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Protur Turo Pins Hotel & Spa

Certificate of Excellence
C/ Ses Savines | Esq. Cala Lliteras, 07590 Cala Ratjada, Majorca, Spain
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Protur Turo Pins Hotel & Spa
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144 Reviews from our TripAdvisor Community

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Showing 28: English reviews
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We are only back a few hours from Protur Turo Pins Hotel and first and foremost this hotel is lovely and is in a fabulous location. I would suggest this is an excellent 4 star hotel rather than a mediocre 5 star hotel for the following reasons: 1. A daily charge for the safe in the room is unacceptable for... More 

Helpful?
Thank Kirsten P
dorchester
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We had 2xjunior suites which were excellent,and cleaned on a regular basis,the facilities were excellent,the food in the restaurant was really excellent,and the staff were fantastic and worked very hard.The service at the pool bar was excellent,again with lovely hardworking staff.The swimming pool was excellent size,and cleaned everyday,with lifeguards on regular duty.The staff on reception made us feel welcome at... More 

Helpful?
1 Thank parachute41
Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I have just returned from a 10 day stay in this hotel. We could not fault it. The food was varied and delicious. The staff were friendly, approachable and went out of their way to be helpful. The outdoor pool was lovely and, if we had had enough sun, there was the option of the indoor pool... More 

Helpful?
Thank amck_11
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this hotel with husband and two children (4 and 1 year old) in a family suite and had a wonderful holiday. Staff were professional and friendly especially with little ones. The kids club was exceptionally enjoyable with daily face painting and mini disco. Food was varied and delicious. We rented a car and found this useful for day... More 

Helpful?
Thank preggars100
Gloucester, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 3, 2016 via mobile

Great first impressions from booking to arrival. Staff do lack speaking English but not to be expected visiting a foreign country. They promote customer service delivery everywhere but requests didn't live up to our standards. Asked for hot drinks during out evening meal and was told no hot drinks available in the eve which is a shame because coffee at... More 

Helpful?
4 Thank L0veMarmite
Proturhotels, Director Comercial at Protur Turo Pins Hotel & Spa, responded to this review

Thank you for your feedback. We are very sorry that there were some elements of your stay that were a disappointment but are pleased that you would like to return to Protur Hotels. We suggest that you might like to try the Protur Biomar Gran Hotel & Spa in Sa Coma. Should you decide to book please let us know... More 

Rotkreuz
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 27, 2016 via mobile

This hotel is a little bit away from the main town activities. In brief, there is really not much to complain about besides the beds being hard and the water in the bathroom sink not draining easily. I can only highly recommend this place and make sure to book half board.

Helpful?
2 Thank urbanshelley
Madrid, Spain
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 7, 2016

The hotel is small and thus really comfortable to stay at, especially when traveling with small children. The room was neat and clean, the service perfectt considering we would drag in half the beach with us from our visits to the nearby beach. The restaurant offers really good quality food and the range is wide. If we needed anything for... More 

Helpful?
Thank Rebeca L
Catterick, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 19, 2015 via mobile

To find a better4⭐️hotel would be difficult. Stayed for 4 nights and could not find a thing that would make me not want to visit again. Every member of staff was friendly and efficient, especially the chefs who were totally unfazed by any request and produced quality non repetitive cuisine every mealtime. Out of 5 :Catering 5 Cleanliness 5 room... More 

Helpful?
1 Thank jethromagpie
chelmford
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 19, 2015 via mobile

We have just returned from a week all inclusive at the turo pins. I agree with other reviewers that this hotel isn't quite a 5 star. My reasons for this are as follows: selection of toiletries in the room not great and not topped up when used up - no hair conditioner at all and body lotion not replaced, all... More 

Helpful?
Thank sarah h
London
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed September 13, 2015

We stayed at Protur Turo Pins for a week from 5th September 2015. It was a real tale of two halves. The positives: The food at lunchtime, especially served fresh from the grill, was fantastic, especially the fish, notably the tuna and bass! Manuella who runs the kids entertainment during the day and early evening was fantastic - totally five... More 

Helpful?
2 Thank beneboy
Proturhotels, Director Comercial at Protur Turo Pins Hotel & Spa, responded to this review

Thank you for your comments, for highlighting the positive aspects of your stay and we are pleased that in general you enjoyed your stay with us. We respect your opinion regarding the rooms but don't agree. You booked a junior suite select which is: Junior suite of 39 m² with a terrace of 12,5 m² Located on the ground floor... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Room Service
  • Laundry Service

Additional Information about Protur Turo Pins Hotel & Spa

Address: C/ Ses Savines | Esq. Cala Lliteras, 07590 Cala Ratjada, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Cala Ratjada
Price Range: $150 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protur Turo Pins Hotel & Spa 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Protur Turo Pins Aparthotel Hotel Cala Ratjada
Protur Turo Pins Hotel & Spa Cala Ratjada, Majorca, Spain
Hotel Style:
#1 Luxury Hotel in Cala Ratjada
#2 Spa Hotel in Cala Ratjada
#2 Family Hotel in Cala Ratjada
#3 Romantic Hotel in Cala Ratjada
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