel, it tended to be busiest when the doors opened at each meal time. The drinks were self service for all inclusive guests and the food a buffet. On the whole there was a good selection especially the salads which were very tasty. A few dishes were a let down, I had some salmon which was severely over cooked. We particularly enjoyed the desserts.
The bar opened 11am - 11pm each day and we found the selection of drinks to be good. Alcohol can’t be taken on the beach due to island regulations. Staff were friendly and service good.
The hotel is in a great location across the road from the beach and 10 minutes from the airport and Palma. We got taxis from Palma Airport and it cost approx 15 euros each way.
We also took the 25 bus to Palma which cost 2 euros each way and the 23 bus to the Fan Mallorca shopping centre.
There are the usual tourist shops on the promenade with some stores being small supermarkets. If you decide you’d like a parasol or lilo for the beach you can go downstairs from reception where people have left there items to borrow.
Overall we had a good stay at the hotel and the staff were excellent. Unfortunately I wouldn’t return due to the poor sleep which I need when on a relaxing break.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Playa Team, Atención al cliente/recepción at Hotel Eden Palma Playa
Responded Jul 7, 2022
Dear guest: Thank you for the detailed review you have written about our establishment for the Tripadvisor community. We are glad that your stay was pleasant and that you enjoyed our facilities and our food. We are sorry that you have not rested due to the noise you mention. In any case, we would like to see you again very soon. We send you our best regards from Mallorca. Hotel Playa*** Team.
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Location was excellent. We paid £500 for 5 nights all inclusive stay. The check-in was pleasant and the room, although not large, had a comfortable bed, air-con/heating and small balcony. Room cleanliness was good. Cleaned every day with clean towels supplied. The en-suite was very snug, and the shower temperature went from warm to cool intermittently every day. The food.....we sadly found the choice and quality was very poor (and we are always easily pleased with 3* Spanish hotel food). Breakfast finished at 10.00, at 09.30 every day there was never any orange juice left, and I stood waiting for over 5 minutes for more bacon and eggs to be brought out. The coffee machines in Spanish hotels are normally lovely, but this coffee machine served awful, poor quality drinks. Lunch and dinner menus had very little choice or variety of hot food, poor quality food and temperature too. We spoke to several other couples staying who found the food very poor and disappointing. We did not manage to find anyone who had stayed before to ask if the food quality had recently gone drastically down. As the weather was not good for the last two days, after dinner we sat in the bar quietly playing cards and enjoying a few drinks. When we went to the bar to get a drink each to take up to our room on our second last night, Antonio who served us informed us "You two drink more than anyone I have ever known". The completely shocked looks on our faces at this remark and our inability to reply to this insult led him to say "Well you are on holiday", to save face. We were both absolutely mortified. Maybe if we had been handing over Euro's for our rounds instead of being all inclusive ,he would have been more pleased at our custom and his profit margins. We were not drunk or drinking excessively at any point during our stay. We would not recommend this hotel to others.
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Date of stay: April 2022
Location
Service
Sleep Quality
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Response from Hotel Playa Team, Director General at Hotel Eden Palma Playa
Responded Apr 12, 2022
PART 1 – Response from Myriam Paty, Hotel Playa’s manager As we usually answer in response to all our guests who take time to leave a review after their stay, all comments, positive or less positive, are always very useful. Useful first for us since it is the best way to take note of the good points and also less good. What works and what could work even better. It is an excellent way to improve without a doubt and this is our target. And of course it’s very usefull for all readers looking for the ideal place to visit, to drink, to eat or to sleep. We are glad to read that you liked the location of the hotel, in front of the beach, with incredible views and that our rooms have seemed comfortable to you, so you will have relaxed as it should be, during your holidays. Your comment regarding the food leaves us very surprised since we can say that one of our strong points, highlighting the variety and quality of our menus. We have a cooker in charge exclusively of show-cooking during breakfast and also during the diner, which is why we are surprised by your comment about having to wait so long for your eggs and bacon. A few seconds of waiting may be perfectly normal, but to say that you have had to wait 5 minutes every day seems exaggerated to me. It also seems exaggerated to say that every day at 09.30, when there are still 30 minutes of breakfast service left, we no longer serve orange juice. I myself would realize this since I am very present in the restaurant from what I can say and affirm that it is not true. What a pity that you did not speak with some of our clients since we had many repeating guests from UK during your stay, and all leave very satisfied. Said by them. To finish, I will add that the entire team continues to work, as always, as we know to do, to satisfy our guests and we are already receiving very good feed-backs daily. PART 2 – Response from Antonio, Hotel Playa’s owner We open last 30th of March and I stay at the premises for many hours from early hours in the morning till late hours in the evening. I know all the guests and I remember you perfectly and how many drinks you were consuming every day. Hotel Playa is focused on clientele who enjoy a drink and have a good time in a relaxed atmosphere. We try to spread a special charm from our team to all the guests who are part of the essence of Hotel Playa. I’m glad and proud of our all inclusive service which is used in a moderate manner and very appreciated. I would behave in the same manner if you pay the drinks. My profit is not selling drinks. My profit is your satisfaction. Obviously you have chosen a wrong place and I feel sorry about that. Regards.
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We had a great time at Hotel Playa, all staff were extremely polite and kind, always helpful. The room was a good size with a great toilet (the shower was a bit small and there is no option to take a bath). The bed was super comfy!
The only downside was the noise, you could hear everything through the walls, but I suppose there is nothing that can be done to change that! Also, if you're Spanish or are used to a Mediterranean food, this is not the place to have breakfast! Coffee is from a machine, orange and pineapple juices are not natural, however, the food range and variety at dinner made up for this and this was greatly appreciated. Overall we were happy staying here, had great recommendations from Antonio, the owner and enjoyed our time together there.
I would stay at Hotel Playa if I went back to Mallorca without a doubt!
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Date of stay: May 2022
Value
Location
Service
Room Tip:Â Location and kindness of all staff.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Playa Team, Atención al cliente/recepción at Hotel Eden Palma Playa
Responded Jul 7, 2022
Estimada Alba: Muchas gracias por su positiva reseña acerca de su estancia en nuestro hotel y del tiempo que ha tomado para hacerla. Nos alegramos de que haya disfrutado de su estancia en general y lamentamos que nuestro buffet de desayuno no haya estado a la altura. Trabajamos cada dÃa para ofrecer un buen servicio e intentamos que la variedad satisfaga a nuestra clientela internacional. Aún asÃ, estamos contentos de leer que nuestra cena sà cumplió sus expectativas. Esperamos que decidan alojarse muy pronto en nuestra casa para poder darles de nuevo la bienvenida. Un abrazo de Antonio y de todo el equipo del Hotel Playa***.
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We stayed at this hotel for 4 nights and booked directly with them as it said that you get benefits from doing this. Check in was quick and easy but none of the benefits were mentioned. The room was fine although the bathroom and shower were a little small. I kept turning the shower off whenever I moved. We missed having tea and coffee making facilities in the room but it wasn't a problem as my husband just popped down to the restaurant to get us one to have on the balcony. We found that there wasn't alot of choice of food but we always found something to eat and the freshly made omelettes at breakfast were lovely. The restaurant did get busy in the evening but we never queued for anything. It was never a problem taking drinks back to the room, they were just in paper cups which was fine. What really goes for this hotel is the great location, right on the beach front. The bar was lovely to sit and people watch and the views from the rooftop terrace were fantastic. We probably wouldn't stay at this hotel any longer than 4 nights as we are used to larger hotels with more facilities but we would book again for a short stay. All in all we had a lovely 4 days at the Hotel Playa.
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Playa Team, Atención al cliente/recepción at Hotel Eden Palma Playa
Responded Sep 29, 2022
Dear guest: Thank you for your positive review and for the time taken to write it. We are glad that your stay at the hotel was pleasant. Regarding your comment about check-in, all our guests are given a document with all the information about the hotel, its services, rates and behavior rules. This document is explained upon arrival. Anyway, if you had any questions about the benefits, any member of the reception team would have been happy to answer your doubts. We hope to welcome you back next season and get a 5* review. Best regards from Majorca, Hotel Playa***´s Team.
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