We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Norfolk Waterside Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Norfolk Waterside Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

751 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 738: English reviews
Oakdale, Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

First time in Norfolk for a convention. The Sheraton is older and not what we expected for this convention but the location wasn't bad. We walked to restaurants and museums that were within walking distance which was a plus. Then we found the water taxi right outside our hotel and rode across the bay to some great restaurants.

Helpful?
Thank Donna M
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

It's wonderful to learn that our downtown location, close to shops and restaurants was a highlight of your stay. We do, however, wish that we impressed you at every turn. Thank you for the feedback. It's our hope that you'll think of us again the next time you are visiting Norfolk. More 

Durham, North Carolina
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Me and my fiance at the time booked our room and overnight guests rooms for our wedding on the Spirit of Norfolk last year. We had a suite and it was great! Hotel was very clean and staff was excellent and it was within walking distance to the Spirit of Norfolk!

Helpful?
Thank Stella P
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

Congratulations on your recent nuptials! Thank you for choosing the Sheraton Norfolk Waterside Hotel for your wedding stay. We're thrilled to have provided you with a memorable experience. We hope you'll plan a return visit to the Sheraton Norfolk Waterside Hotel; we'd love to welcome you back! More 

Northville, Michigan
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at the Sheraton for 3 nights as they were the host facility of the 101st Airborne Division Association annual reunion. The room was satisfactory and clean. The service was better than average and the care given to the comfort of the reunion attendees was first rate. Many of the hotel employees wore 101st Airborne hats and were very... More 

Helpful?
Thank DAN C
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

It was a pleasure having you here are the Sheraton Norfolk Waterside Hotel. Thank you for acknowledging our attentive staff, they will be flattered that their efforts were recognized. We hope to have the privilege of welcoming you back again for another pleasant visit. More 

Washington DC
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at the Sheraton while in town for a baseball tournament. While the hotel is on the waterfront, it's in a deserted part of town, where shops and restaurants in waterside complex are all closed, boarded up, maybe being renovated to reopen. A few blocks away and within short, easy walk, the city is more vibrant with good restaurants... More 

Helpful?
Thank Famn_damily
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

We value the feedback we receive from our guests, and we appreciate you taking the time to share yours. While it seems your visit to Norfolk was enjoyable, we do wish that we had impressed you at every turn. We know how important a good night's rest is, and we apologize that the outside noise disturbed your evening. We hope... More 

Washington DC, District of Columbia
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

The staff of this hotel is the most professional, friendliest and most accommodating staff of any hotel I have ever stayed at. They remembered my name during my stay and the kitchen staff at City Dock was so helpful with our dietary requests. The hotel is older but its a good location in downtown Norfolk.

Helpful?
Thank ISK111
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

Thank you so much for your generous praise for our dedicated staff. Your kind remarks will make their day! It's our priority to provide the very best in customer service to ensure our guests have the most memorable stay. It was great having you here, and we'd love to welcome you back to the Sheraton Norfolk Waterside Hotel! More 

DURHAM,NC
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Was reading reviews about how rude the staff was well maybe they made some changes because no one was more welcoming and polite. Zach must be everyone's favorite. There was a big family at the desk he called me over and got me checked quickly .there was a lot going on with the 101st. 2/502 army veterans there.To say the... More 

Helpful?
Thank jackiebisback
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

It makes us so happy to learn that we helped to create a memorable experience for you. We cannot thank you enough for acknowledging our staff for their friendly and helpful service; we will certainly share your praises with everyone. We enjoyed seeing your photos, thank you for sharing. We look forward to welcoming you back to the Sheraton Norfolk... More 

Honolulu
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

So disappointed with this hotel because it is so dated. Example, its over 40 years old elevators are way overdue for overhaul. Moreover, hotel cleaners' inattention to details really made customers uncomfortable with room sanitation. Furthermore, its employees were not cheerful. They did not look happy at all. One positive thing about the hotel is its close proximity to the... More 

Helpful?
Thank HKP7
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

Guest satisfaction is always our number one priority; therefore, it's disheartening to learn that you were not completely satisfied with your visit. Your feedback is very important to us as it allows us the opportunity to improve upon the top notch experience we strive to deliver. We'd like you to know that a complete hotel renovation is underway. It's our... More 

Lebanon, New Hampshire
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located at the center of the city's harbor activities and businesses. Just a short walk away are three harbor cruises, the Nauticus Center, with the Battleship Wisconsin, and the MacArthur Memorial. Corporate headquarters for Dominion Resources and Norfolk Southern, with a small first floor museum, are only a couple blocks away, as are the stores at the... More 

Helpful?
Thank handrewn
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

It makes us happy to learn that our staff made such a positive impression. We will certainly share your warm remarks with everyone. Thank you for the feedback, we are excited to let you know that a complete renovation is underway. It was a pleasure having you as our guest, we hope you'll visit us again at the Sheraton Norfolk... More 

Randallstown, Maryland
Level Contributor
11 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Okay a little late on this 1 but U know th saying " Better late _____ fill N. Stayed here while attending the Norfolk Jazz Concert again check N 2 check was flawless service and hotel was a good bang 4 the buck. If U R ever in Norfolk nice Hotel to stay N. On the water which is always... More 

Helpful?
Thank Wiley E
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

We couldn't be happier to learn that you had a pleasant stay at the Sheraton Norfolk Waterside Hotel! Thank you for taking the time to share your comments. The next time you are visiting the area, we 'd love to welcome you back! More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Good hotel. Nice rooms. Employees were very nice and helpful. The hotel restaurant was very overpriced for the quality of their food. After our.1st visit we never returned again during our stay. Ordered a shrimp cocktail...was shocked when it was brought to our table with only 4 shrimp. Big rip off. Restaurant overrated but overall hotel was good.

Helpful?
Thank Elvira R
SheratonNorfolk, General Manager at Sheraton Norfolk Waterside Hotel, responded to this review

It was a pleasure to welcome you while in town for your reunion. We're pleased to hear our guest rooms were to your liking, and you appreciated our friendly staff. However, we regret that our on-site restaurant did not meet your expectations. Your feedback is important to us as it allows us the opportunity to improve. We hope we have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

194 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (184)
Viewed
Hotel & Grounds (21)
Viewed
Bathroom (24)
Viewed
Room/Suite (47)
Viewed
View from Room (27)
Viewed
Dining (6)
Viewed
Business Center/Function Rooms (14)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (4)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Room/Suite (2)
Viewed
Dining (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Norfolk
0.1 mi away
Norfolk Waterside Marriott
0.2 mi away
Courtyard Norfolk Downtown
0.7 mi away
Residence Inn Norfolk Downtown
Show Prices
Show Prices
Show Prices
0.8 mi away
Wyndham Garden Norfolk Downtown
5.7 mi away
SpringHill Suites Norfolk Virginia Beach
6.1 mi away
The Founders Inn and Spa
The Founders Inn and Spa
#11 of 111 in Virginia Beach
4.0 of 5 stars 984 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Norfolk Waterside Hotel is near Virginia Symphony, Chrystler Museum, and Nauticus. We have 16 meeting rooms, totaling 35,000 sq ft of event space, some of which have gorgeous harborside views ... more   less 

Additional Information about Sheraton Norfolk Waterside Hotel

Address: 777 Waterside Dr, Norfolk, VA 23510-2102
Location: United States > Virginia > Norfolk
Price Range: $149 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Norfolk Waterside Hotel 3.5*
Number of rooms: 468
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Travelocity, Odigeo, Hotels.com, Hotwire, Orbitz, Priceline and Expedia so you can book your Sheraton Norfolk Waterside Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Norfolk
Norfolk Sheraton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay