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Hotel Serrano Palace

Traveler (119)
360
Panoramas (48)
Pool & Beach (95)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Room service
Free parking
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair access
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Room features
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Business
HOTEL CLASS

Location

Full view
69Somewhat walkable
Grade: 69 out of 100
19Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
225Reviews
1Q+A
12Room tips
Traveler rating
  • 113
  • 65
  • 24
  • 13
  • 10
Time of year
Traveler type
Language
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  • English
Popular mentions
We visited Palma last week and on arrival to our hotel we found that they had double booked us. We were then asked to spend two night here at the Hotel Serrano. Our other hotel has also upgraded our stay to half board so we got to experience breakfast and evening meal here at
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Response from PPRR_Management, Manager at Hotel Serrano Palace
Responded Aug 26, 2018
Dear Guest, thank you very much for the positive review. You are right: We are by no means an all-inclusive hotel so things are different than expected. Nevertheless it is nice to read that you enjoyed your short stay with us and appreciated the features of a 5-star room. Best regards Colau P. and Juan C.
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Surprice with the 5 star raiting at this hotel. We love to test hotels on the island since we are working with turism. This one was on the list since it was 5 star. Belive our surprice when we found old fashion rooms with uncomfortable beds and pillows. The all include
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Response from PPRR_Management, Manager at Hotel Serrano Palace
Responded Apr 25, 2018
Dear guest, we feel sorry about our Hotel not being the type of hotel you were looking for. The fact that the enormous majority of our guests do no share your opinion does not help much. Anyway: We thank you for your opinion which will be of great interest for our Chef. Best regards The Hotel Management Joan C. and Ines K.
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Good 5 stars hotel, large rooms and bathrooms. Located 20 m from a crowded small beach ( there is a lovely beach ~700m away after the harbour) Good breakfast buffet, a bit less impressed by the dinner one. Room's furniture is a bit oldish. Would be nice if the floor halls would
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Hotel Serrano is a beautiful hotel close to the beach of Son Moll. This beach is extremely busy and far too small for all the surrounding hotels. Also hotel Serrano can be too crowdy, not IN the hotel, but outside: poolarea too small, no beds available at 11 AM, Germans were
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As all English reviews, very much German. Average food, no outdoors dining very corporate no atmosphere. Extra charge for beds around pool and top terrace pool. The best thing though was the spa and personal trainer Victoria. I had one to one yoga sessions every day for no
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Previous
Ist das wlan kostenlos wie teilweise behauptet ?
Quatsch, ich habe das mit Fuerteventura vertauscht. 15 Euro die Woche kostet es. In der Lobby ist es kostenfrei.
0 votes
Show all answers
"Higher floors are quieter."
"Facing the sea."
"Sea view was fully worth it, due to it being so close!"
"Sea view is the best to go for, otherwise you will be overlooking the gardens, which is also ok."
"If you don't like travelling 2+ hours after a flight perhaps find somewhere nearer"
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PRICE RANGE
$134 - $375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
serrano palace cala ratjada
LOCATION
SpainBalearic IslandsMajorcaCala Ratjada
NUMBER OF ROOMS
151
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