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Residence Inn Norfolk Airport

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Residence Inn Norfolk Airport
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282 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Norfolk Airport
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Showing 282: English reviews
New York City, New York
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

The place is showing some age in the small things. The breakfast is fast food quality. Nothing really wrong with the place but nothing screams out Right either. Close to the airport. The one bedroom suite feels large. The color scheme predominates in teal. Desk clerk at checkin was very friendly:

Helpful?
Thank Dave11743
Jessica S, Operations Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear that we weren't able to "WOW" you with our hotel during our visit. I hope the next time you are in town you will give us a second chance at a first impression. More 

1 review
5 of 5 stars Reviewed June 11, 2016

Ok we have traveled all over the world and stay in Marriott affiliates hotels but the breakfast alone is wonderful. The little butter biscuits are drops of heaven. We have been out the United States for 4 yeArs and this was a great welcome even the front desk staff was friendly

Helpful?
Thank Taneka D
Jessica S, Operations Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for your kind words about our hotel! I'm glad to hear that we welcomed you back to the United States with our friendly staff and a wonderful breakfast. Please come back and see us again soon! More 

Chicago, Illinois
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

It's an older hotel but it's very clean and the staff is very friendly and helpful. Variety of breakfast foods every day something different very nice and accommodating. The shuttle take you within 5 miles of the hotel so you don't have to get take a cab. And it's a free shuttle up and back to the airport 24 hours... More 

Helpful?
Thank Christina M
Scrowley160, General Manager at Residence Inn Norfolk Airport, responded to this review

We are so pleased you enjoyed your stay, and look forward to welcoming you back soon! More 

New Jersey
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 17, 2016

Standard Residence Inn facility. Good size 1 bedroom suite, with full kitchen and living area. 2 Flat Screen TVs, 1 in bedroom and 1 in living room. Clean and with all the amenities needed for any type of stay. I like Residence Inns in general. They had my preferences honored as well (additional pillows and towels). One thing I'm not... More 

Helpful?
Thank vasman
Scrowley160, General Manager at Residence Inn Norfolk Airport, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service! More 

Easton PA
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 17, 2016

We had a group of 44 people for three nights at the Residence Inn Airport. Everyone had a two bedroom suite with two queen size beds, kitchen, living room, etc. It was a good size to move around and not be confined to just a hotel room. Everyone enjoyed their stay. The breakfast was always hot and staff was eager... More 

Helpful?
Thank CarolEastonPA
Scrowley160, General Manager at Residence Inn Norfolk Airport, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay! Thank you again for your time and come visit us again soon! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed May 14, 2016 via mobile

This was the second time we stayed there before we moved on to the Outer Banks. No complaints property kept nicely, staff friendly and helpful. Closer to a family hotel then business but still should be fine for a business traveling. Pros: Stove top, refrigerator, one bedroom, large suite. Cons: Nice outdoor fire area that is populated with smokers so... More 

Helpful?
Thank Jacob R
Scrowley160, General Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Norfolk Airport through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Onley, Virginia
1 review
5 of 5 stars Reviewed May 9, 2016

Close to the airport. Clean. Modern. Fast internet. Quiet. Indoor pool. Fitness Center. Tennis and basketball courts with equipment and balls available at the front desk and a billiards room. All rooms are suites with kitchenettes. Very good breakfast.

Helpful?
Thank Glenn G
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Norfolk Airport! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank... More 

Arlington, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 25, 2016

By all accounts this hotel is fine. The hotel appears to have been updated last year, newer carpet and common areas were clean and orderly. There we no refuse cans by elevator, only receptacle was near front desk. There was a huge group that showed up and that even killed the breakfast benefit. There was a dessert benefit on night... More 

Helpful?
Thank EVERMARINE
Scrowley160, General Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for taking the time to let us know about your recent stay at the Residence Inn Norfolk Airport. We appreciate your rating us a 4, however we strive for 5, and see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to... More 

Arlington, Virginia
1 review
5 of 5 stars Reviewed April 25, 2016

The room was clean, the staff was friendly and the location was perfect. I had a work trip and the conference was in VA Beach and I needed a place to stay. This was the perfect location for getting around. The room was spacious and the staff was able to accomade all of my needs.

Helpful?
Thank morgansaunders02
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear morgansaunders02, Thank you for sharing your experience at the Residence Inn Norfolk Airport! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer... More 

Victoria, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 14, 2016

I've stayed in a lot of high end hotels that didn't come close to the care this hotel had! The free shuttle would drive you just about anywhere close. If your room was missing something they would find it and bring it up

Helpful?
1 Thank ndharvey
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Norfolk Airport! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Residence Inn, an extended stay hotel that is pet friendly and provides complimentary airport shuttle to and from the Norfolk International Airport (ORF). We have weekly social receptions to mingle with other guests or have a leisurely one on one basketball game on our court. We are only a few miles from the Virginia Beach Oceanfront family friendly activities, Farm Bureau Amphitheater, and downtown Norfolk's corporate district. Spacious suites with fully equipped kitchenettes and separate bedrooms. ... more   less 

Additional Information about Residence Inn Norfolk Airport

Address: 1590 N Military Hwy, Norfolk, VA 23502-1813
Location: United States > Virginia > Norfolk
Price Range: $131 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Norfolk Airport 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Norfolk Airport Hotel Norfolk
Norfolk Residence Inn
Hotel Style:
#1 Business Hotel in Norfolk
#1 Family Hotel in Norfolk
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