Best hotel i have ever been too. So clean. So relaxed. Location out of this world and the food is just a cut above anything ive ever tasted with such variety. Still here and dont ever want to leave. Think this is my holiday place forever. Thankyou to all the staff who work so hard to make our family holiday just perfect.
After the Covid me and my family we have decided to visit Majorca. i have booked hotel directly and had been surprised with big help from hotel. Any request is not a problem, any problems always is looking for a solution. I was hugely surprised when director come in person to speak to each guests, introduce himself and let you know that you are very welcome and everybody in the hotel is there to help. Location: very good with facing quiet street or simply directly to ocean. Size: not sure how many rooms but as it was only 2 story it looks smaller Rooms: Nice, new, good size for 2 adults+2 kids Restaurant : nice with Swedish tables for breakfast and dinner. Every day different cuisine for dinner. Breakfast very good choice. We had half board and it was enough and very good as most of the time we spend at the beach or in afternoon at the small swimming pools which were enough to relax. Lunch: you can have at the hotel (very tasteful) or outside close by is few restaurants or if you are at the beach few places to eat Beach: 7-10 minutes walk from hotel through coastline road.Great for morning or evening jogging. On the beach you can rent sun umbrella and 2 beds for price of EUR 15 per day. Beach is sandy, around 100 meters from the coast water is around 1,5 meters deep, blue, clean and you can do some snorkeling.Beach is over 1 km long with nice pine trees behind . On the other side of beach you can find some roads which lead you to other beaches or simply to the hill above the cost(amazing view over the coast and worth to visit. Around 40-60 minutes walk) Hotel is around 15-20 minutes walk to the centre of city . If you are looking for a relax full place with still access to restaurant , beach , morning jogging and evening sunsets and not noise place then this hotel is for you.…
We were there with the whole family of 13 people (10 adults and 3 kids) and we had a PERFECT stay. The staff is very friendly and helpful, the food was delicious, the hotel was clean and new, the location of the hotel is also amazing (5min walk from the beautiful beach Cala Agulla). We had 3 cars and could always park very near the hotel. And Emilio very courteous. He talked to us at the at the check-in and made sure that we had a great time. And we did! TOP accomondation! Max rating!
Guya Playa you don't fail to impress all these years later! Returning guests and this hotel has worked extremely hard to maintain its high standards. Nothing has changed since my last review, but after the pandemic we just appreciate it all even more! Recognise some of the old team.... keep up the great work guys! Staying in room 148 superb pool & sea views to die for.
We are 2 adults and a 4 year old child Our vacations took place from June 24th until July 8th 2021, in other words, during Covid peak season. LOCATION This Hotel is very well located due to the beach proximity and also due to the fact that is not located at the city center the hotel is very calm at night. The only thing we hear is the water from the see waving the rocks. We have a strong preference for the rooms at the premium location (a bit more expensive) by the fact that we get the best view at all to Cala Agulla, but also it’s at an end point so people don’t pass there by. They don’t have any park at all, at least for their customers, but it isn’t so difficult to find a spot either very close to the hotel. Again, this is only possible due to the distance from downtown. Cala Agulla / Cala Rajada are best covered by Vodafone and Moviestar, so keep away from the other providers. ROOM SERVICE The room service (cleanings) are simply amazing. A very special thanks to Paloma, Maria, Yoy, Nina and all the others that we probably missed while at the beach. Balcony floor, mirrors, sheets, simply fresh and very well made. RECEPTION The reception had most of the time 2 agents attending during the day, and at least one agent during the night, 24/7. They were all very helpful and went many times out of their way to fulfill our requests. They speak German, Spanish and English. We were able to talk to them so that we could stay until 15:00 instead of 12:00 on the last day, which was no issue at all for them. A very special thanks to Karina, Sandra, Marc and all the others that we haven’t seen or memorize the name a very big thanks. SERVICES I start with the WI-FI signal. Definitely one of the best experiences ever. There was connection basically everywhere and the signal strength and quality was definitely over the average. The Bar is quite big and has multiple choices for drinks and snacks. The “Hamburguesa” is definitely a very good choice. Keep away from the pizzas. They are definitely not a good choice. If you what a decent Pizza made on fire I recommend the “Gaucho” 50 meters away from the hotel. The pool area is sufficient for the amount of guests, most of them are at the beach anyway. The water is worm and nice. There are 3 pools “baby, children and adults” The lifeguard is always present and cares for vigilance. There is also a spa area, which unfortunately wasn’t usefully during Covid season. The spa area is not really a relaxing area, but more a refuge from all the children in the pool :) The spa pool water (the only useful area) was way too cold and not very pleasant for long stays. All areas are very clean. Rooms are also very well clean, with some aroma of Javel water (not very strong). They definitely could use some other product, but at least we (you) know that the job has been done correctly. The buffet has a nice wide choice on fruits and continental styled products. We missed a lot avocados so we had to go to the supermarket and buy them. At the end of the Buffet area there is a great view into the bay which could lock you for hours. Other than that, the kitchen staff was amazing and never caused any trouble at all, on all our requests. In the rooms the Tv and communication works like expected, without many secrets. The 60+ channels cover from Spanish through French, Italian, German and British the most known channels which is ok for a beach resort. After all who wants to spend time in the room with such a beautiful area to walk and beautiful places to visit in the area. Special Thanks for all the following names, for their dedication and excellency in serving the customer with dedication. Paloma, Maria, Eva, José, Alex, Luigi, Kiko, António, Sandra, Marc, Oscar, Karina, Yoy, Maria_2, Julissa, (the kickbox mascarilha guy, I forgot the name, sorry) Hopefully we get to see you again Family Contente (Switzerland)…
We had a great experience at THB Guya Playa. The Hotel it self was very clean and kid friendly. Breakfast and dinner was decent. Big thanks for Luigi and Maria who looked after us during our stay. Thank you guys :)
My husband and I enjoyed a few days at El Cid hotel and 3 nights at THB Guya Playa hotel, in our annual holiday stay in Mallorca, this September. This is our first stay at THB Guya Playa and it was lovely. The sea views are amazing, we enjoyed them from the pool, our room and the dining room. The room was great, nice and comfortable. We were all inclusive and enjoyed their food, I highly recommend their freshly made waffles. The hotel felt totally safe, all staff wearing PPE and respecting social distancing. The staff were friendly and attentive. It was such a relaxed environment, I wish we'd stayed longer. But needed to return home to quarantine. Thank you for making us feel safe, relaxed and special.
We had a lovely stay here during the Covid-19 pandemic. As you would expect at this time the hotel was very quiet, as was the whole of Mallorca. This is a lovely hotel in a great location, sat on a small cliff overlooking the bay and a short walk from the beautiful Cala Anguila beach. Outside the hotel there are many bars and restaurants, most of which were closed due to the lack of tourists at this time, and the hotel is also just 200 metres from the Harbour. Perfect location. The hotel itself is realiy nice, spotlessly clean and well maintained. We were lucky enough to have our room upgraded because the hotel had space to do so. The room we were given was a 1 bedroom apartment, which had all the amenities you could wish for. The beds were very comfortable and had good quality bed linen. The bathroom was spacious and modern. We stayed on a half board basis and the food was excellent, plenty of choice and a good variety, including international dishes. The pool area is clean, there are thick pads on the sun loungers and towels are provided for use at the pool area. The pool isn't huge for a hotel of this size but, as there were very few people staying at this time, it wasn't a problem. For all of the good points above, the most outstanding thing about this hotel is the staff. The service is exceptional and always with a smile. They make every effort to ensure that you enjoy your stay. I would like to make a special mention of the gentleman in reception who welcomed us on arrival, his manner and helpfulness made us feel comfortable and happy from the very first minute. I'd also like to make a special mention for the manager who was always available with a greeting and a smile. You can tell that he is proud of his hotel and that the staff are happy working there. This is an extremely well run hotel and you are right to be proud. We'll done sir! …
Very satisfied with the hotel and the staff are amazing. Eva the grill lady she is fantastic, also Luigi, Maria, Alex, Oscar, Miguel....great service from all the personal not mentioned here from cleaning to reception everyone.The personal working here is above 5 Star they deserve 10 Stars. The restaurant is very clean, the food amazing, pool area easy access especially for children everything is just perfect you can’t ask for more. The photos are from a few of the amazing personal the others deserve the same attention and regards. I will definitely look forward to come back here as everything is above my expectations. Well done everyone 👏👏👏.
The Guya playa hotel is very good. Nicely decorated, spacious rooms, terrace, pools, bistros, great food ... The staff are friendly and well trained, always available. The food that the hotel serves is very good and fresh. The breakfast has a lot of choice. They have also been very diligent to act safely because of COVID-19. The rooms are spacious and have everything you need (including a small kitchen). The only thing that can be improved is the cleanliness, which in my opinion has been lacking a bit. The pools are of excellent temperature, refreshing and well maintained. When you are in the pool or by the pool sunbathing, you can see the sea. I recommend it to anyone who wants to stay in Cala Ratjada, it's a great hotel!