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    Sheraton Norfolk Waterside Hotel

    777 Waterside Dr, Norfolk, VA 23510-2102
    Hotel website
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    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $419
          Great Deal
          Traveler (223)
          Room & Suite (80)
          Dining (10)
          Norfolk Waterside Marriott
          883 reviews
          #9 of 37 hotels in Norfolk
           
          Courtyard Norfolk Downtown
          360 reviews
          #13 of 37 hotels in Norfolk
           
          Wyndham Garden Norfolk Downtown
          528 reviews
          #14 of 37 hotels in Norfolk
           
          Hilton Norfolk the Main
          119 reviews
          #5 of 37 hotels in Norfolk
           
          Overview
          • Excellent22%
          • Very good29%
          • Average24%
          • Poor13%
          • Terrible12%
          Travelers talk about
          “city dock” (21 reviews)
          “self park” (22 reviews)
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness center
          Concierge
          Pets Allowed
          Wheelchair access
          Business Center
          Dry Cleaning
          Self-Serve Laundry
          3.5 Star Hotel
          All hotel details
          Offers from Sheraton Norfolk Waterside Hotel
          Special Offer: Breakfast for 2 Included
          Hotel deals
          Norfolk Waterside Marriott
          883 reviews
          #9 of 37 hotels in Norfolk
           
          Courtyard Norfolk Downtown
          360 reviews
          #13 of 37 hotels in Norfolk
           
          Wyndham Garden Norfolk Downtown
          528 reviews
          #14 of 37 hotels in Norfolk
           
          Hilton Norfolk the Main
          119 reviews
          #5 of 37 hotels in Norfolk
           
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (820)
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          Time of year
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          1 - 5 of 805 reviews

          Reviewed 1 week ago via mobile

          Its and old hotel and you can tell it is. A positive is they are in the midst of remodeling, hopefully intona more modern look. The staff is friendly. Self parking is across the street in a comercial parking lot 2 minutes away. They offer...More

          Thank Anect-Rafi M
          Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 1 week ago

          While it seems there were many aspects of your stay that you enjoyed, we wish we could have impressed you at every turn. As you mentioned, our hotel is undergoing a complete renovation, and we are excited to provide new and modern accommodations to our...More

          Hotel's Favorite
          Reviewed May 11, 2017

          I recently, along with my wife and friends had to visit Norfolk on a medical emergency. The hotel staff, from the valet to the front desk personnel, to the housekeeping were AMAZING! A VERY WARM welcome and an accommodating spirit was evident. Kudos to the...More

          Thank whitegs
          Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded May 15, 2017

          What a joy it was to read that you found our staff's customer service to be amazing! Our team genuinely cares about providing the very best in customer care, and they will be happy to learn you appreciated their efforts. Thank you, we look forward...More

          Reviewed 1 week ago

          We knew that this hotel was being renovated, but that is not justification for poor service from arrival to departure. When we were checking in, we had to deal with a clueless young woman whose mind was apparently elsewhere. Our room had not been renovated...More

          Thank Hector R
          Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 1 week ago

          We strive to provide the utmost in care to each guest we welcome, and it's clear from your comments that we missed the mark on this occasion. Please accept our sincere apologies for the shortcomings during your stay. We hope you will give our property...More

          Reviewed 2 weeks ago via mobile

          I wished I would have read the reviews before booking. As a gold club member, I wasted SPG points for a place that did not have a club lounge, was under construction, and charged $13 to park. I should have driven the extra 30 mins...More

          2  Thank Joshua C
          Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 1 week ago

          We are sorry to hear that you were unaware of our recent renovations. Our staff is working hard to minimize any inconveniences for our guests, but it's clear from your comments that you were disappointed, and for that, we sincerely apologize. We do hope to...More

          Reviewed 2 weeks ago via mobile

          We really enjoyed our stay. I was surprised to read one star reviews. I am a terrible sleeper but had my best sleep ever in the Sheraton beds. They ask if you want feather free, Which I did because of a mild allergy to feathers.our...More

          Thank Paula T
          Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 2 weeks ago

          Thank you, Paula, for your positive review. We are delighted you enjoyed a great night sleep! We would love to welcome you back to the Sheraton Norfolk Waterside Hotel for another relaxing getaway.

          Norfolk Waterside Marriott
          883 reviews
          #9 of 37 hotels in Norfolk
           
          Courtyard Norfolk Downtown
          360 reviews
          #13 of 37 hotels in Norfolk
           
          Wyndham Garden Norfolk Downtown
          528 reviews
          #14 of 37 hotels in Norfolk
           
          Hilton Norfolk the Main
          119 reviews
          #5 of 37 hotels in Norfolk
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Pool
          • Room Service
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Center with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Concierge
          • Self-Serve Laundry
          • Things to do
          • Restaurant
          • Pool
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • $178 - $400 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 468
          • Reservation Options
          • TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Orbitz, Hotels.com, Hotwire, Priceline, Travelocity, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Sheraton Norfolk Waterside Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Virginia >
          • Norfolk
          • Also Known As
          • Sheraton Norfolk ,
          • Norfolk Sheraton
          Add Photo Photos
          Traveler (223)
          Room & Suite (80)
          Dining (10)
          Pool & Beach (6)
          Hotel & Grounds (89)
          Bathroom (27)
          Business Center & Event Rooms (20)
          Family and Play Areas (1)
          Nearby
          Sponsored by:
          Norfolk Waterside Marriott
          883 reviews
          .14 miles away
           
          Renaissance Portsmouth-Norfolk Waterfront Hotel
          632 reviews
          .59 miles away
           
          Courtyard Norfolk Downtown
          360 reviews
          .22 miles away
           
          Hilton Norfolk the Main
          119 reviews
          .24 miles away
           
          Nearby Restaurants
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          229 reviews
          .19 miles away
          Saltine
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          .24 miles away
          3 Way Cafe
          55 reviews
          .24 miles away
          Shula's 347 Grill - Norfolk
          214 reviews
          .15 miles away
          Nearby Attractions
          Battleship Wisconsin
          970 reviews
          .43 miles away
          St. Paul's Episcopal Church
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          Questions & AnswersAsk a question
          PrincessJessie
          Which category have rooms have been recently renovated?
          May 12, 2017|
          Answer Show all 3 answers
          Response from Philip E | Reviewed this property |
          The way the renovated the first sections if rooms they basically cut the hotel spew hat in half so they have several floors of renovated rooms for all categories including the 10th floor concierge lounge.
          0
          Votes
          Theresa N
          When will the renovation begin in 2017? I am planning a trip there in May, will this affect me staying there?
          February 16, 2017|
          Answer Show all 2 answers
          Response from Tim P | Property representative |
          Hi Theresa N, The first phase of our renovation is schedule to end on May 5th. We will resume the second and final phase of the renovation after Thanksgiving. Thus, it should not affect your trip her in May unless you... More
          0
          Votes
          Cullen A
          Do the guest rooms have Keurig K-Cup coffee brewers? I want to know if it would be worth it to pack some K-Cups of mine?
          October 25, 2016|
          Answer Show all 4 answers
          Response from RSBear1 | Reviewed this property |
          I'm not sure, we were staying in the presidential suite and had a concierge service Sorry
          0
          Votes
          Room Tips
          "ask for river side, upper floor"
          Read review
          "Higher floors offer a nice view of the city or waterfront"
          Read review
          "Room 1025 - A nice suite - lacking a bit on the sunlight because there is only one window in the bedroom."
          Read review
          "corner rooms are best and the rooms facing the harbor"
          Read review
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