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Sunprime Monsuau hotel

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Sunprime Monsuau hotel
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213 Reviews from our TripAdvisor Community

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Showing 169: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This is my first trip advisor review and I must say I wasn't overly excited about this hotel, as it was a Thomas Cook hotel and I thought that maybe it wouldn't be as good as a majority of holiday making companies make their hotels out to be. However this hotel really shocked me in so many ways. We arrived... More 

Helpful?
Thank Liam M
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a 10 night stay at this wonderful hotel. This adult only hotel is a real treat. From the moment we arrived, we were greeted by such friendly staff and a very welcomed glass of orange. This hotel is spotless and very well maintained. Our room modern and spacious with lovely views over the forest was cleaned daily... More 

Helpful?
Thank Sue M
Lia B, Director de Relaciones Públicas at Sunprime Monsuau hotel, responded to this review

Dear guest, Thank you for taking a moment of your time to write a comment to our establishment. We are very happy to hear that you have enjoyed your stay. Also, on behalf of the whole staff team, I would like to thank you for the kind words, we are delighted to hear you also enjoyed the food and everything... More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Just came back from the most chilled out week of my life! This hotel is the best I've visited me and my best friend arrived after a stressful journey getting there with our travel provider the hotel greeted us with a drink on arrival and I felt at ease immediately...hotel is very clean the facilities are second to none...the staff... More 

Helpful?
Thank YasminLuca
Lia B, Director de Relaciones Públicas at Sunprime Monsuau hotel, responded to this review

Dear guest, We would like to thank you for the time taken to write a comment to our establishment. As well, we would like to thank you in the name of the whole staff teamfor your nice words. It's a pleasure to hear that you have had a nice stay with us and that you have enjoyed our hotel. We... More 

Swindon, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 10 nights just me and my mum for a relaxing 10 night break. On arrival we were greeted after a long bus journey by a lovely receptionist and a cold drink. we were shown to our room, had a really lovely swim up room (4005) and enjoyed every second. The food at breakfast and at the... More 

Helpful?
1 Thank Tania L
Lia B, Director de Relaciones Públicas at Sunprime Monsuau hotel, responded to this review

Dear guest, Thank you for taking a moment of your time to write a comment to our establishment. We are very happy to hear that you have enjoyed your stay with us and that you have already booked for next year. On behalf of the whole staff team, I would also like to thank you for the kind words and... More 

Worthing, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I cannot really add much more to the other excellent reviews for this hotel. We do not normally book package holidays but we were looking for a simple and quick break. I was a little nervous about what to expect so I was truly stunned and thrilled by the exceptional standard of this hotel and even more so by the... More 

Helpful?
1 Thank TracyS841
Lia B, Director de Relaciones Públicas at Sunprime Monsuau hotel, responded to this review

Dear guest, We are very happy to hear that you have enjoyed your stay with us so much. I would like to thank you for the very kind words on behalf of the whole staff team and for taking your time in writing to our establishment. We try our best to improve every and each day so we can reach... More 

Prudhoe, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Where do I start in writing how good this hotel is !! Upon arrival a friendly welcome from Juan and reception team, refreshing drink and full details of what the hotel has to offer Well discussed. Our room was in the main hotel and was very clean and comfortable, Bed linen and towels all very new. The room was of... More 

Helpful?
1 Thank Yogi280865
Lia B, Director de Relaciones Públicas at Sunprime Monsuau hotel, responded to this review

Dear guest, We are very happy to hear you enjoyed your stay. We would like to thank you, on behalf of the hotel staff, for you kind words and for taking your time to write a comment to our establishment. We are also happy that everything was up to your taste and that you are already thinking of coming back.... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

When we arrived at the hotel we were greeted by a very friendly member of staff and given a refreshing glass of bubbly. The hotel layout, meal times, facilities etc were explained and we were shown to our room. The hotel is immaculately clean, our room was small but had everything in it! Wide screen TV (with uk channels), hairdryer,... More 

Helpful?
Thank Julia P
Lia B, Director de Relaciones Públicas at Sunprime Monsuau hotel, responded to this review

Dear guest, Thank you for the time taken in writing a comment to our establishment. We are happy to hear that the hotel was up to your standards and that you have enjoyed your stay with us. We would also like to thank you, on behalf of the whole staff team, for the kind words. We try our best to... More 

Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Just returned from a weeks stay with my husband. I would definitely recommend this hotel. My stay was perfect from start to end. We arrived at the hotel about lunch time and were greeted with a complementary fruity passion drink which was needed after a long bus journey. The room we were allocated was spotless along with the rest of... More 

Helpful?
2 Thank lacey7734
Lia B, Director de Relaciones Públicas at Sunprime Monsuau hotel, responded to this review

Dear guest, First of all, I wanted to say thank you on behalf of the whole staff team at Monsuau for the very kind words, our goal is to give the best service and to know that that is what we are giving makes us feel happy. Secondly, I would also like to thank you for taking your time to... More 

Glasgow, United Kingdom
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Had dinner in this hotel last night in the Roof Top restaurant. We ate here last year. Both times food was very good as was service. Last year we were able to use hotel Wifi last night however after spending over 100€ we were told Wifi was for hotel guests!!! I have stayed in Cala D'Or for over 12 years... More 

Helpful?
Thank bella10262
Lia B, Director de Relaciones Públicas at Sunprime Monsuau hotel, responded to this review

Dear guest, Thank you for writing to our establishment. We are sorry and we would like to appologize for the inconvinience with the wifi, and we have taken your opinion into consideration. We now have a wifi for outside guests aswell. They will have to send us an email with your full name and we will give you a password... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for 10 nights at the Monsuau and had a fabulous time. Check in was both friendly and efficient, free wifi and room safe all explained at check in, with the surrounding area explained with a map, the route into town was even marked out for us. Our L-prime room (1003) was in the main block just down the... More 

Helpful?
3 Thank pb1900
Lia B, Director de Relaciones Públicas at Sunprime Monsuau hotel, responded to this review

Dear guest, Thank you for the time taken in writing to our establishment. We wanted to say thank you for the very nice words and that we are happy to hear that you have had a great time. Although, we wanted to appolagize for the inconvinience at the Sky Cocktail bar, we will make sure to improve our service day... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Sunprime Monsuau has a modern and contemporary style on the idyllic outskirts of Cala D'Or. Far away from the hustle and bustle you can experience tranquility in the unspoilt countryside of Majorca and explore the wonderful area of Cala D'Or. The hotel is designed for adults over 16 years and offers a relaxed and casual atmosphere for a relaxing stay with your partner or friends. The Adults-only Sunprime Monsuau is located on the quiet outskirts of Cala D'Or in the south east of Mallorca. Only 300 meters away is the picturesque bay of Cala Ferrera with a gently sloping sandy beach and turquoise waters. Restaurants, bars and shops are within walking distance. South of Cala D'Or you can reach some of the most beautiful chalk cliffs of the island, many hidden coves and the Natural Park Mondrago a short drive away. Culturally, the center of Cala D'Or is dominated by its harbor - in addition to yachts and charter boats moored here often fishing boats that supply the numerous restaurants with fresh fish. The modern hotel has 91 rooms, spread over a main building and three annexes, each with two floors. So that you feel your stay as pleasant as possible, the 4.5-star hotel offers the following facilities: • Lobby with 24-hour reception • Lifts • Lounge • Wi-Fi • Buffet Restaurant • A-la-carte restaurant on the roof terrace with views • Sky Lounge • Lounge terrace • Laundry Around the Adults-only hotel extends a well-kept garden with swimming pool, spacious sun terrace and a poolside bar. Sun beds and umbrellas are available free of charge for you. The decoration in both buffet and a la carte restaurant is elegant and conveys a relaxed, casual atmosphere. The chefs will serve you according to the Board the morning and evening buffets with a selection of international dishes and local specialties. A good wine or a cocktail on the beautiful roof terrace complete the offer. In the beautiful sky lounge you can end your perfect vacation in peace with a cool drink or meet with friends at the lounge terrace. In addition, the Sunprime Monsuau offers three times a week evening entertainment and shows. Keep yourself fit in the modern gym and visit one of the aerobics classes (both included). For those guests wishing to explore the fascinating surroundings, the Sunprime Monsuau offers a bicycle rental fee. In the small spa area you can relax in the hot tub or unwind with a relaxing massage or beauty treatment. All rooms and suites at the Sunprime Monsuau are decorated in bright colors and wooden elements. To help you find the perfect accommodation for you, you can choose when booking the following room types: • Double room • Superior Room • Superior Studios The rooms and suites are all equipped with: • Ironing • Air Conditioning • Safety deposit box • Wi-Fi • Flat screen cable TV • Phone • Shower • Toilets • Hair Dryer • Balcony • Terrace The superior rooms are more spacious and offer a high quality equipment. ... more   less 

Additional Information about Sunprime Monsuau hotel

Address: Avenida Cala d'Or, 2, 07669 Cala d'Or, Majorca, Spain (Formerly Monsuau Sensory Hotel)
Location: Spain > Balearic Islands > Majorca > Cala d'Or
Price Range: $66 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sunprime Monsuau hotel 3*
Number of rooms: 91
Also Known As:
Tamarix Hotel Cala d Or
Sunprime Monsuau Hotel Cala D'Or, Majorca
Hotel Style:
#3 Spa Hotel in Cala d'Or
#22 Romantic Hotel in Cala d'Or
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