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Quality Suites at Lake Wright

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Traveler (68)
Room & Suite (39)
Pool & Beach (5)
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Overview
  • Excellent24%
  • Very good29%
  • Average20%
  • Poor12%
  • Terrible15%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
2 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (198)
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31 - 35 of 193 reviews
Reviewed August 29, 2016

First Stay here driving down from the Philadelphia area. I travel for work This is an old beat hotel. Check In was disorganized. The kid seemed like it was his first day. Maybe it was, but should have had someone helping him. There was no...More

Thank Greg J
Response from Randy C, General Manager at Quality Suites at Lake WrightResponded August 31, 2016

Thank you for your comments, we apologize that your stay was not so pleasant. No excuses, we could have done better. Your feed back will help us in improving our service. As a footnote, the hotel is schedule for a renovation over the winter months...More

Reviewed August 12, 2016

The room was clean and spacious and we got a great rate. We never were able to connect to wifi dispite many calls to the front desk. Shortly after we checked in, a maintenance man just walked right into our room without knocking. Turns out...More

Thank rach0284
Response from Randy C, General Manager at Quality Suites at Lake WrightResponded August 24, 2016

Thank for your comments, your feedback helps us do our job better. I apolgize for any incovenience you experienced especially the internet. Our vendor has been working on the issue as it is doing greta then loosing strength. Our staff are trained to knock before...More

Reviewed August 9, 2016

Checkin was disorganized. The room was rundown, peeling walls, hole in the ceiling, stained bedskirt, overall dingy, dark, and felt dirty. The very noisy air conditioner woke us up all night. The bathroom was gross and the fan did not work. Phones out the whole...More

Thank tlb333
Response from Randy C, General Manager at Quality Suites at Lake WrightResponded August 12, 2016

Thank you for your comments, this past weekend was not our best. While our hotel is aging we can usually serve our guest well. This weekend got away from us. we were over crowded and could never catch up to the demand. We apolgize to...More

Reviewed August 7, 2016 via mobile

Stayed here Thursday and checked out today. Stayed here many times in the last 25 years. Rundown, the floor next to AC Was soaked with water when we checked in. Tried to see s manager at all times of day and night. Wallpaper peeling everywhere!...More

Thank CMLFerry
Response from Randy C, General Manager at Quality Suites at Lake WrightResponded August 8, 2016

Thank you for your comments we appreciate to feedback. I really do not understand why the A/C in your rooms could not have been replaced. The older units do get over worked when it is 90 degrees plus and that causes them to leak. However,...More

Reviewed August 6, 2016 via mobile

I pay $250 for 2 nights and I get no wifi ("too many people in the hotel), dirty windows ( which is kind of good when you consider the view of the dumpsters), wall paper peeling in the bathroom ( which is ok since there...More

Thank Mike M
Response from Randy C, General Manager at Quality Suites at Lake WrightResponded August 8, 2016

Thank you your comments we appreciate your feedback. We also apolgize for negative experience you had. We are working to improve our hotel and perhaps you will give another opportunnity to serve you in the future.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
$83 - $193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$83 - $193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (68)
Room & Suite (39)
Pool & Beach (5)
Dining (1)
Questions & Answers
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sierrascrapper
August 20, 2017|
AnswerShow all 2 answers
Response from Jonathan B | Property representative |
The pool is open 10a to 10p daily.
1
Vote
A3425NJkennethb
May 12, 2017|
AnswerShow all 3 answers
Response from Lisa G | Reviewed this property |
We did not bring a pet and they put us next to people who did. We can clearly hear the dog next door when it barks. Our other family members two rooms down could hear it, too. If they have a pet-free zone they did not offer... More
1
Vote
mscott292
April 30, 2017|
Answer
Response from Linda M | Reviewed this property |
We like to go to Uptown Buffet in Norfolk and Captain George's on Laskin Road in Virginia Beach.
0
Votes
Room Tips
"When booking, do not go through the main Quality Suites site, go directly to this facility's site - you..."
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"The front desk is happy to give guidance on quiet areas within the hotel when checking in."
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"This is the only time we had this type of complaint."
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"Higher floors have nice view of the lake"
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