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Holiday Inn Express Hotel & Suites Norfolk International Airport

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Holiday Inn Express Hotel & Suites Norfolk International Airport
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239 Reviews from our TripAdvisor Community

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Showing 235: English reviews
1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

Went to visit my daughter who is in the military. My first impression of the hotel was horrid when I got a call that my credit card didn't go through and when I questioned it the receptionist got nasty with me telling me I was the only Stephanie Chavez registered. She scheduled the airport shuttle for me and said we... More 

Helpful?
Thank leeanna c
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello, Thank you for sharing your experience with us. I'm sorry about the issue with the payment through Expedia but am glad it was easily resolved. I'm glad you enjoyed the rest of your stay and were able to enjoy your time with your daughter. I was glad to learn about her being one of the first people to work... More 

Martinsville, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

I stay in this hotel whenever I'm visiting family and usually stay on Reward points. It is in an excellent location, the suites are clean and spacious and their customer service is outstanding. The bedroom has a door that can be closed from the sitting area of the suite and both rooms have TV's. Breakfast offers several choices and those... More 

Helpful?
Thank weddingbeach
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello! Thank you for continuing to redeem your hard earned IHG Rewards Points when you visit Norfolk, VA. I appreciate the compliment and thank you for taking the time to post a review. Sincerely, Phillip Modisett General Manager More 

Lynchburg, Virginia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I called on my way in to just make sure things were ready for our arrival. The front desk was very nice, and upon arrival made us feel very comfortable. Asked for a room away from ice machines and elevators and they made sure that we were taken care of. Even though the hotel was quite full, the service was... More 

Helpful?
Thank Dwayne S
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Thank you for taking the time to share you experience with our dedicated and excellent staff. Sincerely, Phillip Modisett General Manager More 

Louisville, Kentucky
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 19, 2016

This hotel is conveniently located to most Tidewater business and was centrally located for my recent business trip to the area. The room was clean and the property was relatively quiet. Mostly military guests. I don't think I saw any children during my stay, so it was a very quiet location. The breakfast was typical of HIX...powdered eggs and other... More 

Helpful?
Thank Tom A
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello, I am glad you enjoyed your stay and appreciate your feedback about our clean and quiet hotel. With regards to the credit card procedures this location obtains an authorization form issuing bank three days prior to arrival. This preauthorization is equivalent to the first night's room and tax. At arrival we obtain bank approval for the rest of the... More 

Harrisburg, Pennsylvania
1 review
4 of 5 stars Reviewed August 16, 2016 via mobile

I was really tired when I got to the hotel from 8 hour drive. I was impressed with the desk agent when I got there. I was greeted with warm welcome and a smile from jummer and kev. It was a smooth check-in and check-out. The room was really spacious and clean. The breakfast was nice and the Cinnamon roll... More 

Helpful?
Thank holtaire
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello, Thank you so very much for the review and compliments to the staff. I'll make sure that everyone on the team knows about your compliments and am looking forward to seeing you again when you come to visit your grandma. Regards, Phillip Modisett General Manager More 

Norfolk, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2016

I love staying at this hotel the staff is on point and the quality of service is outstanding and they have no problem assisting you in anyway shape or form to make sure your stay is a memorable and lasting impression upon you and the family. the breakfast is definetly always ready and on POINT

Helpful?
Thank outter1
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello, Thank you for recognizing the excellent customer service and on point breakfast delivered by the team here. I am fortunate to have a team of hard working and dedicated people to take care of you and other guests. On behalf of the team, we all looking forward to hosting you again very soon. Regards, Phillip Modisett General Manager More 

San Francisco
Level Contributor
995 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
4 of 5 stars Reviewed June 19, 2016

In the area on military or government, STAY HERE. Room was a large, two-room suite with a king bed and two flat-screen TVs. Location is central for restaurants, shopping.Walking distance to allot. Nice indoor pool and hot tub. Friendly, helpful staff. Washers and driers on site for fee. Convenient parking. Adequate (but not ultra-fast) free WiFi. Walk to the nearby... More 

Helpful?
Thank 7268
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Thank you so much for this recommendation for your colleagues in the military or government to stay here when travelling to Norfolk, VA. I hope to see you soon! Regards, Phillip Modisett General Manager More 

Cleveland, Ohio
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 17, 2016

Stayed here after a late arriving flight. Desk clerk was friendly and helpful at 2 a.m. Rooms are *very* basic and bathroom/shower/tub were below what I would expect for the price. Hotel seemed safe, reasonably clean, and staff was competent and welcoming.

Helpful?
Thank LevaviOculos
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

Hello! I'm glad you enjoyed our friendly overnight staff. Are there any specifics that we could do to take your experience to 5 stars? Please e-mail me at orfex@hmphotels.com. Sincerely, Phillip Modisett General Manager More 

San Francisco, California
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed June 15, 2016

I was so pleased with the hotel ; So many airport hotels are such dives, but not here..... The staff was uniformly helpful and friendly from start to finish. The bill was presented under the door, which was greatly appreciated with an early start the next morning. The room was clean and had good linens and amenities. My traveling companion... More 

Helpful?
Thank susans_adventures
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

I appreciate you taking the time to mention our helpful staff, careful shuttle drivers, and complimentary breakfast. Regards, Phillip Modisett General Manager More 

Erie
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 6, 2016

My family and I recently stayed at the Holiday Inn Express in Norfolk, VA and it was a wonderful experience! We were there for both a family vacation and also a National Wrestling Tournament in Virginia Beach, VA. The staff at this hotel were very pleasant and helpful.

Helpful?
Thank kristy31Erie
HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International Airport, responded to this review

I'm so glad to know that you enjoyed this hotel and enjoyed the helpful team members. Your feedback is very appreciated. Sincerely, Phillip Modisett General Manager More 

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Near Holiday Inn Express Hotel & Suites Norfolk International Airport

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Norfolk hotel near Norfolk International Airport offers a free airport shuttle! We are three miles from Norfolk International Airport. Centrally located in Hampton Roads with easy access to Norfolk, Virginia Beach, Suffolk, Hampton, Chesapeake, Newport News, Williamsburg. Whether you are coming to Norfolk on vacation or to meet with business prospects, The Holiday Inn Express & Suites Norfolk Airport offers brand new accommodations to give you the best possible stay. A convenient commute for the business traveler, Holiday Inn Express & Suites Norfolk Airport offers easy access to many local businesses: Norfolk Industrial Park, Lake Wright Executive Center, CHKD, Virginia Wesleyan, Norfolk State University, Old Dominion University, NAB Little Creek, NAS Oceana, Fort Story Naval Station, Naval Station Norfolk. Leisure travelers can enjoy a hotel that embodies the spirit of Norfolk and the mermaid legend. Atargatis welcomes you to the city of art, entertainment, culture, and natural beauty! Favorites include: Nauticus, Virginia Beach Ocean Front, MacArthur Center, Norfolk Botanical Gardens, Norfolk Zoo, Chrysler Museum, Scope, The Norva, Verizon Amphitheater, Battle Ship Wisconsin, Norfolk Cruise Port. Then journey to Historic Williamsburg, Busch Gardens, Water Country USA. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Norfolk International Airport

Address: 1157 N Military Hwy, Norfolk, VA 23502-2434
Location: United States > Virginia > Norfolk
Price Range: $114 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Norfolk International Airport 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Priceline, Odigeo, Travelocity, IHG and Hotwire so you can book your Holiday Inn Express Hotel & Suites Norfolk International Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Norfolk International Airport
Hotel Style:
#2 Romantic Hotel in Norfolk
#4 Business Hotel in Norfolk
#6 Family Hotel in Norfolk
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