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Candlewood Suites Norfolk Airport

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Candlewood Suites Norfolk Airport
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101 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Norfolk Airport
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Showing 101: English reviews
Virginia Beach, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 3, 2015

My stay here was very comfortable, definitely was what I expected from this particular brand and it did not disappoint. Service was quick, convenient and friendly and if you are ever in the Norfolk/Virginia Beach area, consider staying here. Its close to many eateries and the nightly price cannot be beat.

1 Thank William J
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 22, 2014

the rooms were not adequate for our needs. They were dirty. There was body hair all over the heater. There were only two towels in the room and no extra pillow or blanket, etc. we forfeited the money we spent on TWO rooms and went to another hotel for the rest of our stay. When we checked out no one... More 

1 Thank Karen P
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear Karen P, Thank you for taking the time to review our Candlewood Suites Norfolk Airport, VA. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain... More 

Norfolk, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 19, 2014

I was at the Candlewood norfolk airport stepped off the elevator heard some streaming walked around the corner to see too employees "calling each other names and using profanity while too people holding them apart so they wouldn't fight the guest I was with said go get your manager and the employee said these are our managers I was out... More 

1 Thank Margaret C
Elsie C, General Manager at Candlewood Suites Norfolk Airport, responded to this review

Thank you for contacting us and informing us about what you experienced. I appreciate you taking the time to inform us about this. It is our goal to provide superior service and behavior like that is not superior service. The feedback we receive from our valued guests, like you, enable us to properly handle situation differently. And it enables us... More 

Fredericksburg, Virginia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 29, 2014

I was in town for an event and stayed here one night. The room was very comfortable and clean. There was a full size refrigerator with ice maker and a small kitchenette. The front desk staff were very nice and there was free coffee and a laundry. I will stay here again when I return to this area.

1 Thank Catalanva
1 review
5 of 5 stars Reviewed October 21, 2014 via mobile

I booked the room last minute to attend an event in Area. The staff was amazing and accommodating. They also allowed for a late check out! The perks with reward card gave us free stuff while there. Will be staying again since room was amazing! Great job

Thank Nicole T
Marlton, New Jersey
Level Contributor
101 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed September 2, 2014

We needed a place to sleep, park our car, and fly for our vacation in August. Candlewood Suites fit the bill perfectly. Great customer service, super clean room, car was safe and sound, no charge for parking there during the trip, shuttle was available very early in the morning for our departure and showed up very quickly when we arrived... More 

1 Thank divakern
Chesterfield, United States
2 reviews
5 of 5 stars Reviewed August 27, 2014

I stayed there at the last minute because I commute from Ettrick, VA to NSU. I didn't want to ride back at down 460 after I get out of class at 9pm at night. I booked the hotel that morning five minutes before my first class. I got out of class at 11 and went to the hotel. They were... More 

Thank Jarita W
Chesapeake, Virginia
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed August 18, 2014

My only positive comments would be the front desk staff & location. Request a room far away from the staff supply & laundry area. It is a meeting & hang out every morning. You can hear the staff socializing. Whenever my room was cleaned by housekeeping, they never left spare toilet tissue, paper towel roll, or dish detergent. My microwave... More 

Thank Shanee757
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear Shanee757, First of all, thank you very much for your recent stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am so sorry to see you did not enjoy your overall experience with us. Your feedback is of great importance to... More 

1 review
5 of 5 stars Reviewed August 5, 2014 via mobile

My parents and I stayed here this past weekend and we really enjoyed our stay. It was a queen suite (although the bed was a little small for a queen) and it was lovely. The kitchen was perfect, but in our room only one of the two stovetops was working properly. 3 different pots, plates, bowls, cups, utensils, a toaster,... More 

Thank Gerardine V
Atlanta, Georgia
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed August 4, 2014

I don't understand the reviews of this place. It is just creepy. The people are very nice, but the room was not good. They spray some kind of air freshener in the rooms after they "clean" them and the effect is just the opposite of clean. The smell is just awful. In my mind, clean is clean and it does... More 

Thank Benspapa1
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear Benspapa1, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the friendliness of our staff. We would like to apologize for the experience you had with your room and any inconvenience the situation may have caused you. We take our guest comments very seriously and always strive to provide comfortable... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question


  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Hotel Norfolk Airport (ORF) - Hampton Roads, VA. The Candlewood Suites Norfolk - Airport is a member of the IHG family brands of hotels including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express and Staybridge Suites Hotels. The Candlewood Suites is the perfect hotel for the long term government travelers, project teams, training, relocation, temporary & corporate housing needs. The Candlewood Suites - Norfolk Airport Hotel is centrally located 2 miles from the Norfolk (ORF) Airport on Military Highway between I-64 & I 264; minutes from VA Beach, Chesapeake, Suffolk, Portsmouth. Our hotel is close to Northrop Grumman, Lockheed Martin, USAA, Portfolio Recovery, Keane Inc., General Dynamics, Naval Station Norfolk, Naval Amphibious Base Little Creek, Naval Air Station Oceana & Norfolk Naval Shipyard. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to meet your extended stay or short term hotel needs. Our pet friendly hotel (fee applies) offers studio and one bedroom suites featuring fully-equipped kitchens, spacious living & work areas, Flat screen TVs with DVD players, free wired & wireless Internet. Other features include 24-hour business center, free laundry facilities, fitness center, courtyard with grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Norfolk Airport

Address: 5600 Lowery Rd, Norfolk, VA 23502-2233
Location: United States > Virginia > Norfolk
Price Range: $91 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Norfolk Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Candlewood Suites Norfolk Airport Hotel Norfolk
Hotel Style:
#12 Business Hotel in Norfolk
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