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SENTIDO Tucan

Carrer Boulevard 4, 07660 Cala d'Or, Majorca, Spain
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SENTIDO Tucan
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644 Reviews from our TripAdvisor Community

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North Ayrshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

excellent hotel great staff very clean hotel going back in august for 10 days hope we will be made as welcome as the lasst time so close to all the ameanaties close to the beach plenty of chairs arround the pool

Helpful?
1 Thank leonard w
SENTIDOTucan, Manager at SENTIDO Tucan, responded to this review

On behalf of all our staff and management I would like to thank you for your review about SENTID Tucan. We appreciate very much that you took your time to write this so positive review on TripAdvisor and we are also very happy that you had good holidays between us. We are looking forward to welcome you back again at... More 

Cambridgeshire, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 13, 2015

cala dor is a lovely resort, plenty of shops,resturants,cafes and very small beaches all within walking distance of the tucan hotel.also an amazing marina, well worth a visit. Toucan hotel was very hit and miss. the photos on the web look fabulous, but the reality is it dosent live up to its publicity. Rooms, very small,No drawers at all, not... More 

Helpful?
2 Thank disillusioned70
SENTIDOTucan, Manager at SENTIDO Tucan, responded to this review

First of all, thank you for taking your time and writing this review. We are very sorry that SENTIDO Tucan did not meet your expectations and we would like to apologize for the problems you had during your stay. We ensure that we will work on it, in the different areas, in order to improve our service and your feed-back... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 12, 2015

Reception good restaurant disorganised constantly having to look for utensils cups and saucers etc and food mediocre the bedroom only had one door on the wardrobe and we were told this applied to all rooms there were no draws to put anything in the balcony was a joke when you sat outside the only view from it was the sky... More 

Helpful?
3 Thank Trevor R
SENTIDOTucan, Manager at SENTIDO Tucan, responded to this review

First of all, thank you for taking your time and writing this review. There were some problems during your stay for which we would like to apologize and ensure that we will work on that in order to improve our hotel and service. We are very sorry that SENTIDO Tucan did not meet your expectations. Once again, thank you for... More 

Falkirk, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

Spent a week in this hotel. Room was spacious and quiet. Pool was small but large enough,its a short walk to the beach (and slightly longer to get to another few coves.) anyway. Meals were good, typical range of choice, staff and service levels were great. All in an easy break in a good resort and good hotel.

Helpful?
2 Thank DavidDWilson
SENTIDOTucan, Holiday Concierge at SENTIDO Tucan, responded to this review

On behalf of all our staff and management I would like to thank you for your review about SENTID Tucan. We appreciate very much that you took your time to write this so positive review on TripAdvisor. We are very happy that you had good october holidays between us. We are looking forward to welcome you back again at SENTIDO... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 13, 2015 via mobile

We had a short stay in August, room was lovely, the staff were all friendly and helpful and the location is amazing lots of lovely restaurants and shops nearby with only a short walk to the beach!! Emilie was excellent at her job and made our holiday with the entertainment, lots of laughs and kept us entertained throughout the day... More 

Helpful?
1 Thank SarahHWD
SENTIDOTucan, Holiday Concierge at SENTIDO Tucan, responded to this review

Thank you very much for taking your time and writing this wonderful review. It is really a pleasure to read that you loved your stay and you already booked to come back next year and also you recommended us to your friends. One more time thank you for taking your time and writing this fantastic review. We all will be... More 

Grimsby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 11, 2015

We had a room with a lovely sea view as promised and two balconies ! hotel was immaculately clean throughout, staff friendly and helpful, choice of food was plentiful, not seen such a variety over the past few years abroad, location good - shops / bars / beach all on the doorstep but not to the detriment of the hotel.... More 

Helpful?
3 Thank Ian S
SENTIDOTucan, Holiday Concierge at SENTIDO Tucan, responded to this review

First of all I would like to thank you for taking your time and writing this review about SENTIDO Tucan. Your words about great hotel, great location, very friendly staff and excellent food & service are making us really proud about our job. Also thank you about your kind words about Emily, Tom and all others staff members. We hope... More 

Arbroath, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 10, 2015

We stayed here two weeks and the enjoyed it very much. Food great - we love fish and seafood. Room very clean with tea/coffee, water also laid on plus safe, all free. Staff very friendly. Activities team very good. However, we felt the evening entertainment was disappointing.

Helpful?
Thank Liz13549
SENTIDOTucan, Holiday Concierge at SENTIDO Tucan, responded to this review

First of all thank you very much for taking your time and writing a review on TripAdvisor about SENTIDO Tucan. It is an honour for us to read your kind words. All staff at SENTIDO Tucan is doing their best to give the best service to all our guests and we all are very happy that you enjoyed your time... More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 10, 2015

We have just returned back from an anniversary break ,staying at tucan from the 29th sept for one week . On checking in , the male staff member was lovely & very welcoming , we went to our room it was lovely , perfect we thought , despite the problems throughout the week , we had a lovely stay in... More 

Helpful?
1 Thank Sue B
SENTIDOTucan, Holiday Concierge at SENTIDO Tucan, responded to this review

First of all thank you for taking your time and writing this review. Unfortunately hotel SENTIDO Tucan did not meet your expectations, what we are very sorry for. We understand that everybody can have their own opinion, but we can not agree with your words that there very no changes made during the couple of last months. The feedbacks from... More 

Suffolk, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 8, 2015

Wow!! Sentido Tucan has really made some changes this season after a huge refurbishment programme with more planned for 2016. Entertainments team Tom and Emilie where excellent!! friendly, fun, extremely professional without being pushy and a fabulous addition to the already wonderful staff at the Sentido Tucan. We thoroughly enjoyed our stay, great location with in easy walking distance to... More 

Helpful?
1 Thank Ali T
SENTIDOTucan, Holiday Concierge at SENTIDO Tucan, responded to this review

Thank you very much for taking your time and writing this wonderful review about your fifth stay between us. We are really happy that you liked the changes that have made during the winter. It is truth that we plane some more refurbishments and we hope that you will come next year to see them. It is really a pleasure... More 

Stowmarket, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 7, 2015

Our room was very clean. Hotel is in a great central location with access to shops and restaurants on its doorstep. Reception staff were helpful and efficient. Dining room staff worked their socks off, were courteous and helpful. The Entertainers were cheerful, enthusiastic and very hard working. They tried to include everyone in the activities but were not pushy. They... More 

Helpful?
2 Thank Ron G
SENTIDOTucan, Holiday Concierge at SENTIDO Tucan, responded to this review

On behalf of all staff and management working at SENTIDO Tucan I would like to thank you for your review. We all are very happy that you enjoyed your relaxing holidays between us, because that is what we aim for. Comments from our customers helps us to make improvements in areas, that they still need it, which is why we... More 

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