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Hotel Helios Mallorca

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Hotel Helios Mallorca
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774 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Sheffield, United Kingdom
Reviewed 1 week ago

Stayed for a two night break in room 123 the bed was absolutely amazing, it was just so comfortable I did not want to get out of it, check in was smooth and guy on reception was so friendly, bar prices are reasonable 3 euros for a large lager, food was good could always find something to eat. Spent nearly...

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Helpful?
1Thank emerald123
Greater London, United Kingdom
Reviewed November 27, 2016 via mobile

7 of us are just leaving now with no complaints for our weekend away. Spa is €15 but the indoor pool was complementary, the food and location were exceptional as were the staff and room layout ,literally no complaints at all, we just wanted to stay longer!

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Helpful?
Thank rdxn20
Norwich, United Kingdom
Reviewed November 20, 2016

central location but on arrival found that the hotel was under development. builders where working on the below floor and resulted in a very noisy experience. work men where throwing glass doors from four floors. if this would of been stated when booking i would of changed my holiday booking

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Helpful?
Thank paulam00re
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you very much for visiting our hotel. We are sorry that you experienced discomfort and noise. We don't do construction works when the hotel is open. We have been changing furniture and shower booths, during the day of course, not at night. We apologize if we made more noise than we planned to do. Kind regards, Kris...

Appleshaw
Reviewed November 17, 2016 via mobile

Stayed in an apartment with my daughter and Granddaughter for a bit of a winter break. Apartments are very spacious and very clean. Has a decent kitchen but only 2 hobs, no oven no kettle and no toaster!? But a microwave!! Lol! There was a programme of events and although not many people the programme was stuck to!! EVERYTHING was...

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Helpful?
Thank deborah b
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Deborah, thank you very much for staying with us at the Helios Mallorca, and for your valuable feedback! We are open from February 1st until November 30th; and the Can Pastilla resort is more lively let's say from April until October. Palma de Mallorca's city centre is a must do visit and the city is full of live the...

County Durham, United Kingdom
Reviewed November 17, 2016

Stayed here for a 5 night break in September. Very clean hotel. Paid for a superior room however the room was a standard refurbished room in my opinion. Pool area well maintained. Restaurant a little hectic at breakfast time , tables seemed a little too close to each other so felt as though you were having breakfast with total strangers....

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Helpful?
Thank kiplinz1977
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, many thanks for your stay at the Helios and for your kind comments. We indeed offer hotel rooms and 1-bedroom apartments, on the same premises, in 2 different buildings. We hope to see you back soon! Best regards, Kris Vanaerschot

Lancashire, United Kingdom
Reviewed November 16, 2016

Stayed here about 6 times now... kids love it ..so mum & dad love it too... Fab breakfasts... lovely pool area... poolside games during the day...right by the beach...great value...whats not to like.... it would'nt suit everyone as the guests are of the older variety ..mainly germans & dutch...

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Helpful?
2Thank Carol W
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Carol, thank you so much for staying with us at the Helios Mallorca. We're so happy to have you here with us, and knowing that you have a great time. We are already looking forward to seeing you again. Warmest regards, Kris Vanaerschot

cheshire
Reviewed November 14, 2016

Just returned 12th november 2016 from a week H/B at the helios.We stayed in one of the refurbished rooms which although small was to a good standard although out of season could have done with a fridge in the room.the rooms were cleaned to a good standard every day. The hotel has free internet and had very good signal from...

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Helpful?
Thank Paul_BCheshire
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, many thanks for staying with us at the Helios and for writing such a detailed and motivated review. We take good notice of all your comments. We hope to see you back again soon. Kind regards, Kris Vanaerschot

Perth and Kinross, United Kingdom
Reviewed November 11, 2016

Hotel staff pleasant and helpful. Beach one block away, if mosquitoes like you, make sure you have repellent for beach! Seems to be a shortage problem with bath towels and shower mats. Food menu repeated weekly, microwave available if you want hot food. An English speaking tv channel other than news would be good.

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Helpful?
1Thank agila111
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you very much for your stay and for sharing your feedback with us. We hope to see you back again soon! Best regards, Kris Vanaerschot

County Cork, Ireland
Reviewed November 6, 2016

Just gave a week in a refurbished room with the family and I must say I enjoy myself immensely. The location is great,very near the beach, a supermarket up the street, plenty of shops and restaurants etc It's 5mins fir the aquarium- highly recommend The WiFi was good, It's very near the airport - 10 mins by taxi will have...

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Helpful?
1Thank denisgc_38
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, many thanks for visiting the Helios Mallorca and for your detailed and joyfully written comments! Helios has a very internationally public, many days we count over 30 nationalities! We hope to see you back again soon. Best regards, Kris Vanaerschot

Reviewed November 5, 2016 via mobile

Firstly newly decorated rooms very impressed clean food amazing choice near beach n promenade love the cafes on sea front friendly staff very helpful would recommend cons bed ok lifts tiny air con switch in November pros amazing shower pool spa beach

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Helpful?
1Thank raven199
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, many thanks for your visit to our hotel and for your brief but nevertheless very useful comments. Best regards, Kris Vanaerschot

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Hotel Helios Mallorca

Address: C/ Carabela 7, 07610 Can Pastilla, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Can Pastilla
Price Range: $53 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Helios Mallorca 3*
Number of rooms: 305
Reservation Options:
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Also Known As:
Helios Mallorca Hotel
Hotel Helios Mallorca Can Pastilla, Majorca
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Helios Mallorca staff and other travelers.
60 questions
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Arklow, Ireland
Belgrade, Serbia
Arklow, Ireland

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Questions? Get answers from Hotel Helios Mallorca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay extra for pool view to avoid looking over towards airports runway”
 of 5 bubbles kiplinz1977, Nov 17, 2016 | Read review
“Good rooms not in Helios”
  • Outdated and dusty room
  • Cover loose for the water pipe
  • Outdated room
  • rusty bathroom sink
  • Dust all over in the room
  • View from the room and balcony
 of 5 bubbles Adalfina, Oct 2, 2016 | Read review
“Take a room woth pool view an highet then 3th floor - better vew, possilbe glimps of sea.”
 of 5 bubbles V7350WRmariaa, Aug 31, 2016 | Read review
“Renovated rooms looked great.”
 of 5 bubbles lara983, Aug 28, 2016 | Read review
“take a kettle lol”
 of 5 bubbles akua1968, Aug 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question