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I was disappointed that, although I had requested a room on a high floor which had the evening sun on the balcony, I was given one on the first floor with morning sun only. But it was spacious and clean with the most comfortable bed...More
1 Thank apmillard
Response from Direccion M, Direccion M. at Hipotels MercedesResponded September 22, 2017
Thank you very much for taking the time to review our property.
For your next holidays, we want to inform you that if you are not satisfied with the assigned room, you ,always, have the option to move an another room when there...More
Nice hotel with great location near the beach and great food! Friendly staff and good cleaning of the rooms.
*Hotel: is marked on some sites as a 4* hotel and some other sites as a 3*, it is a 3*+ I would say when considering...More
Stayed in apartment 214. Cannot fault. Staff so friendly and helpful. Location amazing. The pools are not heated but warm up very quickly and we were in every morning. It's on the beach. Perfect stay thank youMore
Response from Direccion M, Direccion M at Hipotels MercedesResponded August 15, 2017
Thank you very much for taking the time to review our property and Thank you for this nice opinion. We are very glad that you enjoyed our swimming pool. We actually renovated it last year and are happy to hear that our work has paid...More
Lovely family hotel . Close to main strip. Rooms cleaned daily and spotless. The views from balcony are fabulous of the ocean . The beach is just across pathway .Small indoor pool , not always heated. Close to supermarkets,restaurants , bars etc . There is...More
Response from Direccion M, Hotel Director at Hipotels MercedesResponded May 26, 2017
Thank you very much for this nice comment . We are pleased that all around you enjoyed it. We look forward to welcoming you again in Hipotels Mercedes.
We arrived early hours and were put into a room with a poor outlook and noisy fan which was disappointing. We asked to move and they did move us after our second evening which was a shame as it was 2 nights lost.