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Holiday Inn Norfolk Airport

#13 of 37 Hotels in Norfolk
Certificate of Excellence
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Holiday Inn Norfolk Airport
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177 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Very nice Hotel, clean, with very nice people. I was looking for Hotels close to the beach but I couldn't find any cheaper than $229 per night. Then I decided to look the hidden ones on Expedia and I found this one and I just paid $109+taxes and save my trip.

Helpful?
Thank Hugo Marcelo C
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. April M More 

Cambridge, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is tired and needs some TLC, but the staff are very friendly!!! We had a reunion there and they were very accommodating. The hotel is just old and not in the best shape. Fitness center had three machines and one didn't work. Spa was closed. Pool area was very slick when wet, so very dangerous.

Helpful?
Thank marigibb
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Mechanicsville, Virginia
1 review
4 of 5 stars Reviewed 2 weeks ago

We were in room 339 and the room was pretty nice. Just visiting the beach for the weekend and having a nice family vacation. The staff was very friendly and everything was very pleasant until the morning came. We went down to the Fountainside Restaurant (I believe that's the name) inside of the hotel for the breakfast buffet. The buffet... More 

Helpful?
Thank ABNINF
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Tallahassee, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband & I found ourselves stranded in Norfolk on the evening of July 16th. We were returning from Athens, Greece and were supposed to have a flight to Charlotte that was rerouted to Norfolk. By the time we found out that we were in Norfolk for the night, it was 8:00PM and we had been traveling for 24 hours.... More 

Helpful?
Thank llstannard
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, April M General Manger More 

Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice place, friendly staff. Our family booked a block of rooms for a family reunion. The hotel was nice and very clean. The beds were quite comfortable. Although check in wasn't until 4pm, (an industry wide rip off these days). We arrived about noon, the front desk staff didn't have any rooms available but told us they should be able... More 

Helpful?
Thank Dmwj
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, April M General Manager More 

Venice
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

They cancelled our reservation when we didn't check in by 6 p.m.—check-in is at 4 p.m. No phone call, no email, just voicemails from family rooming with us asking why they couldn't check in. The staff was extremely unhelpful and unsympathetic, only offering that they had given our room away and that they were sold out. Their poor, laughable system... More 

Helpful?
Thank LadyLloyd
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that we did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

While staying in Norfolk to assist my Navy son during and after knee surgery, the staff at this Holiday Inn were phenomenal. Everyone from the Front Desk staff, restaurant personnel, shuttle drivers, and maid services were more than accommodating and genuinely concerned for my son and his recovery time. I travel a lot for business, so facilities are all basically... More 

Helpful?
Thank rmcblaze
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Princeton, New Jersey
Level Contributor
171 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed July 24, 2016

A few things I look for even in short stays. AC worked great in room wand was quiet. Front desk staff very friendly. Didn't use restaurant. Did use fitness room - it was a failure - the elliptical didn't work, couldn't get TV to work, water was empty and there were no towels. Plus - the corner was a dumping... More 

Helpful?
1 Thank NERoadWarrior53
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Level Contributor
3 reviews
1 of 5 stars Reviewed July 21, 2016 via mobile

I was sent to VA on military contracting business and was booked into this hotel by a company. When we arrived around 10 pm after an 11 hour drive the hotel told us the reservation was canceled because the companies credit card was declined?? and they were now sold out. It turned out the hotel had emailed the company, received... More 

Helpful?
Thank Cody K
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. More 

1 review
5 of 5 stars Reviewed July 12, 2016 via mobile

As soon as I came in last night the manager (Bruce) straightened out the fact that the website gave us 4 different reservations instead of one. Then we went to the restaurant and Shawn did a great job taking care of us and the food was great. This morning we got a late start, when we made it to the... More 

Helpful?
Thank Ted G
Questions? Get answers from hotel staff and past guests. Ask a question

18 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour. The Holiday Inn Select Norfolk Airport, Virginia is easily located only two miles from Norfolk International Airport and central to every city in Hampton Roads including Norfolk, Virginia Beach, Suffolk, Hampton, Norfolk Downtown. The prime location is near several office and industrial parks, including Lake Wright Executive Park, Norfolk Commerce Park and Norfolk Industrial Park. Local companies include: Boeing Norfolk, Northrup Grumman, Booz Allen Hamilton, CMA CGM, HDR Engineering, USAA, Zim Shipping and Nextel. Nearby government facilities comprise of Little Creek Amphibious Base, NAS Oceana, Fort Story Naval Station and the Norfolk Naval Station and Shipyard. Other local attractions within close proximity of the hotel are Nauticus, Norfolk Cruise Port, MacArthur Center, Norfolk Botanical Gardens and Virginia Wesleyan College. The hotel feature s 5,000 square feet of flexible meeting space and banquet accommodations for up to 400 people. ... more   less 

Additional Information about Holiday Inn Norfolk Airport

Address: 1570 N Military Hwy, Norfolk, VA 23502-1813 (Formerly Holiday Inn Select)
Location: United States > Virginia > Norfolk
Price Range: $132 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norfolk Airport 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Holiday Inn Norfolk Airport Hotel Norfolk
Norfolk Holiday Inn
Hotel Style:
#9 Business Hotel in Norfolk
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