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Hotel Helios Mallorca

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Hotel Helios Mallorca
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668 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Bucharest, Romania
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived at 1 PM, but the check in can be done only at 2 PM (not one minute earlier). We got a renovated land view room at 5th floor, very convenient for us as we asked for a superior room in a quiet area. Beds are comfortable and the furniture is modern. The room is small and there is... More 

Helpful?
Thank Ana C
London, United Kingdom
Level Contributor
121 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel very busy, especially at breakfast time. We booked 3 rooms and 2 off those rooms were upgraded. The new rooms are so much better, clean, modern etc, unlike ours that had to have the patio door fixed twice but to be far this was done quickly. We were given a triple room, 3 twin beds, which made the room... More 

Helpful?
Thank andreahex
Lancaster, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 10 nights from the 9th-19th of this month. Upon arriving the clientele of the hotel and the area of C'an Pastilla is very clear, German. A lot of German bars and restaurants, If you want the full Spanish experience then I wouldn't advise coming to this area of Mallorca! Initial impressions of the hotel were clean and... More 

Helpful?
Thank joedanson1
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you very much for your stay at the Helios and for taking the time to write such a motivated review. We do take good notice of all the points you mention. During next winter our remaining "older" rooms will be redecorated and updated to the standard of the "newer" rooms. Next year they will all be named... More 

Tyneside
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in this hotel at the start of September. On first inspection of the room, we found it to be very clean and tidy. The beds were very comfortable and there is a safe in the room which you can hire. The small balcony overlooked the pool and we had a view of the sea, as we were only... More 

Helpful?
Thank pkukTyneside
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, many thanks for staying with us at the Helios Mallorca and for your personal feedback. We are very happy that you had an enjoyable stay. We hope to see you back soon! Best regards, Kris Vanaerschot More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Personal on reception was nice, but we could not chek in 15 min before chek-in time - just skarp at 14.00. We had half pansion - breakfast and dinner - food was good an variable, but we could not get anythin to drink - no water, no coffe nothing. We could buy wather, wine etc, but not cofee or tea.... More 

Helpful?
1 Thank Maria A
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Maria, Thank you very much for visiting us and for taking your time to write this survey. It's very important to us knowing what our guests think about our hotel and it's services. We are so happy that you had a great time with us. We understand that when arriving early people would like to occupy inmediately their rooms;... More 

Bihain, Belgium
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Location was great, close to the beach promenade. The rooms had a bit older furniture (those that were renovated were great but much more expensive). Bathroom not so great, also the room maid never swept our room once, during 7 days stay, even though we left tips every day. The overall cleanliness in the lobby and pool was good. However,... More 

Helpful?
1 Thank lara983
Kris V, Director of Sales at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you very much for your stay at the Hotel Helios Mallorca and for leaving here your comments. We apologize for the things you didn't like that much and will pay special attention to the bathroom maintenance and in reviewing our daily menus to make them attractive every day. We really hope to maintain your confidence and welcome... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Helios, a short bus journey from the airport into Ca'N Pastilla and very easy to find. We had a refurbished room, with funky shower lights and lights shining from behind panels. Our view was of Hotel Leo, but that wasn't so bad as we were rarely in the room. The food was very good, well breakfast was. I can't comment... More 

Helpful?
Thank Flynnbert
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you very much for visiting our hotel and for taking the time to write this review. We are very happy that the room was to your liking; for those who like to have their terrace overlooking the pool and garden area we recommend to book our poolside room types. We apologize for the unsufficient wifi service; indeed... More 

Cardiff, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Me and my partner stayed at this hotel for a long weekend break in August this year, we arrived late evening approx 11pm and check in was quick, the rooms were lovely bright and modern, clean and beds were comfy. Not much of a view from our 1st floor room, but we didn't spend much time in the rooms anyway.... More 

Helpful?
1 Thank Jemmalnevans1992
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you so much for your stay at our hotel, and for your kind review. We are very proud to welcome people from many different countries to our hotel, we have a very international public! We would be very happy to welcome you back in the Helios Mallorca on your next trip to Mallorca! Warmest regards, Kris Vanaerschot More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed August 21, 2016

The Helios is a very good value Hotel in the heart of the Can Pastilla beach front 10 mins to Palma. Ten minute drive from the airport, 2 minute walk to the beach, close to Buses &all the restaurants.

Helpful?
Thank Joe380Airbus
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Mr. Joe, many thanks for your visit to the Hotel Helios Mallorca and for your nice comments about your stay. We are very happy that you had a great time with us; and that you appreciate our close-to-all location of our hotel, making it possible to enjoy your time to the maximum! It would be great to welcome you... More 

Carrickfergus
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 17, 2016

Stayed here for a week in August 2016 with my family. Extremely good value for money. We paid for half board and were delighted with the choice of food for breakfast and dinner each night. The hotel staff were very helpful and pleasant. Situated a 10minute drive from Palma airport, and has everything that you need near by - Beach,... More 

Helpful?
1 Thank Gav-1985
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guests, many thanks for your visit to the Helios Mallorca and for your nice feedback. Your comments encourage us to keep up the good work and to improve where we can. Right in the middle of August we are many people all together; in the Helios and on the whole island; but we do our utmost best to serve... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Hotel Helios Mallorca

Address: C/ Carabela 7, 07610 Can Pastilla, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Can Pastilla
Price Range: $50 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Helios Mallorca 3*
Number of rooms: 305
Reservation Options:
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Also Known As:
Helios Mallorca Hotel
Hotel Helios Mallorca Can Pastilla, Majorca
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