Great family resort Spacious and very clean Lots for children to do Lovely pool area but people were reserving sun beds even for their small children This needs to be monitored by staff Some of the apartments have been renovated and are really nice
We spent the half term holiday here. We were a group of three families with children of varying ages. The hotel was great - the rooms clean and comfortable, the grounds well maintained, food good. The staff were exceptional - always helpful, friendly and accommodating.
Inturotel always make our holiday comfortable, all services are fantastic, rooms are well maintained and very clean, the resort is stunning and the beaches excellent and safe for even small children, beach bar food is really nice, either for a snack or a nice meal, we have been to Cala dor and Inturotel since 2017 and will definitely be visiting next year
Brilliant stay in a lovely resort with something for everybody. Stylish modern apartment in block 'N'. Handy for the pool beach and resort, bus stop to most places just 150 metres away. Spotlessly clean everywhere, lovely staff, great bars and facilities, we stayed at Inturotel Esmeralda Garden last time so we may try the 'Azul' site next time. All positive reviews are correct.
We are for the third time here, and we can say that every time we are positive impressed. Great resort with nice people and a wonderful blue bay. The position of the resort let you to reach easily the center of the city and the others bays.
We went as a family of 9. Oldest in his 70's to 16 mth old toddler. We had a disabled double leg amputee, disabled person on Crutches, and 2 other disabled people. We had a lovely time. Only issue was the amount of towels on sunbeds around pool reserving for hours at a time.
I thought that Esmeralda Park was a superb resort. It was very well-appointed, very clean and the staff were all very friendly and accommodating. There were great facilities around the pools and beach bars and we felt very relaxed throughout our stay.
Air conditioning was never sorted during our stay despite frequent technicians visiting. So sweltered at night. No compensation or even free bottle of wine provided. Check out very hassly despite agreed one hour extension. Continually hassled by front desk to check out quoting international check out rules!!! Not customer focused, only focused on $. First time I have seen a hotel charge for using a safe. Three stars probably slightly generous
We were in a Select room self catering apartment in K block on top floor, it did have a lift. The apartment was good and was cleaned every day. The block was quiet and comfortable. Close to amenities, local restaurants, supermarkets and local transport, ten minute walk to centre of Cala D’or. Resort very good for families.
This is our third visit to Esmeralda park.the location is amazing as the bay is very beautiful.We stayed in O block but there is no lift ,so although it was fine for us may not suit everyone.The apartments are nearly refurbished and lovely and clean.The maids work hard.We love the area as walk to the marina every evening for dinner. Our only negatives on this resort is that 5 years ago our hold-all was stolen from the adult pool by our sun Bed and another left in its place.Thieves who blend in,sit down,dump the persons that they have stolen before and pick up yours.The day after we arrived we saw a young family in total distress because the same had happened to them at the family pool.We could not believe that this is still going on ,five years down the line at the same resort,probably a organised gang working the area .It’s probably kept low key as not to frighten off holiday makers.I have suggested to management that they put a warning on everyone’s intro papers,about thieves operate everywhere even on holiday,so still be vigilant…..Sunbed s were hard to get as we don’t arise early,so we stayed on the grass near apartment most days….found the apartments more noisy this time around,maids banging their brooms from 8 ish,unfortunately a couple woke me up screaming at each other at 2am one morning ,but hey how just bad luck there.It’s still a lovely venue with lots of steps though,and as I said our 3rd visit so that means something.…
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