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Golden Tulip Porto Gaia Hotel and Spa

Rua da Belgica, 86 | Praia de Lavadores, Vila Nova de Gaia 4400-044, Portugal (Formerly Casa Branca Beach & Golf Hotel)
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Golden Tulip Porto Gaia Hotel and Spa
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160 Reviews from our TripAdvisor Community

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A Coruña, Galicia, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 21, 2015 via mobile

elevator broken, very run down. the bed was absolutely awful. nice views. i had intended to stay two days but left early. it was really, really far from porto, only a good place to stay if you only want to be on the beach, nothing nearby except some cafes

Helpful?
1 Thank Claudia W
Preston, United Kingdom
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
5 of 5 stars Reviewed December 5, 2015

We stayed at this hotel for three nights in October 2015 and had and absolutely fantastic weekend away! What a great find! The staff were very welcoming, the rooms were huge and clean. Great view of the Atlantic! The hotel generally was a bit tired in places and showed signs of minor deterioration. This said, we understand it has recently... More 

Helpful?
Thank the-runner
GoldenTulipPorto, Gerente geral at Golden Tulip Porto Gaia Hotel and Spa, responded to this review

Dear Guest, Thank you for the preference and comment, which we will share with our team. We look forward to your return soon. Best regards, General Management More 

Bristol, United Kingdom
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed November 3, 2015

Spent a night here recently when on business in Portugal. Quite difficult to find, close to sea but rather disappointing, though from website that it would be more up together. Carpets fairly worn and bedroom has not been refurnished for many years. Clean but old! Staff very helpful, restaurant down the hill which belongs to hotel very good, but not... More 

Helpful?
Thank Martyn D
GoldenTulipPorto, Gerente geral at Golden Tulip Porto Gaia Hotel and Spa, responded to this review

Dear Guest, We thank you for the preference and comments, which deserved our best attention. Your contribution is essential so that we can continually improve the quality of our services. We look forward to welcoming you in the near future, so your satisfaction may be full. Best regards, General Management More 

United Kingdom
2 reviews
3 of 5 stars Reviewed October 21, 2015

We have spent 3 nights here mid October and enjoyed our stay. Great location right next to the sea and plenty of public transport into town. Our twin room was very clean and had a side view of the sea and city. Great boardwalk along the sea front for running and cycling and enough cafes and eateries still open for... More 

Helpful?
Thank 139joanna
GoldenTulipPorto, Gerente geral at Golden Tulip Porto Gaia Hotel and Spa, responded to this review

Dear Guest, Thank you for the preference and comment, which we will share with our team. We look forward to your return soon. Best regards, General Management More 

Level Contributor
3 reviews
1 of 5 stars Reviewed September 26, 2015

we made the reservation through booking.com. It is not a 4 star hotel, even not 3 stars. The SPA is horrible is like a shelter. No towels in the room, big noise from outside engines. The breakfast is poor for 4 star hotel. the carpets are very old. the staff was nice. the hotel is situated near the ocean and... More 

Helpful?
Thank Pugatova
GoldenTulipPorto, Gerente geral at Golden Tulip Porto Gaia Hotel and Spa, responded to this review

Dear Guest, We thank you for the preference and comments, which earned our best attention. Please be advised that we are taking the measures that we believe are appropriate in order to correct the deficiencies mentioned. We hope that in a next visit your satisfaction may be full. Best regards, General Management More 

Travelers are raving about these Vila Nova de Gaia hotels

Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 18, 2015 via mobile

We spent 15 days in beautiful Portugal and went from north to south and this was by far the worst hotel We went to Amsterdam in July and soent a week at the Golden Tulip and its was lovely Breakfast was varied and fresh but here in Porto nothing comparable Breakfast poor very poor room dirty the only good thing... More 

Helpful?
Thank María Luz E
GoldenTulipPorto, Gerente geral at Golden Tulip Porto Gaia Hotel and Spa, responded to this review

Dear Guest, We thank you for the preference and the time spent to transmit your opinion. We regret that your satisfaction was not full, which we hope will succeed next time. Best regards, General Management More 

Delray Beach, FL
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 31, 2015 via mobile

No pictures on the booking websites for a reason . The place is awful. Smells musty. Furniture and the place look like some communist resort from the 70s. Room 201 is next to the elevator and sounds like a whale is under the room with the moaning noise. The staff was nice and that is the only nice thing I... More 

Helpful?
1 Thank Seapaddler
GoldenTulipPorto, Gerente geral at Golden Tulip Porto Gaia Hotel and Spa, responded to this review

Dear Guest, We thank you for the preference and comments, which earned our best attention. Please be advised that we are taking the measures that we believe are appropriate in order to correct the deficiencies mentioned. We hope that in a next visit your satisfaction may be full. Best regards, General Management More 

Sydney, Australia
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed August 12, 2015 via mobile

Ok girl on desk at arrival was the only good part of hotel. Pool and spa closed in morning. Worst breakfast possible. Eggs stone cold. Then after I complain they light fire under it. So hot cold hot. Eggs are dangerous to eat. Coffee not good. Pastries not cooked and disgusting choice of cereal limited with no muesli. No wifi... More 

Helpful?
1 Thank annabanannake
GoldenTulipPorto, Gerente geral at Golden Tulip Porto Gaia Hotel and Spa, responded to this review

Dear Guest, We thank you for the preference and comments, which earned our best attention. Please be advised that we are taking the measures that we believe are appropriate in order to correct the deficiencies mentioned. We hope that in a next visit your satisfaction may be full. Best regards, General Management More 

Chorley, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 12, 2015

After staying a few days in the centre of Gaia, visiting sites and shopping, we stayed a few days at this hotel near the ocean in order to relax and go for long walks along uncrowded beaches, where most of the people were Portuguese. We walked and walked everyday along the many beaches from Lavadores to Salgueiros, Canide, Madalena and... More 

Helpful?
2 Thank TouristsfromChorley
GoldenTulipPorto, Gerente geral at Golden Tulip Porto Gaia Hotel and Spa, responded to this review

Dear Guest, We thank you for the preference and comments, which deserved our best attention. Your contribution is essential so that we can continually improve the quality of our services. We look forward to welcoming you in the near future, so your satisfaction may be full. Best regards, General Management More 

kent
Level Contributor
122 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed July 20, 2015

We booked this hotel in April/May after much research and also I emailed the hotel asking for a quiet room as I would be convalescing for 4 days. After much research I was told we would get a quiet room and we could also book a cab through the hotel (don't do this). After much communication with the hotel reception... More 

Helpful?
2 Thank sparkyKent
GoldenTulipPorto, Gerente geral at Golden Tulip Porto Gaia Hotel and Spa, responded to this review

Dear Guest, We thank you for the preference and comments, which earned our best attention. Please be advised that we are taking the measures that we believe are appropriate in order to correct the deficiencies mentioned. We hope that in a next visit your satisfaction may be full. Best regards, General Management More 

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