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Courtyard Norfolk Downtown

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Courtyard Norfolk Downtown
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324 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Norfolk Downtown
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Showing 319: English reviews
McLean, Virginia
1 review
5 of 5 stars Reviewed May 28, 2013

If you're looking for a great quality facility, with friendly professional staff - you've found it! I handle the travel arrangements for our company, and I book many reservations. The Courtyard in Downtown Norfolk management team are great to work with - they handle all of our paperwork quickly and efficiently. The managers I book to stay here are always... More 

Helpful?
Thank Dawn W
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Hi Dawn, Thank you so much for the kind words. We love having your travelers stay with us. Thanks as always for using the Courtyard Norfolk downtown. Have a great week! More 

Media, Pennsylvania, United States
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 28, 2013

This place is a real mix of the good and the not so good. The hotel has a good location - proximate to a large shopping mall, downtown Norfolk and the riverside locations such as Nauticus. The staff are great - helpful, courteous and efficient. The rooms themselves are also fine, though there are not any 'views' one can recommend... More 

Helpful?
Thank Peter J
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Hi Peter, Thank you for staying with us while in Norfolk. i do apologize about the valet, we have met with our staff to improve this process. I am glad you enjoyed the location, the room and the staff. We certainly hope you will stay with us while in Norfolk next time. More 

Virginia Beach, Virginia
2 reviews
5 of 5 stars Reviewed May 25, 2013

My relatives stayed here for my son's graduation from NSU. The convenience of being able to walk to the mall, close to the SCOPE and close to the interstate was great for them. Rooms and rates were excellent and everyone enjoyed themselves.

Helpful?
Thank sb501
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Good Morning, Congratulations on your sons graduation! We are honored that you chose the Courtyard to stay while in town. Hope to see you when you are back in Norfolk. More 

Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 21, 2013

Great, straightforward hotel for Business Travelers. Nothing posh but certainly very comfortable, clean, large rooms. Free WiFi - worked a treat in my room. Staff were very helpful. The Mall opposite is ideal with an easy walk to the harbor. Price seemed about right. Thank guys.

Helpful?
Thank nobbyneb
Tony_Parrow, General Manager at Courtyard Norfolk Downtown, responded to this review

Good Morning, Thank you for staying with us while in Norfolk. Happy to hear you enjoyed our newly renovated rooms. Our location is in the heart of downtown and accessible to many attractions. I am so glad our staff made your stay enjoyable! Hope to see you again when traveling to Norfolk. More 

Glen Allen, Virginia, United States
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 20, 2013

Stay one night. Have been staying with Marriott with business trips before retired. Always Like its cleanliness, comfort bed and friendly staff. This time is no differ. Definetly will stay with Marriott again.

Helpful?
Thank Marilyn R
Dawn A, Director of Sales at Courtyard Norfolk Downtown, responded to this review

Hi Marilyn, Thank you for the kind words. We take great pride in the Courtyard Downtown Norfolk. I hope we see you again in your travels to Norfolk. More 

Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 13, 2013

I would not return to this Marriott, though the staff was very nice. There was no help with luggage, and was not at all friendly to older people (the accommodations, not the people) . The sheets and towels were horrible;thin and scratchy. There was a coffee maker with one regular and one decaf packet, the coffee was dirt like at... More 

Helpful?
1 Thank dawn a
Tony_Parrow, Manager at Courtyard Norfolk Downtown, responded to this review

We are delighted that you enjoyed your stay at the Courtyard. Thank you for your positive comments. Our staff takes great pride in exceeding our guests expectations. We hope to see you again when you travel to Norfolk. More 

Washington, District of Columbia, United States
1 review
5 of 5 stars Reviewed May 13, 2013

It was a pleasure staying at the Courtyard, and we will definitely return if we’re ever in the area again. The entire staff was extremely pleasant and helpful, especially those working on Saturday evening when we checked in. The valet and the young lady at the front desk were very accommodating, and helped answer some of the questions we had... More 

Helpful?
Thank Stephanie F
Tony_Parrow, Manager at Courtyard Norfolk Downtown, responded to this review

We are delighted that you enjoyed your stay at the Courtyard. Thank you for your positive comments. Our staff takes great pride in exceeding our guests expectations. We hope to see you again when you travel to Norfolk. More 

Level Contributor
116 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 11, 2013 via mobile

Everything was fantastic about our one night stay at this downtown Norfolk hotel property. The room was clean, the beds were comfy and the staff responsive. The only issue is the daily valet only option parking fee is the equivalent of being held up. I am sure there is a good reason for the charge being so high, but it... More 

Helpful?
Thank Philblack
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Thank you so much and so glad you enjoyed your stay. We're happy that our parking fees are still the least expensive in the downtown Norfolk market. Hope to see you soon in your travels! More 

Virginia Beach, Virginia
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 8, 2013

From check-in to check-out, I had a superb experience at this property in Downtown Norfolk. I was on a trip to Norfolk, Virginia for liesurely activities. The location of this hotel was in the heart of Downtown. Restaurants and shopping were in short walking distance. I was impressed with the speedy check-in process and the eagerness of the staff to... More 

Helpful?
Thank Yasmin W
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Thank you so much for your positive feedback! Hope to see you again soon! More 

Miami, Florida
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 7, 2013

This hotel was easy to find and check in was a breeze. The mall and tons of restaurants were a couple of blocks away. I use the Courtyard brand a lot for business and am rarely disappointed. The rooms are always clean and comfortable.

Helpful?
Thank Parkedcars
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Thank you for your comments! So glad you had a good time in downtown Norfolk. Hope to see you again soon! More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Courtyard Norfolk Downtown has the friendly and efficient service you have come to expect from Courtyard by Marriott. Located in the heart of downtown Norfolk you will be able to walk a few blocks in any direction and experience the finest shopping, shopping and entertainment in the Norfolk area. ... more   less 

Additional Information about Courtyard Norfolk Downtown

Address: 520 E Plume St, Norfolk, VA 23510-2308
Location: United States > Virginia > Norfolk
Price Range: $103 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Norfolk Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard Norfolk Downtown Hotel Norfolk
Norfolk Courtyard
Norfolk Marriott
Hotel Style:
#10 Business Hotel in Norfolk
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