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Quality Inn Norfolk Naval Base

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Quality Inn Norfolk Naval Base
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76 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Carlisle PA
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was our 2nd time staying here. And although I reviewed the QI last time, I feel the need to put my two cents in. I read a lot of the reviews on here tonight and it's as if some of these people stayed somewhere else! Our room was clean, tub, sink, etc., was spotless. The front desk people were... More 

Helpful?
Thank mgmsmom
Clifton, New Jersey
Level Contributor
84 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The good: the staff was extremely friendly, and did go out of their way to try and accommodate the needs of their customers. The bad: the room I stayed in was atrocious. Carpet had stains from I don't know what and the window-mounted A/C had a hard time keeping up with the Norfolk summer. Burnt out lightbulbs weren't changed out.... More 

Helpful?
Thank Avinash J
1 review
1 of 5 stars Reviewed August 10, 2016

I have to share my recent hotel experience with you. Monday I was in Norfolk and was going to stay at the Quality Inn who is a franchise of Choice Hotels. I was in my room for about 1/2 hour and the entire time I was thinking to myself OMG. I finally got so upset that I took pictures of... More 

Helpful?
Thank Debbie T
1QualityGM, General Manager at Quality Inn Norfolk Naval Base, responded to this review

Dear Debbie, I apologize for the condition of your hotel room. I must say, as the newly appointed General Manager of this hotel, I too am concerned with the conditions of some of our guest rooms and that is why I have already begun to close off some of our rooms. The entire hotel will be undergoing a full renovation... More 

Travelers are raving about these Norfolk hotels

Pen Argyl, Pennsylvania
1 review
4 of 5 stars Reviewed August 9, 2016

We came from Pennsylvania to pick up our sailor and bring him home on leave. We found our room to be clean, clean sheets...looked like new mattresses..we enjoyed a great nights sleep. The pool was clean and refreshing! Everyone we met was friendly and courteous. The young man at the reception was a pleasure to talk to. It's not the... More 

Helpful?
Thank krlndj
1 review
1 of 5 stars Reviewed August 8, 2016

Front desk staff was nice and friendly. Room was dusty. Carpets were stained. Bath tub has rust marks and looked dirty. Table in the room was falling apart. It served its purpose for a last minute trip, but I will never stay there again! Wifi didn't work

Helpful?
Thank Lisa D
1QualityGM, General Manager at Quality Inn Norfolk Naval Base, responded to this review

I apologize for the condition of your hotel room. I must say, as the newly appointed General Manager of this hotel, I too am concerned with the conditions of some of our guest rooms and that is why I have already begun to close off some of our rooms. The entire hotel will be undergoing a full renovation beginning in... More 

Norfolk, Virginia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 8, 2016 via mobile

Do not stay at this hotel! There was a huge red stain in the bathroom area. It was filthy and stank very badly. The hotel was very run down. They offered us another room but it was a smoking room. It smelled bad. We got our money back and found another hotel. The desk clerk was very nice though. The... More 

Helpful?
Thank Sandra S
Larry S, General Manager at Quality Inn Norfolk Naval Base, responded to this review

As the new General manager for this hotel, I can assure you these are not the standards that the ownership or myself will be holding this hotel to. We are finalizing the plans for a full renovation this fall. As part of this, we are also doing a full retraining of our staff and have already started taking rooms off... More 

Toronto, Canada
1 review
1 of 5 stars Reviewed August 6, 2016

Last year a bunch of us stayed at another Norfolk Quality Inn which was pretty nice. This year, booked this one by mistake thinking I had selected the same property. I was totally embarrased to have selected this pit for my family and friends. All our rooms had a funky smell, stained linens and the carpets were disgusting. The internet... More 

Helpful?
Thank Sammoro
East Stroudsburg, Pennsylvania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 29, 2016 via mobile

Because I travel to so many different hotels for work felt that I needed to write a review on my experience at the Quality Inn Norfolk Naval station this week. The hotel is by far one of the oldest and Worn Hotels within this chain that I have stayed at. The carpeting and bedding forced me to get in my... More 

Helpful?
1 Thank Iris B
Larry S, General Manager at Quality Inn Norfolk Naval Base, responded to this review

Thank you so much for reviewing our hotel. I want to assure you, that as the new General Manager for this hotel, I also am very disappointed with the current condition of the hotel. I was brought on by the ownership of this hotel to conduct a full renovation of the hotel. Beginning this fall, we will be closing rooms... More 

1 review
1 of 5 stars Reviewed July 28, 2016 via mobile

Room was dirty, mouse droppings near the refrigerator, burn holes in the comforter, refrigerator and ice maker broken, very loud noise, stained sheets and very outdated. I was down for a funeral and can honestly say I will never stay here again. Don't waste your time or money, sometimes its better to spend to get more

Helpful?
Thank Shannon H
Phoenix, Arizona, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 16, 2016

The room smelled so bad, I asked to change rooms, but because of the local festivities, they were booked. The room was dirty, stains everywhere, and nothing worked. The staff was very friendly, but the room was so bad, I could never go back. I am surprised Quality Inn management lets this place get so bad. Everything in my suitcase... More 

Helpful?
1 Thank Bernadette B
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
All of the hotel's 120 rooms are tastefully decorated and designed with you comfort in mind. Guests are offered comfortable double beds or king accommodations, along with friendly service. Business travelers and tourists will find the up-to-date amenities convenient, and will make their stay productive and enjoyable. Our superior staff is waiting to serve you. ... more   less 

Additional Information about Quality Inn Norfolk Naval Base

Address: 8051 Hampton Blvd, Norfolk, VA 23505-1001 (Formerly Comfort Inn Norfolk Naval Station)
Location: United States > Virginia > Norfolk
Price Range: $82 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Norfolk Naval Base 2*
Number of rooms: 120
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Also Known As:
Quality Inn Norfolk Naval Base Hotel Norfolk
Norfolk Quality Inn
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