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Calle Agulla Avenue 65, 07590 Cala Ratjada, Majorca Spain
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Traveler (147)
Pool & Beach (17)
Dining (15)

About

#32 of 62 hotels in Cala Ratjada
Location
4.2
Cleanliness
3.8
Service
4.1
Value
3.9
At the heart of Cala Ratjada against a backdrop of forested hills on the east coast of Majorca, you'll find smartline Guya Wave. While staying at this adults-only hotel, you'll have the resort's bustling street life on your doorstep and a range of attractions within walking distance. The resort of Cala Ratjada is the closest point between the islands of Majorca and Menorca, so you can watch the sun setting over the Menorcan hills from the hotel bar. The resort is a traditional fishing port where you can find authentic Majorcan culture and cuisine but still have access to tourist facilities such as a golf course and beach bars. The hotel is built in a modern style and its public areas are bright and airy, with tiled floors and picture windows. The garden has a pool surrounded by palm trees to provide shade. There's a pool bar where you can enjoy a refreshing drink while you sunbathe. If you'd like some time out of the sun, the hotel also has a small indoor pool. There's a restaurant at smartline Guya Wave where you can enjoy all of your meals. Lunch is also offered at the pool bar. Wi-Fi is available throughout the hotel. In Cala Ratjada resort you'll find lots of restaurants specialising in local seafood. On Saturdays there's a market where you can find local produce and browse for souvenirs. Cala Ratjada has lots of bars and is popular with visitors attracted by the nightlife. If you're looking for evening entertainment, you can head to the clubs in the centre of the resort.
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Property amenities
Free internet
Wifi
Pool
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Airport transportation
Breakfast buffet
Poolside bar
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Room features
Air conditioning
Private balcony
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
German
189Reviews14Q+A6Room tips
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igor.sor wrote a review Oct 2021
2 contributions
I had several problems and left the hotel after the first night. I will try to summarize: - Arrived at the hotel in the middle of the night. The night porter was friendly but had no idea of several things I've asked. - Entering the appartment, it was freezing and very wet/humid. Probably the air conditioner was running the whole day in a very low temperature. I looked for a remote control to turn it off, unsuccessful. - I explained it to the night porter. He said that there is no remote control and only the staff during the day has access to turn it off or higher/down. - So I asked for a blanket. It took several minutes and he found a blanket anywhere. The blanket was stinking of mold. Horrible. So, we had the worst hotel night ever... in a humid room, with a mold stinking blanket and with neighbors having loud sex. - In the morning I booked another hotel to get far away of that very bad hotel. - Also in this morning I went to talk to the manager and explained everything, that I was totally dissatisfied. He was comprehensive and apologized. But anyway I would not like to stay there and I was braking up my planed 3 nights to only 1 night. And so I asked for a compensation from the hotel, as I was not staying there anymore. The manager took my contact details and said he will come back to me. - To summarize, after several calls to the hotel and several times here "we are working on that, but we are busy.." or "the hotel director is analysing", after 2 months I heard "Booking said that yout (the customer) needs to open contact". I kindly asked to forward me this e-mail they got from Booking with that instruction but I never got any e-mail and I gave on trying to get a fair compensation for all that trouble. So, I do not recommend this hotel. They weren't fair, professional and interested on a customer need.
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Date of stay: August 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Álvaro Rodríguez, Director General at Guya Wave Hotel
Responded Oct 22, 2021
Dear Igor, Thanks for your time commenting your stay. As you clearly said, we work hard to attend all people who visit us. In that way you had all the stuff working for you from the beginning searching a blanket in the middle of the night in the summer time until the moment you left. You commented Ralph from the reception that you did booked another place non reembolsable that you regret....because you would have preferred to keep your initial stay in GW... Even though we try hard to satisfy all guests there is little percentage we can't succeed. In some other words some people want air conditioning and few want blankets in Mallorca in august. We are sorry we did not fulfill all your expectations. Thanks, Guya Wave Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erin_Dooley wrote a review Jul 2021
Cardiff, United Kingdom101 contributions50 helpful votes
We were pleasantly surprised with our stay at Guya Wave. The hotel is centrally located between the beach to the North and the port to the South, and you are close to supermarkets, pubs and restaurants. The multi-lingual staff (German, English and Spanish from what I heard spoken fluently) are so warm, attentive and engaging. Street parking was available for free in front of the hotel and surrounding and we never struggled for a parking spot. They also help visitors hire cars locally if necessary. The common areas such as the lounge and pool are clean, bright and well-maintained. The pool was the perfect temperature and was bordered by a lovely garden to explore. The bonus was that the tall trees provided shade throughout the day on one side of the pool, so there was a lovely mix of shade and sun. Perfect for families. There is a wading pool as well for young children. There is a pool table and some games/books in the common areas. The restaurant served an amazing English/Continental breakfast with a pancake/omelette chef. Our room was large and bright with a balcony a bedroom which had two single/one double bed and a large lounge with a single bed and two convertible sofas. There were only two of us, but a room for 5 people for £60 a night is a great bargain. We were able to get a mini-fridge for the room and there are tables inside and on the balcony for some al fresco dining. The beds were also clean and comfortable and the rooms were regularly serviced. We found it the perfect spot to chill out and relax with two TV's (one with German satellite and one with general Euro cable). Free Wifi and plenty of charging points. We had a fantastic time and I would especially recommend for younger travellers who are new to travelling (but not too much party-people) and are looking for something safe. The staff were so helpful with recommendations and tips that all travellers will feel taken care of. Highly recommend.
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Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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1 contribution1 helpful vote
I have only nice words for the Guya Wave Hotel. I had a pleasant stay with my husband in period - end of September beginning of October 2019. The room we stayed in was very spacious and bright. The rooms and the whole hotel are clean. Friendly staff. Good food to everyone's taste. Great hotel location for both those who love shopping walks and those who love the beach. Everything is simply accessible to you. Thank you Guya Wave Hotel. My family and I would gladly come again.
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Date of stay: September 2019
Value
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Room Tip: I liked more the pool-view rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sandra86 wrote a review Jul 2019
2 contributions1 helpful vote
Younger adults/teens from Germany attend to stay here, and could be very loud and noizy at the pool area and at night. Plastic sheets in bed (the plastic sound woke me up every time I turned in my sleep). Great breakfast and drinks for the all inclusive, but I wouldnt pay for the lunch, dinner, snacks for more than one day. Great staff! Friendly, helpful, and funny! Very interested in making our stay as good as possible, I personakt think that we got special treatment as a couple and that the staff was tifed of serving drunk teenagers. Great location in the middle of the beach and the harbour/city. Also totally ok to rent a car at the hotel!
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Date of stay: July 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuyaWave, Director of Sales at Guya Wave Hotel
Responded Jul 16, 2019
Thank you so much for your comments that make us to improve every day. We take note of every suggestion you have written. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Getaway27796423729 wrote a review Jul 2019
1 contribution
I stayed at this hotel for two weeks and I was pleseantly surprised by it. It has modern and spacious rooms with bright colours and comfortable beds. The food is fresh and it has enough choices so everyone can be satisfied. It has enough variability so it doesn't get repetitive during the stay. There is a nice outdoor swimming pool next to the garden. The visitors are mostly young and middle aged people from Germany. The staff is very helpful and friendly. It is a great value hotel and you can't expect better for it's price range.
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Date of stay: July 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuyaWave, Director of Sales at Guya Wave Hotel
Responded Jul 16, 2019
Thank you so much for your comments that make us to improve every day
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark C wrote a review May 2019
Birmingham, United Kingdom13 contributions5 helpful votes
Yet another amazing time at the guya wave thanks to staff alberto ralph and new addition maria.these people go out there way to make sure your stay is as comfortable as possible. Nothing is too much trouble and things are done that fast when requested. Also the cooks and waiting staff.thanks once again to all the staff for an excellent time.highly recommend to young and old and all vnationalties especially us Brits
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Date of stay: April 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Daydream20032811656, Director of Sales at Guya Wave Hotel
Responded Jun 10, 2019
Thank you so much for your words We will be happy to see you again soon Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Romy M wrote a review Oct 2018
Los Angeles, California6 contributions1 helpful vote
Very friendly staff that is always helpful . The rooms are simple but very clean with compfortable beds to sleep in. The hotel is situated in the middle of town and all attractions like the harbor and beaches are in walkable distance. Shopping and restaurants are on the same street as well, so there are lots of options to chose from. I had an enjoyable stay at Guya Wave.
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Date of stay: October 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dave S wrote a review May 2018
4 contributions5 helpful votes
Spent a week using the hotel as a centre for hiking and cycling the area. The area is lovely with small bays and hills all around. Offered bike storage by reception staff, all staff were friendly and helpful. We never experienced any issues with rowdy teens and the few late night revelers were not too bad for noise. We took half board the breakfast and evening meal were very good with a chef on hand to cook fresh egg choice for breakfast and fresh meat / fish for the evening meal. Would recommend a stay here.
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Date of stay: May 2018
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Clare M wrote a review Sep 2017
Paddock Wood, United Kingdom3 contributions1 helpful vote
Stayed at this hotel, Clean rooms, Spacious room, Food a good range and selection, I would stay in this hotel again Clean towels and bedding every morning Come and go as you please Breakfast and dinner served at reasonable times,
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Date of stay: September 2017
Value
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from GuyaWaveHotel, Manager at Guya Wave Hotel
Responded Feb 14, 2018
Dear guest, thank you very much for this review and the recommendation of our hotel. We look forward to welcoming you soon. best regards Guya wave Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kasper R wrote a review Jul 2017
Skanderborg, Denmark35 contributions13 helpful votes
We booked this hotel with danish travel agent "Spies" under the notion of being a "adults only" hotel. Nevertheless the hotel was full of german youngsters (15-20 years old) who was there to party (!). The pool and our balcony was a no-go for us because of loud youngsters and their euro-techno / deutsche schlagers / arabic pop. The hotel had a guard patrol the floors at midnight to close the parties - leaving the loud speaking for a couple of hours. From 2.00 to 5.00 at night young people regularly comes home knocking on doors, screaming in the open areas on the floors and sometimes tuning up the music. We cannot recommend this hotel - unless you are 18 and there to party?
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Date of stay: July 2017Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$58 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cala guya mar hotel cala ratjada, cala guya mar ratjada
FORMERLY KNOWN AS
smartline Guya Wave
LOCATION
SpainBalearic IslandsMajorcaCala Ratjada
NUMBER OF ROOMS
142
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GUYA WAVE HOTEL - Prices & Reviews (Cala Ratjada, Spain)

Frequently Asked Questions about Guya Wave Hotel
Which popular attractions are close to Guya Wave Hotel?
Nearby attractions include Bahia Tropical Coctail Bar & Shisha Lounge (0.3 miles), Bierbrunnen Sa Font (0.3 miles), and Bolero (0.3 miles).
What are some of the property amenities at Guya Wave Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Guya Wave Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Guya Wave Hotel?
Conveniently located restaurants include Restaurant Los Arcos, Es Coll d'Os, and Steakhouse Tennis Bonanza.
Are there opportunities to exercise at Guya Wave Hotel?
Yes, guests have access to an indoor pool during their stay.
Does Guya Wave Hotel have airport transportation?
Yes, Guya Wave Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Guya Wave Hotel?
Many travelers enjoy visiting Es Claper des Gegants (4.1 miles).
Is Guya Wave Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.