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Courtyard Norfolk Downtown

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Courtyard Norfolk Downtown
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324 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Des Moines, Iowa
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Where do I start? I stayed at this hotel for a week while attending a convention. I think it'd be best if I just cut to the chase and recognize all the fine folks who contributed to making my stay so enjoyable. (I hope I've kept the job titles and names straight. If not, well the name is what's important.)... More 

Helpful?
Thank Steven H
Rob M, General Manager at Courtyard Norfolk Downtown, responded to this review

Dear Steven H, Thank-you for taking the time to review the Courtyard Marriott Downtown Norfolk on Trip Advisor. We are blown away by your review and your thoughtfulness to remember so many of our staff members by name. We can't wait to share your review with our entire staff. Thank-you so much for staying with us and we hope that... More 

Lake Lure, United States
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

A very comfortable hotel in a great downtown location. Rooms are large and excellent for work or family stays. Staff are friendly and attentive which made up for the small issues that came up during the stay, which were corrected timely. Worth a repeat visit.

Helpful?
Thank Rex G
Rob M, General Manager at Courtyard Norfolk Downtown, responded to this review

Dear Rex G, Thank-you so much for taking the time to review the Courtyard Marriott Downtown Norfolk on Trip Advisor. We really appreciate the kind words about our hotel and staff. We are sorry to hear you had a couple minor inconveniences but we are glad that they were corrected immediately. We look forward to seeing you the next time... More 

Toronto, Canada
Level Contributor
123 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Courtyard Norfolk Downtown hotel for a couple of days in late July 2016. We were just passing through Norfolk en route from Colonial Williamsburg. Our room on the second floor did not have much of a view but then we didn't spend a lot of time there anyway. Our room was clean and... More 

Helpful?
Thank Constantine-TA
Rob M, General Manager at Courtyard Norfolk Downtown, responded to this review

Dear Constantine-TA, Thank-you so much for taking the time to review the Courtyard Marriott Downtown Norfolk on Trip Advisor. I'm glad that you enjoyed your visit and the amenities. Our location is ideal if you want to be within walking distance to many restaurants and shopping. We hope that the next time you visit you can stay a little longer.... More 

Stuttgart, Germany
Level Contributor
97 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in was easy and fast after they found my Bookings.com booking (some confusion with both my first and middle names being combined.) I had a room on the 8th floor on an 8 story building. If you need white noise to sleep, then I recommend room 814. If you need quite, then don't get that room. Also, though the... More 

Helpful?
Thank gatoreed
Rob M, General Manager at Courtyard Norfolk Downtown, responded to this review

Dear Gatoreed, Thank-you for taking the time to review our hotel. I apologize that your room did not get as cool as you would have liked it. We will certainly have our engineering staff check that room to make sure the AC is working properly. We were recently renovated so all the equipment in our exercise room is brand new.... More 

Winchester, Virginia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Wonderful friendly staff. Everyone was very helpful at the hotel. Rooms were very clean and spacious. The lobby was modern and very inviting to hangout in while waiting for the rest of our party. Easy walking distance to mall and restaurants. Only negative was the air wasn't really working in our room. I would definitely stay there again if I... More 

Helpful?
Thank Charlie2lucky
Rob M, General Manager at Courtyard Norfolk Downtown, responded to this review

Dear Charlie2lucky, Thank-you so much for reviewing the Courtyard Marriott Downtown Norfolk on Trip Advisor. We are glad that you enjoyed your stay and our location. I'm sorry that the air was not working properly in your room. I hope that you reported it so that we could correct it. Thank-you again for staying with us and we look forward... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed 4 weeks ago

Courtyard gave me a excellent service. Beds were comfortable, staff was wonderful and Starbucks was a plus. Great location for shopping and dining. The mall and other shops are within walking distance. I was staying by myself and felt very secure. Staff always were helpful and always bought a smile to greet you. Beautiful views of the city.

Helpful?
Thank cl w
Rob M, General Manager at Courtyard Norfolk Downtown, responded to this review

Dear cl w, Thank-you so much for sharing your experience at the Courtyard Marriott Downtown Norfolk on Trip Advisor. We try very hard to have great service on every level and I am glad to hear everyone was smiling. Our location is great as there are so many shops and restaurants within a short walk. Thank-you again for your review... More 

kfar yona
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 21, 2016

i stayed at that hotel for 2 nights. the rooms are clean and spacious. the staff is friendly and helpful. the location is great - it's very close to the mall, to a lot of restaurants and coffee shops - just a short stroll

Helpful?
Thank ohad m
Rob M, Front Office Manager at Courtyard Norfolk Downtown, responded to this review

Dear Ohad m, Thank-you for taking the time to review the Courtyard Marriott Downtown Norfolk on Trip Advisor. We are glad that you enjoyed your trip and our location is ideal as it is within walking distance to so many shops, restaurants and the waterfront. Thank-you for staying with us and we look forward to seeing you the next time... More 

Foley, Alabama
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 18, 2016

Uncomfortable beds and mandatory valet parking. They even went to a garage and brought a girls car to the hotel because they said if you have a car, you have to use their valet. She had already parked and walked in. Beds were hard as a rock. Join Marriott rewards if you want free wifi. Otherwise it costs.

Helpful?
Thank dc20142014
Rob M, General Manager at Courtyard Norfolk Downtown, responded to this review

Dear dc20142014, Thank-you for taking the time to review our hotel on Trip Advisor. Our beds are all brand new as of April 2016. Beds are very personally to each guest as some prefer something more soft and other's prefer something a little more stiff. We do charge for parking as all downtown Norfolk hotels do and we park all... More 

Richmond, Virginia
Level Contributor
891 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 523 helpful votes
4 of 5 stars Reviewed July 1, 2016

The location of this Marriot was really good, the staff were super friendly and the room was lovely, a nice size complete with a sitting area with a nice loveseat. We had a corner room so we had two windows, which was very nice. Would definitely stay there again. There was a fee for parking and valet was the only... More 

Helpful?
Thank Bornabrit
Rob M, General Manager at Courtyard Norfolk Downtown, responded to this review

Dear Bornabrit, Thank-you so much for taking the time to review the Courtyard Marriott Downtown on Trip Advisor. We are glad that you enjoyed your stay and appreciate the kind words about the staff. We do valet all cars due to how narrow the parking garage is. There are other lots located just down the street however they charge for... More 

Annapolis, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 27, 2016

This staff was so friendly and helpful! The room was really nice and very convenient to everything that we wanted to do. Would definitely recommend this hotel to anyone travelling to Norfolk- VABeach. It is definitely cheaper than the strip, but close enough to drive down there.

Helpful?
Thank Margs1616
Rob M, General Manager at Courtyard Norfolk Downtown, responded to this review

Dear Margs1616, Thank-you so much for taking the time to review the Courtyard Marriott Downtown Norfolk on Trip Advisor. We really appreciate your kind words about our staff. We have a great location with so many shops and restaurants within walking distance in downtown Norfolk. We are very close to 264 so it makes easy access to interstate 64 or... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Courtyard Norfolk Downtown has the friendly and efficient service you have come to expect from Courtyard by Marriott. Located in the heart of downtown Norfolk you will be able to walk a few blocks in any direction and experience the finest shopping, shopping and entertainment in the Norfolk area. ... more   less 

Additional Information about Courtyard Norfolk Downtown

Address: 520 E Plume St, Norfolk, VA 23510-2308
Location: United States > Virginia > Norfolk
Price Range: $103 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Norfolk Downtown 3*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Odigeo, Hotwire, Expedia, Marriott, Orbitz, Travelocity and Hotels.com so you can book your Courtyard Norfolk Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Norfolk Downtown Hotel Norfolk
Norfolk Courtyard
Norfolk Marriott
Hotel Style:
#10 Business Hotel in Norfolk
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