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Hotel & Spa S'Entrador Playa

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Avenida l'Agulla 123, 07590 Cala Ratjada, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (545)
360
Panoramas (63)
Pool & Beach (140)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 62 hotels in Cala Ratjada
Location
Cleanliness
Service
Value

Looking for a place to stay in Cala Ratjada? Then look no further than Hotel & Spa S'Entrador Playa, a family-friendly hotel that brings the best of Cala Ratjada to your doorstep.

Hotel Sentrador Playa offers guests an array of room amenities including a flat screen TV and a refrigerator, and getting online is possible, as wifi is available.

The hotel offers room service and a concierge, to make your visit even more pleasant. The property also features a pool and an on-site restaurant.

While staying at Hotel & Spa S'Entrador Playa, visitors can check out Capdepera lighthouse (1.1 mi) and Talaia de Son Jaumell (1.3 mi), some of Cala Ratjada's top attractions.

While visiting Cala Ratjada, you may want to try some tapas at one of the nearby restaurants, such as Sa Cova, Cafe Noah's, or Euforia.

If you’re looking for things to do, you can check out Sa Torre Cega, which is a popular architectural building amongst tourists.

We’re sure you’ll enjoy your stay at Hotel & Spa S'Entrador Playa as you experience everything Cala Ratjada has to offer.

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Property amenities
Parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Paid wifi
Hot tub
Indoor pool
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Swimup bar
Entertainment staff
Kids club
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Massage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
German

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
20Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
779Reviews49Q+A18Room tips
Traveler rating
  • 337
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  • 102
  • 57
  • 35
Time of year
Traveler type
Language
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  • English
Valeriu wrote a review Aug 2021
London, United Kingdom10 contributions1 helpful vote
We stayed for 13 nights at S'Entrador hotel on Full Board basis, 3 adults and 2 children (14 and 8 yo). Overall, very pleased with our holidays. More details below divided among 'good', 'bad' and 'ugly': GOOD: - Staff: all staff, from room cleaning ladies, bar and restaurant waiters, reception staff to Jens, the Director, were welcoming and helpful. Special thanks to Colau, the Deputy Director, for sorting out our room issue promptly. We were offered two adjacent rooms but when we entered we were shocked by the smell of sewerage. Colau promptly offered to change the rooms and, in the meantime, upgraded one of them to a room with terrace. - location: the hotel is the closest to Agulla beach and on the edge of a pine forest - rooms: small but clean and modern. Rooms are cleaned on a daily basis if you are not in the room when the cleaning ladies pass. - food: varied, tasty and lots of healthy options. Show cooking 3 times a day. Fresh fish and meat options for grill offered at lunch and dinner. Vegan and vegetarian options, salad bar and fresh seasonal fruits. - Nice sauna and fully-equipped gym although steam room operated for 3 days only during our stay. Tiny indoor pool. 6 tennis courts and a kids spa. - Quiet and relaxed stay. Not much entertainment, but better for us. No loud music or rowdy teenagers. Hotel occupants were primarily families with children and older couples. BAD: - Very little information on the hotel website which is surprising for a 4* hotel. Mostly photos and irrelevant info. - One needs to pay for certain items, which you find out at the hotel only. Tennis courts can be rented at EUR 17.50 per hour which is onerous. Spa is available to 16yo +. You need to pay to rent the room safe (ridiculous, in my view). UGLY: - The worst thing and the reason why I cannot rate this hotel as a 5 star review is that one needs to pay for water. I am ok to pay for beer, wine or cocktails, but water??? A 0.5L bottle of still water costs EUR 2.30 in the restaurant, while 1.5L bottle costs 50 cents in supermarkets. Many hotel residents are compelled to purchase packs of water bottles and carry them to their room, which should not happen in a 4-star hotel. My advice to management: round up or add some EUR 5 per room/night, but provide drinking water to customers. Other suggestions if you stay in Cala Ratjada: we truly enjoyed visiting Capdepera fortress, Arta churches and market and the Caves of Arta. The beaches nearby, like Mesquida, Canyamel, Font de Sa Cala and Gat are worth visiting. We also climbed to the St Jaumel Tower which offers incredible views.
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Date of stay: August 2021
Rooms
Service
Sleep Quality
Room Tip: Worth spending a bit more and renting a room with a terrace and loungers
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Response from Klaus Dürrbeck, Sonstige at Hotel & Spa S'Entrador Playa
Responded Aug 31, 2021
Dear Guest, thank you very much for both the positive and the constructive criticisms. Your useful comments will help us to improve our services. Best regards Jens Naumann (Mgr.) Colau Pascual (Deputy Mgr.)
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Pankaj K wrote a review Dec 2019
Palma de Mallorca, Spain100 contributions33 helpful votes
Definitely not worth the rating given to as on Internet! Even having gone in off-season when the hotel is not even 50% full and having staff the service was appalling! Long waiting for drinks especially and Note the following message: you cannot pay with he card at the bar; you have to go to the reception and pay the bill, bring it back and then only can you have your drink. All this nonsensical process lasts minimum 20 minutes by the time which one gets frustrated! Bar closes early too and you can't really party later as people get angry. Food was good but everything else was so bad that one really cannot enjoy in the place which is supposed to be tranquil! Nobody really also was interested in helping and trying to solve the problems moreover blame game was the method to avoid providing the service and really not seen before in a 4 star hotel! Moreover Water not served as complimentary and should be paid using from the mini bar which again seems very strange and atleast I haven't experienced before! Very strange and disinterested staff and service I should say! Please avoid!
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Date of stay: November 2019Trip type: Traveled with friends
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Response from PPRR_Management, Manager at Hotel & Spa S'Entrador Playa
Responded Dec 2, 2019
Dear Guest, sorry to read that you did not feel comfortable during your stay. Obviously you expected something similar to a (quite more expensive) city hotel with a lot of particular features for short stays and walk-in guests. We will, of course, check all the mentioned unpleasantness. Doing so may help us to improve our services. Thank you very much. Kind regards Colau P. & Manu P.
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Peter wrote a review Jun 2019
1 contribution
I've been there as a single guest for one week beginning of June 2019 with booked half board. Room: I was in a single room, which was realy small with a small balcony, where was a little chair and a very little table. So there is no chance to take a sunbath on the balcony on a sunbed. A little bit bigger single room was first offered to me (with also a small balcony), but was located in front of a crossroad, which was relatively loud due to traffic (as my stay was for the purpose of vacations, you do not want to have it like that). The walls in the room seem to be very thin, as you hear everything what your neighbor talks, really every single word while he we was on the phone. Snoring at night included, for sure. I doubt that other rooms have thicker walls. The mattress on my bed was perched, so sleeping was not comfortable. TV was quite small, but okay. Bathroom was okay. The climate system was leaking, water dropped on the floor. The technicians had to come 2 times to fix it. Breakfast & dinner: Was okay, big buffet, nothing special, no highlights, no lowlights, average quality for this hotel category. Every day some specials, like fish or beef. Served coffee is not the best. Always a nice fruit buffet, which was good. Reception and staff: All of them were very friendly & helpful. You get the feeling that they really want to help you, and that's good. All of them could also speak good German, which was also helpful. The tour guide and the tennis coach were very friendly and competent as well. I've liked the trips and the tennis sessions. Conclusion: Hotel with pros and cons. I was mainly disappointed of the room and therefore would need a very good offer to go there again.
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Date of stay: June 2019
Value
Rooms
Service
Trip type: Traveled solo
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Response from PPRR_Management, Manager at Hotel & Spa S'Entrador Playa
Responded Jun 15, 2019
Verehrter Gast, lieber Peter, wir danken Ihnen für die offenen und ausführliche Bewertung deren Inhalt wir gebührend zur Kenntnis nehmen. Sicherlich sind Einzelzimmer die Stiefkinder der meisten Hotels (die Behörden erzwingen die Existenz solcher Zimmer). Auf jeden Fall freut uns sehr, dass Sie am menschlichen Anteil unserer Leistungen Gefallen gefunden haben. Liebe Grüße Ihre Hoteldirektion Colau P. und Guido v.d.L.
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Runningmum49 wrote a review Dec 2018
Ashford, United Kingdom57 contributions17 helpful votes
As my title says, this hotel is wonderful. From the lovely receptionist who checked us in everything was great. Housekeeping do an amazing job, the staff in the restaurant and bar are attentive. The chef on the grill is friendly and patient. The spa is a real treasure and a great way to spend a couple of hours relaxing. A lovely week away in a lovely part of Majorca
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Date of stay: December 2018Trip type: Traveled as a couple
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Response from PPRR_Management, Manager at Hotel & Spa S'Entrador Playa
Responded Dec 27, 2018
Dear Guest, thank you very much for the nice review and the friendly lines. It is nice to read that you enjoyed your stay with us. Best regards The Management Alicia C. & Carlos B.
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AnneMarie747 wrote a review Dec 2018
Tisvildeleje, Denmark27 contributions3 helpful votes
We had a wonderful experience - even if it was low season! We had excellent weather , about 20 degrees and sunshine, we even had a swim in the sea at the beach only few minutes away. The food in the restaurant is nice, friendly staff! We also enjoyed the spa, the different steam baths and pools in the basement. Relaxing!
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Date of stay: December 2018
Value
Rooms
Service
Trip type: Traveled as a couple
Room Tip: If you want sun - choose a room away from the sea!
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Response from PPRR_Management, Manager at Hotel & Spa S'Entrador Playa
Responded Dec 16, 2018
Dear Guest, it is nice to read that you enjoyed you "late" stay with us and thank you for the friendly review. Should relax become again necessary please remember ... Best regards The Management Alicia C. & Carlos B.
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PRICE RANGE
$112 - $292 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel s entrador playa, hotel sentrador playa, s entrador playa hotel, sentrador playa
LOCATION
SpainBalearic IslandsMajorcaCala Ratjada
NUMBER OF ROOMS
207
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Frequently Asked Questions about Hotel & Spa S'Entrador Playa
Which popular attractions are close to Hotel & Spa S'Entrador Playa?
Nearby attractions include Platja de ses Cavasses (0.1 miles).
What are some of the property amenities at Hotel & Spa S'Entrador Playa?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and an on-site restaurant.
Which room amenities are available at Hotel & Spa S'Entrador Playa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel & Spa S'Entrador Playa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel & Spa S'Entrador Playa?
Yes, parking is available to guests.
What are some restaurants close to Hotel & Spa S'Entrador Playa?
Conveniently located restaurants include Pasta Pasta Cala Agulla, Brisas del Mar, and Sa Cova.
Are there opportunities to exercise at Hotel & Spa S'Entrador Playa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Hotel & Spa S'Entrador Playa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel & Spa S'Entrador Playa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel & Spa S'Entrador Playa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel & Spa S'Entrador Playa?
Many travelers enjoy visiting Es Claper des Gegants (4.3 miles).