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AluaSoul Palma

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Traveler (350)
Room & Suite (205)
Pool & Beach (52)
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Overview
  • Excellent39%
  • Very good42%
  • Average13%
  • Poor3%
  • Terrible3%
Travelers talk about
“marina luz”(118 reviews)
“sea view”(53 reviews)
“pillow menu”(9 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (753)
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Traveler rating
221
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Show reviews that mention
All reviewsmarina luzsea viewpillow menuhalf boardclose to the airportthe busresidential areaflight pathbooked a standard roompool area is lovelya pool view roomevening mealan adultoutside seating areasea frontjunior suiteflat screen tv
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1 - 5 of 496 reviews
Reviewed 1 week ago via mobile

The location is close to beach and airport, although if you are looking for walking to a beach shack kind of place then no ... that’s car ride not walk. You have a good view of the sea from many of the rooms and breakfast...More

1  Thank KrishRagh
Response from AluaHotels, Director de Relaciones Públicas at AluaSoul PalmaResponded 2 days ago

Dear Krish, Thank you for your review, we appreciate you taking the time in writing your experience at our hotels. We hope you enjoyed your stay and had a nice holiday. We will take note of your comments regarding the hotels' facilities state such as...More

Reviewed 1 week ago via mobile

Nothing much has changed since this was the Luz. Been a few times before. View from balcony to pool great. But the decking around pool still needs to be replaced as it is old, warped in places and fixed so many times there is a...More

Thank TheExile
Response from AluaHotels, Director de Relaciones Públicas at AluaSoul PalmaResponded 2 days ago

Dear customer, thank you for taking your time in writing a review based on your stay, it helps us improve our service. We hope you had a nice holiday ans enjoyed your stay with us. It's true we have a norm regarding the clothing for...More

Reviewed 1 week ago via mobile

Stayed here from 7th-9th May. The hotel is lovely and the service is fantastic. We had a sea view and the room was on the 4th floor. Very clean and comfy beds (though ask for a pillow menu as the pillow we got wasn’t great)....More

Thank susieb4033
Response from AluaHotels, Director de Relaciones con Clientes at AluaSoul PalmaResponded 1 week ago

Dear Susie, Thank you for your review, we appreciate you taking the time in writing your experience at our hotels. We hope you enjoyed your stay and had a nice holiday. We're glad you enjoyed your room and had a relaxing time. We hope to...More

Reviewed 2 weeks ago

The hotel itself is located right near the marina. I would reccomend a se view or pool view, we had sea view which was great. Good shower comfy bed. The food was very good too goid variety. It is handy for shopping, beach, bike rides,...More

Thank kimcough
Response from AluaHotels, Director de Relaciones Públicas at AluaSoul PalmaResponded 1 week ago

Dear Kim, Thank you for your review, we appreciate you taking the time in writing your experience at our hotels. We hope you enjoyed your stay and had a nice holiday. We hope to greet you back again soon. Kind regards, Alua Hotels&Resorts.

Reviewed 4 weeks ago

Stayed for 3 night break as solo traveller,rooms are spotless I went for upgrade with sea view which still worked out very good value for money,room has everything you need.Location is great and its a 5 min walk to bus stop which takes you direct...More

2  Thank denisewigham13
Response from AluaHotels, Director de Relaciones con Clientes at AluaSoul PalmaResponded 4 weeks ago

Dear client, thank you for taking time in writing a review, we appreciate the kind words you adress to our hotel. We are glad you enjoyed your stay and we hope you had a nice holiday. We hope to welcome you back very soon. Kind...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$121 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Can Pastilla
#3 Spa Hotel in Can Pastilla
#6 Luxury Hotel in Can Pastilla
Room types
Suites, Non-Smoking Rooms
Details
Price range
$121 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Can Pastilla
#3 Spa Hotel in Can Pastilla
#6 Luxury Hotel in Can Pastilla
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (350)
Room & Suite (205)
Pool & Beach (52)
Dining (47)
Amenities (43)
Business Center & Event Rooms (1)
Questions & Answers
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ATVHW
January 31, 2018|
AnswerShow all 6 answers
Response from Guy d | Reviewed this property |
Trip Advisor says - Sorry, questions may not include HTML or website links. Please edit your answer. . But the address starts "recepcion.palma", then it is @ followed by aluahotels dot (the symbol) com.
1
Vote
ATVHW
January 16, 2018|
AnswerShow all 2 answers
Response from Guy d | Reviewed this property |
Ours did - but cannot guarantee all do.
1
Vote
Jo J
January 11, 2018|
AnswerShow all 6 answers
Response from I6487CJianm | Reviewed this property |
If you go out of the hotel onto the front turn left follow the walkway and you will find loads of all kinds of bars. If you turn right on the the walkway over the rocks and dunes to Palma you will find a lot more bars,some... More
1
Vote
Room Tips
"Sea view or pool view. Near the airport however we hardly noticed it."
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"Definately upgrade to a sea view room"
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"if in a standard room make sure you get a high floor"
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"Book a sea view room for the sunshine."
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