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DoubleTree by Hilton Hotel Norfolk Airport

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DoubleTree by Hilton Hotel Norfolk Airport
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435 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Richmond, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Very clean airport hotel. The staff were very friendly and professional. Excellent value for money. The in-house restaurant lacked atmosphere but that could be due to the time/day of the week that we were there.

Helpful?
Thank scareymaryb
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear scareymarb: We are delighted that you enjoyed your stay and found our hotel to of good value. We look forward to seeing you again soon. Sincerely, E. Dellinger More 

Kitty Hawk, North Carolina
Level Contributor
200 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stay in this hotel once or twice a month and enjoy staying here, the bar is great, has a great staff and the food is always good... The front desk people are great and are always friendly... The rooms are starting to show a lack of interest by management, in up keep, letting the little things go unfixed... I... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank CAPTRON83
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear CAPTRON83: We appreciate you taking the time to tell us about your stay. We appreciate your business and look forward to seeing you again. Your comments regarding our guestrooms will be discussed in our next staff meeting along with a plan of action to make improvements in that area. We look forward to having you as our guest again... More 

Swansboro, North Carolina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

September 15 - 18, 2016, was the 46th consecutive annual reunion of my father's World War Two US Navy shipmate association, held at the DoubleTree by Hilton Hotel Norfolk Airport. We could not have picked a finer hotel for the reunion! The entire staff of the hotel from top to bottom all went out of the way to make us... More 

Helpful?
1 Thank Gary E
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Gary E: It was definitely our pleasure having you and your group as our guests. The flag waving tribute will be one of our most memorable. Thank you and All of our Veterans and their families for the sacrifices made for our country. We hope should you find yourself in our area again, that you will afford us another... More 

1 review
4 of 5 stars Reviewed 1 week ago

I arrived to the hotel five hours before my check in and they were able to check me in early. The staff was very pleasant. The also had a store in the back that sold jewelry, shirts etc... that i'd recommend to others

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Aliss W
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Aliss W: We are delighted we were able to accommodate your early arrival and thank you for the positive remarks regarding our staff. We will certainly pass those comments along to our team and our thanks to them for making your stay a pleasant one. We hope to see you again, when in the area. Sincerely, E. Dellinger More 

richmond, United States
1 review
5 of 5 stars Reviewed 1 week ago

MY wife and I enjoyed the service and helpful staff. The room was clean and very comfortable. We had a 5 star experience the accommodation were great. I cannot help but be impress by all the staff from the minute we arrived. It was a joy to stay at Double Tree.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ysieore G
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Ysieore G: We are delighted that you enjoyed stay and found our staff to be helpful. We hope to see you again, when you are in the area. Sincerely, E. Dellinger More 

Gennevilliers, France
1 review
2 of 5 stars Reviewed 1 week ago

The hotel is crumbling down, the lift is barely working, there was a piece of plastic in my quesadillas and we have waited 30/40 minutes to place an order, after rush hour. The paint in the bathroom is peeling down and the toilets take 5 min to reload. I won't recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Antoine B
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Antoine B: We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned with our Engineering, Housekeeping and Restaurant Department Heads. We try to make each guest experience a great one at our hotel as your satisfaction is important to us.... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Even though the staff were very nice at the hotel, the hotel was dirty. the rooms were poorly maintained, scratched broken furniture, stained carpet throughout the hotel. pungent unclean odor in the room. I don't need fancy, but I need clean. Never, ever again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 795melanied
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear 795melanied: As per our previous email correspondence we appreciate all guest feedback and use it to make improvements to our product and service. Our goal is to provide each guest an outstanding experience and I apologize that we failed to meet that objective. Your comments have been shared with our Chief Engineer and Executive Housekeeper who in turn will... More 

Shawnee, Kansas
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Lobby was beautiful. Staff was nice. Indoor pool and hot tub were good sized. Outdoor pool appeared closed for the season. Room was a bit larger than standard. Bathroom was more than adequate. Overall, very nice hotel for the price.

Helpful?
Thank familytraveler455
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear familytraveler455: We are delighted that you enjoyed your stay and felt the hotel was of good value. We hope to see you again when in the area. Sincerely, E. Dellinger More 

Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I wish I could figure out what the deal is with the Double Tree chain. It use to be a higher end hotel but now I think it's between a Hampton Inn and a Garden Inn. This hotel is no different. Value was okay for my dollar but the hotel outside of the lobby area felt old. The sink in... More 

Helpful?
Thank David M
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear David M: Thank you for your review. Just "Another Hotel" is definitely not our goal. We will be discussing your comments in our weekly staff meeting along with ideas on how we can make improvements so that future guests are not disappointed. We are continuously updating our hotel and hope should you find yourself in our area again that... More 

Lincoln, Nebraska
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This property, near ORF was convenient. The staff is great, friendly and service-oriented. Breakfast and other food was great. The property is dated, though and rooms are in need of updating. Noise from the hallway and an adjoining room meant our sleep was disturbed

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank DeanO68526
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Dean068526: Thank you for your comments regarding our staff and service; we boast that we have one of the best teams in the area and appreciate your recognizing them. Our goal is to provide each guest an outstanding experience and I apologize that we failed in some areas. Your comments will assist us in making improvements to our hotel... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Norfolk Airport. Located in the heart of Hampton Roads, this DoubleTree property features complimentary shuttle service to and from Norfolk International Airport. This hotel’s prime location off I-64 offers guests easy access to local attractions from the Norfolk Naval Base to the Virginia Beach oceanfront.Our newly renovated hotel features all of the comforts you expect with DoubleTree. Indulge in our signature DoubleTree cookie when you arrive, make yourself at home in one of our comfortable, stylish guest rooms, check emails with the complimentary WiFi, and settle in for a great night’s rest in our Sweet Dreams bedding. Enjoy the convenience of being just a quick drive from major military installations including Norfolk Naval Base, Little Creek Amphibious Base, and Portsmouth Naval Shipyard. In addition, our corporate partners nearby include CMA CGM, Zim American Shipping, Wellpoint, Virginia Oncology, and Sentara Norfolk General Hospital.Visit our onsite restaurant, Max & Erma’s for breakfast, lunch, or dinner. Or opt to order room service and dine in the comfort of your own guestroom. If you are looking for a site to host your next meeting or social event, consider the DoubleTree by Hilton Hotel Norfolk Airport. Our elegant banquet space can accommodate up to 300 guests in the Commonwealth Ballroom or 120 guests for a more intimate setting in the Willoughby Room. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Norfolk Airport

Address: 1500 N Military Hwy, Norfolk, VA 23502-1800 (Formerly Hilton Norfolk Airport)
Location: United States > Virginia > Norfolk
Price Range: $97 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norfolk Airport 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Hotwire, Booking.com, Priceline, Odigeo, Expedia, TripOnline SA and Travelocity so you can book your DoubleTree by Hilton Hotel Norfolk Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Norfolk Airport Hotel Norfolk
Hilton Hotel Norfolk Airport
Norfolk Hilton
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