We had a great experience at THB Guya Playa. The Hotel it self was very clean and kid friendly. Breakfast and dinner was decent. Big thanks for Luigi and Maria who looked after us during our stay. Thank you guys :)
My husband and I enjoyed a few days at El Cid hotel and 3 nights at THB Guya Playa hotel, in our annual holiday stay in Mallorca, this September. This is our first stay at THB Guya Playa and it was lovely. The sea views are amazing, we enjoyed them from the pool, our room and the dining room. The room was great, nice and comfortable. We were all inclusive and enjoyed their food, I highly recommend their freshly made waffles. The hotel felt totally safe, all staff wearing PPE and respecting social distancing. The staff were friendly and attentive. It was such a relaxed environment, I wish we'd stayed longer. But needed to return home to quarantine. Thank you for making us feel safe, relaxed and special.
We had a lovely stay here during the Covid-19 pandemic. As you would expect at this time the hotel was very quiet, as was the whole of Mallorca. This is a lovely hotel in a great location, sat on a small cliff overlooking the bay and a short walk from the beautiful Cala Anguila beach. Outside the hotel there are many bars and restaurants, most of which were closed due to the lack of tourists at this time, and the hotel is also just 200 metres from the Harbour. Perfect location. The hotel itself is realiy nice, spotlessly clean and well maintained. We were lucky enough to have our room upgraded because the hotel had space to do so. The room we were given was a 1 bedroom apartment, which had all the amenities you could wish for. The beds were very comfortable and had good quality bed linen. The bathroom was spacious and modern. We stayed on a half board basis and the food was excellent, plenty of choice and a good variety, including international dishes. The pool area is clean, there are thick pads on the sun loungers and towels are provided for use at the pool area. The pool isn't huge for a hotel of this size but, as there were very few people staying at this time, it wasn't a problem. For all of the good points above, the most outstanding thing about this hotel is the staff. The service is exceptional and always with a smile. They make every effort to ensure that you enjoy your stay. I would like to make a special mention of the gentleman in reception who welcomed us on arrival, his manner and helpfulness made us feel comfortable and happy from the very first minute. I'd also like to make a special mention for the manager who was always available with a greeting and a smile. You can tell that he is proud of his hotel and that the staff are happy working there. This is an extremely well run hotel and you are right to be proud. We'll done sir! …
Very satisfied with the hotel and the staff are amazing. Eva the grill lady she is fantastic, also Luigi, Maria, Alex, Oscar, Miguel....great service from all the personal not mentioned here from cleaning to reception everyone.The personal working here is above 5 Star they deserve 10 Stars. The restaurant is very clean, the food amazing, pool area easy access especially for children everything is just perfect you can’t ask for more. The photos are from a few of the amazing personal the others deserve the same attention and regards. I will definitely look forward to come back here as everything is above my expectations. Well done everyone 👏👏👏.
The Guya playa hotel is very good. Nicely decorated, spacious rooms, terrace, pools, bistros, great food ... The staff are friendly and well trained, always available. The food that the hotel serves is very good and fresh. The breakfast has a lot of choice. They have also been very diligent to act safely because of COVID-19. The rooms are spacious and have everything you need (including a small kitchen). The only thing that can be improved is the cleanliness, which in my opinion has been lacking a bit. The pools are of excellent temperature, refreshing and well maintained. When you are in the pool or by the pool sunbathing, you can see the sea. I recommend it to anyone who wants to stay in Cala Ratjada, it's a great hotel!