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All reviews the club lounge self park valet park elizabeth river restaurant staff uss wisconsin free internet late check beds were very comfortable downtown area macarthur mall virginia beach fitness center waterfront nauticus ships navy
Well appointed room with King Sized bed. It was well maintained and very clean. The Restaurant was excellent with a great menu. All staff we contacted were helpful, friendly and eager to make our stay enjoyable.More
Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 2 days ago
It was an honor to be allowed to host the U.S.S. Ernest G. Small reunion, and we are delighted to know that our comfortable accommodations, delicious food and exceptional service surpassed your expectations. Thank you for your warm review and excellent rating, and thank you...More
I was looking for hotels in the Norfolk, VA area to have my annual women’s retreat. After researching a few hotels in the area I was thoroughly impressed with what the Sheraton had to offer both in location and service. The hotel was easy to...More
3 Thank Erica B
Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 3 weeks ago
Erica, what a pleasure to hear that your recent event at the Sheraton Norfolk Waterside Hotel surpassed your expectations. Our staff is passionate about providing exceptional service and both Shelton and Rhoda will be delighted to hear that you appreciated their efforts. We will all...More
I'm a Marriott man but had to stay at this property. Love the location on the waterfront near downtown. Couple of nice restaurants in the immediate area, downtown area is well lit and safe. Check in was unsatisfactory, only one person at the desk at...More
Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 5 days ago
Ernesto, we’re delighted that you enjoyed your stay with us at the Sheraton Norfolk Waterside Hotel Because we are the only Norfolk hotel located on the waterfront, our stunning views can’t be beat! Our tech upgrades are designed to offer you unparalleled convenience, and we...More
This review has to consider that we stayed just as Hurricane Florence was expected. We had been staying in Washington DC and throughout the week the news networks had been full of alarming news concerning the arrival of Hurricane Florence.
As we travelled south via...More
Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 6 days ago
It’s wonderful to know that we were able to provide you with a safe place to ride out the hurricane, and that, despite the necessary limitations, you were able to enjoy a relaxing, pleasurable anniversary getaway. We hope to welcome you back again soon to...More
We started a night for an event in town. The hotel is very nice but a tad stingy; no complementary coffee. I suppose every dollar is needed. They did have a bar/restaurant but we didn't have a chance to try it out.
The room was...More
Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 1 week ago
Thank you for taking the time to share your comments and wonderful rating of the Sheraton Norfolk Waterside Hotel. It’s terrific to know that the helpful staff and stunning views exceeded your expectations. We appreciate your thoughts and will discuss them internally, and we hope...More
Sheraton Norfolk Waterside Hotel is Norfolk, Viorginia's only waterfront hotel. We offer an ideal setting near Virginia Symphony, Chrystler Museum, and Nauticus. We have 16 meeting rooms, totaling 35,000 sq …Moreft of event space, some of which have gorgeous harborside views. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
They were supposed to be done with the renovation by this summer. I haven't been back since the early part of the year. The Waterside mall that's attached to the hotel was due to open around the same time.
The way the renovated the first sections if rooms they basically cut the hotel spew hat in half so they have several floors of renovated rooms for all categories including the 10th floor concierge lounge.