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Roc Portonova Apartments

Paseo Mar 2 Palmanova, 07181, Calvia, Majorca Spain
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Traveler (488)
360
Panoramas (10)
Room & Suite (244)

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About

#9 of 27 condos in Calvia
Location
4.6
Cleanliness
3.7
Service
4.0
Value
3.8
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Property amenities
Paid private parking on-site
Free internet
Pool
Bar / lounge
Game room
Billiards
Children's playground
Children Activities (Kid / Family Friendly)
Parking
Wifi
Indoor pool
Outdoor pool
Breakfast buffet
Vending machine
Poolside bar
Table tennis
Highchairs available
Car hire
Taxi service
Couples massage
Full body massage
Massage chair
Solarium
Baggage storage
Sun deck
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Self-serve laundry
Washing machine
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Room features
Private balcony
Safe
Sofa
Telephone
Kitchenette
Kitchenware
Bath / shower
Room types
Ocean view
Pool view
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Ocean View
Languages Spoken
English, Spanish, Catalan, German
577Reviews81Q+A100Room tips
Traveler rating
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Tony U wrote a review Feb 2024
1 contribution
+1
The experience was like being home from home the staff made us feel more than welcome in particular a receptionist by the name of Tina could not do enough to make our stay any better . We will certainly be staying again . Would recommend it to anyone you won't be disappointed. Thanks from the Upton clan .
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Enjoy your stay as we did
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Dueño at Roc Portonova Apartments
Responded 2 weeks ago
Thank you so much, Tony! We hope to have the pleasure to welcome you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew W wrote a review Jan 2024
1 contribution
Amazing staff in the reception! She was so Kind and helpful! Very nice view and the Beach just over the street.. a bit empty and many places closed…. Indoor Pool and close to Food Shops and Bus to palma
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Dueño at Roc Portonova Apartments
Responded 5 weeks ago
We appreciate your rating and feedback, we will take it all into account, and we sincerely hope you had a wonderful experience with us. We look forward to welcoming you back in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tara P wrote a review Oct 2023
Wakefield, United Kingdom23 contributions9 helpful votes
Dated, shabby and noisy!!!! For €1100.00 in October??? We stayed here before covid and it was no where near as bad as it is now. Our room was shockingly bad. - Bedroom lights hanging out of the wall - only 1 plug socket in the kitchen - oven didn’t work - a tiny kettle that could only fill 1 cup - building going on in the apartment above us, so we were woken up at 7am every morning - ants crawling all over apartment and balcony. - bathroom light switch taped up with masking tape - bath cracked - the lock to main door of apartment was hit and miss - lots of broken floor tiles in apartment and on balcony - sofa bed in lounge area smelt of wet dog - corridors of apartment block need painting and new carpet - outside pool are not bad
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Date of stay: October 2023Trip type: Traveled with family
Room Tip: Ask to see photos of actual apartment that you’re staying in
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Dueño at Roc Portonova Apartments
Responded Nov 3, 2023
We extend our heartfelt apologies for any disappointment you may have experienced during your recent visit. Your feedback is of utmost importance to us, as it serves as a valuable resource for our ongoing efforts to enhance our service and ensure the utmost satisfaction of our customers. Rest assured, we will thoroughly assess your comments and scrutinize the details of your case to pinpoint areas where we could have provided a better experience. We genuinely hope that you will grant us the privilege of welcoming you back in the future. This would afford you the opportunity to witness the positive changes we've implemented and enjoy an experience that fully meets your expectations. We are grateful for your continued trust in us and eagerly anticipate the pleasure of your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bonglowe wrote a review Oct 2023
7 contributions2 helpful votes
+1
Th reception to the hotel was lovely, but it all ended as you turned the corner. Carpets threadbare and filthy; look like a murder scene. we had NO LOCK on our patio door rendering us completely unsafe and vulnerable. The outdoor pool was like swamp with a slick of grease (?? other people's suncream) floating on it- such poor quality of water, ou actually couldn't see the bottom of the pool. Plug sockets hanging off the wall, filhy bedding and towels on arrival. Informed reception that there was no soap or hand drying facilities in the toilets in the hallway opposite th pool on day 1 of our holiday..... by day 3 these has still not been replenished. Photograph taken of the "check sheet" to the toilets shows no signature for over a 9 DAYS!!!Absolute filth.
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Date of stay: September 2023Trip type: Traveled with family
Room Tip: just don't
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Dueño at Roc Portonova Apartments
Responded Oct 10, 2023
We extend our heartfelt apologies for any disappointment you may have experienced during your recent visit. Your feedback is of utmost importance to us, as it serves as a valuable resource for our ongoing efforts to enhance our service and ensure the utmost satisfaction of our customers. Rest assured, we will thoroughly assess your comments and scrutinize the details of your case to pinpoint areas where we could have provided a better experience. We genuinely hope that you will grant us the privilege of welcoming you back in the future. This would afford you the opportunity to witness the positive changes we've implemented and enjoy an experience that fully meets your expectations. We are grateful for your continued trust in us and eagerly anticipate the pleasure of your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Curious11062274377 wrote a review Oct 2023
1 contribution
Good location (15/20min drive to Palma), hotel/apartments with a beautiful pool and next to the beach. A beautiful hotel entrance and it looks like a good place to stay. It's not! When we approach the apartment doors, it feels like we have traveled back in time. It's old and smells like old. But that's okay to me! The worst thing is that everything is dirty (really dirty) and there are ants and cockroaches everywhere, even in bed! We complained at the reception and they said this is normal because of the hot weather and they just gave us a spray to kill insects. Not going back, that's for sure!
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Date of stay: October 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Dueño at Roc Portonova Apartments
Responded Oct 9, 2023
We extend our heartfelt apologies for any disappointment you may have experienced during your recent visit. Your feedback is of utmost importance to us, as it serves as a valuable resource for our ongoing efforts to enhance our service and ensure the utmost satisfaction of our customers. Rest assured, we will thoroughly assess your comments and scrutinize the details of your case to pinpoint areas where we could have provided a better experience. We genuinely hope that you will grant us the privilege of welcoming you back in the future. This would afford you the opportunity to witness the positive changes we've implemented and enjoy an experience that fully meets your expectations. We are grateful for your continued trust in us and eagerly anticipate the pleasure of your return.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Martha G wrote a review Sep 2023
1 contribution1 helpful vote
+1
Place smells like a dog kennel.Light fittings hanging off the ceilings.Broken tiles in the bathroom just a complete utter s##t hole.And mind ur money 700e stolen from room.And mice yes mice on the balcony.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Dueño at Roc Portonova Apartments
Responded Sep 21, 2023
We extend our heartfelt apologies for any disappointment you may have experienced during your recent visit. Your feedback is of utmost importance to us, as it serves as a valuable resource for our ongoing efforts to enhance our service and ensure the utmost satisfaction of our customers. Rest assured, we will thoroughly assess your comments and scrutinize the details of your case to pinpoint areas where we could have provided a better experience. We genuinely hope that you will grant us the privilege of welcoming you back in the future. This would afford you the opportunity to witness the positive changes we've implemented and enjoy an experience that fully meets your expectations. We are grateful for your continued trust in us and eagerly anticipate the pleasure of your return.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ollypollyd wrote a review Sep 2023
Dublin, Ireland6 contributions5 helpful votes
+1
Here at the moment .This place is old which I don’t mind but it is sooooo dirty plugs hanging off the wall mould in the bathroom ants everywhere.Reception staff very unhelpful fully they did clean the room again when we arrived but honestly it made no difference,when I complained about the ants on the bed and everywhere they handed me ants spray you would need a week to clean the room and it would still not be clean my mam fell over carpet that was unsafe , We have also had our room robbed while staying here 3 people had money stolen to the value of 700 euro I’ve asked to see the cctv but am not allowed see it amounts where taken from each persons handbag (they did not take all the amount in each bag thankfully which makes me think they where expecting us not to notice .My travel company has been so unhelpful with trying to move accommodation we are only here for 3 nites as it’s my mams birthday this is a holiday from hell please spend ur money somewhere else
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Dueño at Roc Portonova Apartments
Responded Sep 20, 2023
Dear customer, We sincerely regret that your experience with us did not meet your expectations. We greatly value your feedback, as it provides us with valuable information to improve and ensure optimal service to provide the best experience for our customers. We will take your comments into consideration and review the case carefully to identify areas where we could have improved. We sincerely hope that you will give us the opportunity to welcome you back in the future, so that you can experience a second visit that reflects our improvements and your full satisfaction. We appreciate your confidence in us and look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John D wrote a review Sep 2023
2 contributions
Some of the reviews on here are laughable! This hotel is pretty basic but it has great views, huge balconies and in a great location. Yes, the decor is pretty dated, but why would the colour of a hallway carpet make any difference to your holiday? Don’t come expecting the Hilton but if you’re looking for a cheap way to stay right next to the beach here then this hotel is perfect
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Dueño at Roc Portonova Apartments
Responded Sep 20, 2023
Thank you for taking the time to rate us. We are thrilled to hear that you enjoyed your experience and we can't wait to have the opportunity to serve you again soon! Please use our promocode FLASHBACK for future bookings with us :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DianeBuck wrote a review Aug 2023
7 contributions8 helpful votes
The good points first, this hotel is in an excellent location. Right opposite the beach and minutes walk from restaurants, shops and supermarkets. The nightlife was good and there was something for all ages (we had two teens, a 4 year old and a 7 year old). The apartments are in need of modernisation and they were basic but everything in the apartment was functional and immaculately clean. Staff were really friendly and helpful and there was was never a fight for a sun bed round the pool. The kids club entertainer was brilliant and kept the little ones busy with games. The pool bar was reasonable and served a good choice of food and also served a breakfast buffet that you could have at a discounted price of 6 euros a day if you pre-booked. It was overall good value for your money. Our holiday would have been perfect except for one issue - noise. There were a number of groups of youngsters that would party on their balconies before they went out and would then return about 5am and start all over again, even playing football outside our room at this time. We did not get a full nights sleep the whole time we were there. There was a security guard at the hotel however he would spend his whole shift stood by reception where nothing could be heard, he would then act really surprised on the countless occasions we had to complain due to being woken up by drunken screaming again. I did suggest that maybe he should walk around the apartments to check for noise and actually go out in the pool area to listen to the racket coming from people’s balconies but he never did. I purposely booked this hotel as it was some distance from Magaluf and it appeared to be family orientated with the kids club etc but a number of holiday makers with children all had the same complaint about the noise and not being able to sleep. It was a shame as it really would have been a great holiday otherwise but management need to decide if they are a family hotel or a party hotel as I would not stay there again for this very reason.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Dueño at Roc Portonova Apartments
Responded Aug 16, 2023
First of all, thank you for visiting us and for leaving your review. We are sorry to hear that we didn't succeed your expectations. Our priority is that our clients enjoy their stay and have a wonderful time, so we apologize if it wasn't like this. We appreciate that you let us know where we can improve. We will do our best to improve and hope you give us another opportunity as we are sure you will enjoy it!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rosie J wrote a review Aug 2023
1 contribution
I have been coming to the roc hotel for the last 25 years. My grandparents used to own an apartment at this hotel which they sold around 10 years ago. I have been coming back ever since as a paying hotel guest. My experience at this hotel has always been good, this time I was really disappointed. This isn’t the family friendly hotel I always remember it to be. It has been taken over by 18 - 25 year olds in groups partying in Magaluf. Which led to me being woken up most nights when they returned. The phone didn’t work in the hotel room which meant I had to get up and leave the room to walk down to reception in the early hours of the morning. I’m not going to rush to come back here.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from , Dueño at Roc Portonova Apartments
Responded Aug 16, 2023
First of all, thank you for visiting us and for leaving your review. We are sorry to hear that we didn't succeed your expectations. Our priority is that our clients enjoy their stay and have a wonderful time, so we apologize if it wasn't like this. We appreciate that you let us know where we can improve. We will do our best to improve and hope you give us another opportunity as we are sure you will enjoy it!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$61 - $134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
roc portanova apartments calvia, roc portanova apartments hotel calvia
LOCATION
SpainBalearic IslandsMajorcaCalvia
NUMBER OF ROOMS
68
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ROC PORTONOVA APARTMENTS - Updated 2024 Prices & Condominium Reviews (Calvia, Spain)

Frequently Asked Questions about Roc Portonova Apartments
Which popular attractions are close to Roc Portonova Apartments?
Nearby attractions include Golf Fantasia (0.3 miles), Sunset Bar (0.2 miles), and Jolly Stars (0.2 miles).
What are some of the property amenities at Roc Portonova Apartments?
Some of the more popular amenities offered include an indoor pool, a lounge, and a poolside bar.
Which room amenities are available at Roc Portonova Apartments?
Top room amenities include a kitchenette, a pool view, and a sofa.
What food & drink options are available at Roc Portonova Apartments?
Guests can enjoy a lounge and a poolside bar during their stay.
Is parking available at Roc Portonova Apartments?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Roc Portonova Apartments?
Conveniently located restaurants include LA American Diner, No Stress Wine&Prosecco, and Muell3.
Are there opportunities to exercise at Roc Portonova Apartments?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Roc Portonova Apartments?
Yes, self serve laundry and a washing machine are offered to guests.
Which languages are spoken by the staff at Roc Portonova Apartments?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.
Are there any historical sites close to Roc Portonova Apartments?
Many travelers enjoy visiting Torre de Paraires Palma de Maiorca (4.6 miles) and Biggest Pine Tree (0.09 miles).
Does Roc Portonova Apartments have any great views?
Yes, guests often enjoy the harbor view available here.