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Hampton Inn Norfolk Naval Base

#11 of 39 Hotels in Norfolk
Certificate of Excellence
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8501 Hampton Blvd, Norfolk, VA 23505-1009
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1 room 1 adult
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Hampton Inn Norfolk Naval Base
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343 Reviews from our TripAdvisor Community

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Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Where to begin? The phone didn't work. The AC/heating wall unit dripped loudly whenever it was on. The wi-fi didn't work. I asked the front desk about the wi-fi, and they first claimed that I wasn't logging in correctly. Then they claimed it was a problem with my device (even though I told them I have two devices, neither of... More 

Helpful?
Thank amity_chief
Myrtle Beach, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We stayed at this hotel in January of 2016. It was the worse stay we have ever had at a Hilton property. The television did not work, the phones did not work, our rooms were not cleaned, to name a few things. Every time we went to the front desk to talk to someone they told us the woman we... More 

Helpful?
1 Thank hgarnold
Efland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was most helpful when I wanted directions to visit the fabulous Chrysler Museum of Art. One of them even ran out into the cold with a printed set of directions when I had entered my car not expecting written directions to the museum.

Review collected in partnership with Hampton

Helpful?
Thank Gerhard W
HINORFOLKNAVALBASE, General Manager at Hampton Inn Norfolk Naval Base, responded to this review

Thank you so much for taking the time to share this memory from your stay! We look forward to making sure we acknowledge this Team Member for offering an unexpected delight for you during your stay. We hope to see you again soon! More 

Plymouth, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

NIce place Handy to the Navel base facilities were good. I would recommend and will likely stay there again to visit my son at the base. Plenty of parking and handy to restaurants and activities for the family

Helpful?
Thank lekr67
HINORFOLKNAVALBASE, General Manager at Hampton Inn Norfolk Naval Base, responded to this review

Thank you for sharing these positive comments about our property! We are so pleased to know that our location to the Naval Base made it so easy to spend some time with your son. Please thank him for his service on our behalf and thank you for choosing our Hampton Inn! More 

Youngsville, North Carolina
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here recently and was so disappointed we checked out early. The hotel is currently being renovated yet is renting rooms at the same time. The renovations are definitely needed, however doing them in the manner they are is not conducive to paying guests. Especially at the rates they normally charge! Stayed here in the past and had a totally... More 

Helpful?
Thank Stevestowe
HINORFOLKNAVALBASE, General Manager at Hampton Inn Norfolk Naval Base, responded to this review

We appreciate your sharing some details and feedback from your stay. We sincerely apologize that our ongoing renovations, as exciting as they are, caused you to have a less than stellar stay. We are pleased to know that you have had positive stays with us in the past and we certainly look forward to having you back for another great... More 

Jacksonville, North Carolina
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Very convenient location. Very clean and comfortable rooms. Hot, delicious breakfast and choices changed each day. Staff was very friendly and attentive. It was very cold during our stay and there was hot chocolate (tea and coffee also) available in the lobby. There was a free computer in the lobby available to guests, plus Wi-Fi in the room. The only... More 

Helpful?
Thank Donna C
HINORFOLKNAVALBASE, General Manager at Hampton Inn Norfolk Naval Base, responded to this review

We are so happy to know that you found or location and complimentary amenities to be so beneficial during your stay! We are so happy to be able to provide anything and everything our guests may need while they are away from home. Though we apologize that the temperature of the pool was not enjoyable for you, we appreciate that... More 

Fairfax, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I showed up without orders-- the staff was understanding and helped me out and got me a room at near the government rate, and was consistently friendly and professional. The hotel was under renovation, but they made the best of it. Can't beat the location to the base.

Review collected in partnership with Hampton

Helpful?
Thank Simon J
HINORFOLKNAVALBASE, General Manager at Hampton Inn Norfolk Naval Base, responded to this review

Thank you for the kind words about our Team Members! We so appreciate when our guests go out of their way to recognize the type of hospitality our folks provide. Thank you for choosing us when visiting the Naval Base and we look forward to having you again to see what our fully renovated guest rooms and guest amenities have... More 

Lancaster, South Carolina
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago

The place is under construction but for the location being so close to base and the price it was worth it. We were gone all day and the construction didn't bother us. The breakfast was good and staff very friendly!!!

Helpful?
Thank Cooperthree
HINORFOLKNAVALBASE, General Manager at Hampton Inn Norfolk Naval Base, responded to this review

We appreciate you taking the time to share some feedback from your stay. We are so pleased to know that our complimentary breakfast and our Team Members were able to make such a positive impression upon you! More 

Newport, Rhode Island
2 reviews
3 of 5 stars Reviewed January 1, 2016

Room we had was old, carpet was worn and dirty,mattress was worn out. Place is under construction. Would have liked to be offered a newly remodeled room. Breakfast was very good. great location to the navy base.

Review collected in partnership with Hampton

Helpful?
Thank Ted T
HINORFOLKNAVALBASE, General Manager at Hampton Inn Norfolk Naval Base, responded to this review

We apologize that we were unable to offer you one of our newly renovated rooms. You will be pleased to know that, as of this date, we only have our new rooms in service and we hope to be completed with all of our guest rooms by mid-February. We certainly hope we can be your home away from the next... More 

Portland, Maine
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 19, 2015

This is a relatively inexpensive hotel for those visiting the area around the Navel base and Old Dominion University. Only 15 minute drive to inner (waterfront) part of city. Very nice buffet breakfast. Newly renovated rooms.

Helpful?
Thank kewo13
HINORFOLKNAVALBASE, General Manager at Hampton Inn Norfolk Naval Base, responded to this review

Thank you so much for sharing some feedback from your stay. We are so pleased that our location being so close to the Norfolk Naval Base, Old Dominion University and our downtown area on the Elizabeth River provided you with a great stay. We are even happier that you were able to experience one of our newly renovated rooms! We... More 

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