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Leonardo Boutique Hotel Mallorca Port Portals

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Avinguda Tomas Blanes Tolosa 4, 07181, Calvia, Majorca Spain
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Traveler (233)
360
Panoramas (10)
Room & Suite (163)

About

#35 of 183 in Calvia
Location
4.4
Cleanliness
4.8
Service
4.7
Value
4.6
The Leonardo Boutique Hotel Mallorca Port Portals is perfectly situated close to the luxurious yacht harbor of Puerto Portals (Portals Nous) with its first-class restaurants and bars, the beaches Costa d’en Blanes and Playa Portals Nous, and excellent golf courts like the Real Golf de Bendinat. The excellent Sky Bar on the rooftop terrace, which offers incredible views of the sea and town, is one of the hotel's numerous features. After a long day on the island, it's the ideal spot for a drink with family and friends. Start your day with a delicious buffet breakfast with a variety of alternatives and end it with amazing dishes at the á la carte restaurant.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Rooftop terrace
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Car hire
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
First aid kit
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
409Reviews23Q+A77Room tips
Traveler rating
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PF O'Callaghan wrote a review Oct 2021
Liverpool, United Kingdom616 contributions176 helpful votes
+1
Another relaxing and enjoyable stay at OD Port Portals. Although only staying as working locally the welcoming bar area is perfect for a catch up after a long day. Breakfast is served from 0800 although cold choices and coffee are available well before that time. There are an abundance of bars and restaurants just a short walk away. Next year couldn’t come too soon.
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Date of stay: October 2021Trip type: Traveled
1 Helpful vote
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Anonymous wrote a review Aug 2021
United Kingdom9 contributions4 helpful votes
On arrival, first outside impressions were amazing however when going to reception to check in, the reception staff were abrupt, rude and unhelpful. It seemed like an effort to even acknowledge us arriving at the hotel. Baring in mind, this hotel relies heavily on the U.K. tourism / British people staying at this hotel. It felt we were being an inconvenience, which no customer should feel. The staff didn’t inform us of the facilities available, nearby locations of beaches/ shops, or bank holidays, this is also poor customer service. This is also pivotal information every customer staying at the hotel should be informed of. When staying at this hotel, a public music event had been held on the rooftop bar. This * which this information was never informed when on arrival. ) Public from the outside attending the event, were occupying the lifts for several hours, with loud music blaring out. A guest shouldn’t have to wait for a lift to their room, for sake of people attending the event which don’t stay at the hotel… absolutely unacceptable. Not only this … the hotel had turned off air conditioning to compensate of holding this event with awful music. Absolute nightmare to sleep in heat with no air con ! I had also sat in the restaurant in the evening to have a meal, and the service.. quite frankly a joke. It took over 45 minutes for a toasted sandwich to arrive, there was absolutely no one in the restaurant, this isn’t excusable. This made a whole lot worse by a waitress taking further 10 minutes for our bill and didn’t apologise for us waiting a considerable amount of time already. I absolutely loved this location, the beach was a 5 minute walk, with also several lovely eateries by the beach. The hotel has beautiful interior, and the cleanliness is 10/10 however when you pay for a “ top hotel in a top location” you expect top service. I won’t be returning to hotel when visiting Mallorca again. Their saving grace of this hotel, is the lovely, friendly and helpful staff which work in the breakfast buffet… with also the very nice lady working at the bar… Absolute credit. They should definitely be on the front desk. Reception desk staff are pivotal in first impressions of a hotel.
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Date of stay: August 2021Trip type: Traveled
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JudithChalmers1970 wrote a review Jul 2021
Brentwood, United Kingdom30 contributions23 helpful votes
We stayed here in July 2021 as a couple for a short break. Most guests were couples although there were a few families. The positives are that the room was nice, and very clean, with air con that worked well. Breakfast was also good and the couple of times we had some lunch food was great. However, the blonde girl on reception seriously needs some customer service training and we literally avoided her at all cost! Also, the steps to the pool have been added as an after thought and were not easy to use. Its about a 10 min stroll down to the marina but on the way back its uphill!! Make no mistake this is a converted apartment block and really not a 'new build hotel' as billed. One recommendation - pre-book restaurants in port portals or you could get caught out.
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Date of stay: July 2021
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Response from Mar Soler, Director General at Leonardo Boutique Hotel Mallorca Port Portals
Responded Jul 25, 2021
Dear JudithChalmers1970, Thank you very much for your review and for your compliments to the rooms comfort and food. The hotel was completely redesigned and refurbished before its opening in April 2014. Indeed, it always used to be a hotel before, not an apartment block. The design of the pool is inspired in the sandy beaches of the island and its colors. We regret the steps seemed difficult to use, but we asure they comply with all regulations. Future guests will appreciate your recommendation of pre-booking restaurants, and also beach clubs in advance. July and August is peak season and the marina and surroundings are very popular. Our Front Desk staff do their utmost to arrange the bookings for our guests, but during the busiest season is not always easy. Thank you once again for sharing your experience. Kindest regards, Mar Soler General Manager Ocean Drive Port Portals
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I Know My Stuff ! wrote a review Jul 2021
5 contributions
Zero atmosphere in this hotel, rooftop bar NOT OPEN. Such a shame as with customer service this place could be great, receptionist was the most miserable person we have ever met and she is representing your whole hotel. There are zero people in the bar at any time which should say a lot about how a place is run. Again such a shame as looks great but no personality at all
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Date of stay: June 2021Trip type: Traveled
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Joshua A wrote a review Aug 2020
Leeds, United Kingdom13 contributions17 helpful votes
Stayed at OD for the second time in July (I’d previously stayed last year) the hotel is well designed and a good location to head down to Puerto Portals, which is way we chose it. It’s not a cheap place to stay and service really lacks in my opinion. Our Air Con didn’t work so the first night we slept in an oven, we managed to get this fixed for the second night and the General Manager was helpful and discounted the room. I think the hotel has some way to go for its price point considering other hotels on the island offer much better service.
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Date of stay: July 2020Trip type: Traveled
1 Helpful vote
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Response from Mar Soler, Director General at Leonardo Boutique Hotel Mallorca Port Portals
Responded Aug 27, 2020
Dear JoshuaA865, Thank you very much for your review. We regret your second stay was spoiled somehow due to the air con issue, and we do apologise for it once again. Hopefully there will be a new chance to prove you we can do it better. The reopening in July was not as smooth as we wished it to be. Send you kindest regards, Mar Soler General Manager
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Pamela L wrote a review Jan 2020
7 contributions1 helpful vote
We spent 2 weeks at this hotel over Christmas and New Year and really enjoyed out stay there. The staff are nearly all quite young but friendly and professional. The rooms are excellent and the hotel is very well run. Breakfast is excellent, unfortunately at that time of the year the restaurant is only open for special events. We will certainly be going back.
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Date of stay: December 2019
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Room Tip: Ask for a sea view
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steven j wrote a review Dec 2019
Croydon, United Kingdom99 contributions104 helpful votes
Lovely modern boutique hotel with super friendly staff. Really convenient for Palma and all other areas. Ideal for golfers and easy to walk into Portals marina. Bedrooms cleverly designed and very comfortable. Lovely bar and great breakfast. Cannot fault it.
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Date of stay: November 2019
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Cleanliness
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Room Tip: choose a sea view
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2 Helpful votes
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PF O'Callaghan wrote a review Nov 2019
Liverpool, United Kingdom616 contributions176 helpful votes
A 3 day stay for work in nearby Port Adriano, OD Port Portals is a mere 15 minute cab journey. Attentive staff both at reception, restaurant and bar make this such a pleasure to stay. Breakfasts available until midday ensures those who enjoy their slumber can make it in time. A hearty choice of both cold and hot (cooked to order) choices. A prawn caesar salad for an afternoon snack was just right. The rooms are spacious with shower deceptively placed adjacent to the balcony. The marina is a short 10 minute maximum walk and there are plenty of restaurants and bars to choose from. OD Port Portals is certainly doing something right,
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Date of stay: October 2019
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Janxxxxxx wrote a review Oct 2019
Hertford, United Kingdom40 contributions54 helpful votes
Stayed here over the NewYears break in 2017/18 and loved it! So decided to try a summer break here. Wasn’t disappointed, it’s a modern hotel which is geared more for adults than families ( that said there was people with children there). It has a great swimming pool with waiter service for drink snacks etc. Nice cabanas you can really chill out on plus a ‘quiet area’ away from the music of the pool. The breakfasts are lovely, big choice with orders on omelettes,eggs etc if required. The rooftop bar and restaurant are great. Amazing views and good choice of drinks and food. We did book a table one night to eat but it was cancelled as high winds. During our stay there was a Gin Fest night! Fabulous ! Lots of beautiful people, lots of gin and snacks to have if required. And a DJ playing good music. Bonus, the hotel is 10 mins walk away from the Marina. We love this hotel and will def be back
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Date of stay: August 2019Trip type: Traveled
2 Helpful votes
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DMSLeicestershire wrote a review Sep 2019
Leicestershire22 contributions38 helpful votes
Albeit this isn't a 5 star hotel (so please note this when reading or booking), it really is lovely and great choice of location for walking to the marina and UM Beach House. This isn't a hotel with vast grounds and pool scene but what they do have , they do well. It's an adult orientated hotel, very cool and quite cosmopolitan . The pool area and sunbeds are clean and comfy, they did run out of towels once but never mind., it was soon rectified The pool /lunchtime menu is lovely! The food was absolutely gorgeous and tasty - with some Rose Wine! The rooms have everything you can think of ! We were a group of 7 , we had a mixture of Junior Suites and Twin Bedrooms - if you can afford the Junior Suite, it really is worth it as it has just that bit more room and storage ! That said the, twin sinks with eye level mirrors and full length mirrors to the other side of each are a dream when three girls are trying to get ready at the same time! The mini bar is well stocked, you will find lots of little extras like a travel plug, herbal drinks for a hangover, sweets, chocolates,(all at an extra charge) great Nespresso machine. Fluffy towels, bath robes, docking speaker station. The room was made up everyday and spotlessly clean. Breakfast is great as it's made to order and served until 12pm , Continental breakfast is a buffet and as for breakfast drinks,, there are around 15 types of tea! The sky bar looked amazing but we went out to the marina bars every night - fabulous fun. You must visit UM Beach house if you would like a chilled out day with good music and food, worth every single penny, on the door step and we were spoilt! Great hotel, great team - thanks very much for a lovely stay !
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Date of stay: September 2019
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PRICE RANGE
$122 - $656 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ocean Drive Port Portals
LOCATION
SpainBalearic IslandsMajorcaCalvia
NUMBER OF ROOMS
77
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Frequently Asked Questions about Leonardo Boutique Hotel Mallorca Port Portals
Which popular attractions are close to Leonardo Boutique Hotel Mallorca Port Portals?
Nearby attractions include Key West - Champagne & Cocktail Bar (0.2 miles), Marineland Majorca (0.2 miles), and BOP (0.2 miles).
What are some of the property amenities at Leonardo Boutique Hotel Mallorca Port Portals?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Leonardo Boutique Hotel Mallorca Port Portals?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Leonardo Boutique Hotel Mallorca Port Portals?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Leonardo Boutique Hotel Mallorca Port Portals?
Yes, free parking is available to guests.
What are some restaurants close to Leonardo Boutique Hotel Mallorca Port Portals?
Conveniently located restaurants include MOO MOO'S, Il Tano Portals Nous, and Lucy Wang Puerto Portals.
Are there opportunities to exercise at Leonardo Boutique Hotel Mallorca Port Portals?
Yes, guests have access to a pool during their stay.
Does Leonardo Boutique Hotel Mallorca Port Portals have airport transportation?
Yes, Leonardo Boutique Hotel Mallorca Port Portals offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Leonardo Boutique Hotel Mallorca Port Portals?
Yes, dry cleaning and laundry service are offered to guests.
Does Leonardo Boutique Hotel Mallorca Port Portals offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Leonardo Boutique Hotel Mallorca Port Portals?
The staff speaks multiple languages, including English and Spanish.