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Norfolk Waterside Marriott

Marriott Hotels$156*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Norfolk Waterside Marriott
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865 Reviews from our TripAdvisor Community

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Showing 853: English reviews
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Laramie, Wyoming
Reviewed 1 week ago NEW

This is an older property that could use an infusion of cash to refurbish the guest rooms (at least the one we stayed in for 6 days in late April. Bed was comfortable and room was quiet even with some teens staying near us. Our Housekeeper said she told them to be quiet at night. They must have believed her....

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Helpful?
1Thank WYOfoodie
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear WYOfoodie, Thank you for your comments about your recent stay. We agree with you when you stated that our Brilliant Hosts are a strong point of the hotel including housekeeping, front desk, bellmen and especially Henry on the second floor lounge.

Midlothian, Virginia
Reviewed 1 week ago via mobile

I recently stayed at this hotel for a weekend trip. Upon check in, the man at the front desk barely spoke two words to us (I had previously completed mobile check in.) I had been told we could have two double beds. We went all the way up to our room to find out it had one king. They argued...

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Helpful?
Thank c2nlilmom
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear c2nlilmom, Please accept our sincere apology for the issues you experienced during your recent stay. Your comments have been shared with the entire team in order to improve our service to all of our guests.

Farmington Hills, Michigan
Reviewed 2 weeks ago

My husband is a platinum member so Marriott was his choice for this reason; despite me wanting to stay at a Sheraton. The location of the hotel is perfect for anything that you want to do in the downtown area. It is close to attractions, Marketplace for food and the MacArthur mall, with some nice shops (Nordstrom, Dillards). The hotel...

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Helpful?
1Thank ceeceegray1
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear ceeceegray1, Thank you for your comments about your recent visit. Please accept our sincere apology for the issues you experienced. Your comments have been shared with the entire team in order to improve our service to all of our guests.

New York City, New York
Reviewed 2 weeks ago via mobile

Not up to Marriott standards. This hotel is outdated. It needs a makeover badly. It needs to be updated for new electronics. The T.V is small and old. It is not worth the price at all. I have stayed at many Marriott hotels this is not what you expect from the Marriott brand.

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Helpful?
1Thank lyates1215
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear lyates1215, Thank you for your comments about your recent stay. Within the next couple of months, over $700,000 will be spent on renovations with future projects to come.

Reviewed 2 weeks ago via mobile

We stayed at this hotel on a weekend trip to celebrate my son's 7th birthday. On a positive note, the water in the pool was very warm. Apparently, however, all the water is warm. The water from the tap in our room and our friend's room was instantly scalding hot. I burnt my hand trying to wash it. This poses...

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Helpful?
Thank Sarah G
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Sarah G, Thank you for letting us be a part of your son's 7th birthday. The issue of hot water will be addressed immediately so that no further issues occur.

Williamsburg, Virginia
Reviewed 2 weeks ago

We stayed here during a conference which was held in the hotel. The accommodated the conference very well, although the lunch which was served in-house one day wasn't the best food I've ever had at a Marriott! Then again, they had to serve quite a few people, more or less at the same time. Our room was quite nice. The...

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Helpful?
Thank Myrna F
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Myrna F, Thank you for letting us be of service during NASA conference. We are glad that you enjoyed the view of the Lynnhaven River from your room. Our Brilliant Hosts always try to make all of our guests feel at home by exceeding their expectations and by your view, it appears that we succeeded.

Reviewed 2 weeks ago

We stayed at this hotel for two nights and we were put on the 16th floor. I checked in and was told nothing about the hotel. Here's your key and that's it. Very private room at the end of the hall with amazing views. The room seemed like it wasn't as clean as it should be. I then was promised...

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Helpful?
2Thank Mary D
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Mary D, Thank you for your comments about your recent stay. Please accept our sincere apology for the issues you had with the elevators. Your comments have been shared with the entire team in order to improve our service to all of our guests.

Rome, Italy
Reviewed 2 weeks ago

The hotel is old, needs refurbishment, some normal facilities of other Marriott are not offered, like safe and vanity set. My bed was redone , if you can say so, with no attention and care, in fact I found the remote control exactly where I left it the night before , under the sheets in the middle of the bed....

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Helpful?
1Thank Sandro S
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Sandro S, Thank you for your comments about your recent stay. Please accept our sincere apology for the issues you experienced. Your comments have been shared with entire team in order to improve our service to all of our guests.

Reviewed 2 weeks ago via mobile

This is our 3rd year here staying at the waterside Marriott. Each year has been great and the staff goes above and beyond for us during our stay. The food at Shula's is amazing and my kids love playing in the pool.

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Helpful?
1Thank Joe E
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Joe E, It is a pleasure having you and your family over the Hollywood Vibe conference. Our Brilliant Hosts are glad that we can provide you the service and amenities that bring you back year after year.

Rock Hill, South Carolina
Reviewed 3 weeks ago

know I can count on a good nights sleep when I stay at a Marriott and this Marriott was no exception. The hotel is located on the waterfront and very convenient to local sight seeing. The room was very clean and well maintained. Will stay here again when visiting Norfolk. The only complain I have is that we went to...

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Helpful?
1Thank duke8272
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear duke8271, We could not agree with you more when you say that you can count on a good nights sleep when you stay at this Marriott. We are glad that you enjoyed the convenient location and the clean and well maintained room. Please accept our sincere apology for the issue you had with the restaurant service.

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Shula's 347 Grill - Norfolk
Shula's 347 Grill - Norfolk
Cuisines: American, Steakhouse, Bar
The Dining Room
The Dining Room
Cuisines: American
No photo provided
The Piano Lounge
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Surround yourself in our newly renovated accommodations seamlessly combined with traditional charm at Norfolk Waterside Marriott, a downtown Norfolk hotel set in the heart of the historic district. Located on the picturesque Elizabeth River waterfront, our Norfolk, Virginia hotel combines stunning river views with marble accents, classic wood styling and eclectic artwork. From its convenient connection to the Waterside Convention Center to the nearby Children's Museum of Virginia, Norfolk Naval Station or the Virginia Zoo, our location is ideal for business or leisure guests. Stay active at our premier Norfolk, VA hotel fitness center complete with personal TVs, or relax after sightseeing at Shula's 347, serving renowned cuisine within this hotel in Norfolk, VA. Plan intimate outdoor gatherings on our sixth-floor Riverview Terrace or execute grand galas in over 60,000 sq ft of premier Norfolk hotel event space. For unrivaled lodging on the vibrant waterfront, look no further than Norfolk Waterside Marriott. ... more   less 

Additional Information about Norfolk Waterside Marriott

Address: 235 E Main St, Norfolk, VA 23510-1668
Location: United States > Virginia > Norfolk
Price Range: $163 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Norfolk Waterside Marriott 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Norfolk Waterside Marriott Hotel Norfolk
Marriott Norfolk
Norfolk Marriott
Hotel Style:
#6 Business Hotel in Norfolk
#6 Romantic Hotel in Norfolk
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Questions & Answers

Here's what travelers have asked, with answers from Norfolk Waterside Marriott staff and other travelers.
12 questions
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Questions? Get answers from Norfolk Waterside Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor, with a few of the river, is perfect”
875myrnaf, 2 weeks ago | Read review
“Low floor due to bad elevators”
marydD4218UT, 2 weeks ago | Read review
“Inspect your room before unpacking your bags.”
slittlejohn852k, 4 weeks ago | Read review
“Stay at the Hilton across street as first choice! This is coming from someone who only stays at Marriott properties.”
Stevcoh8, Apr 16, 2017 | Read review
“Our corner room was spacious -- we had a pleasing view of the downtown; but port/water views are available I am sure.”
RonR696, Apr 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Marriott Hotels
$156* /night
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Orbitz.com$156
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Prices are for 1 room, 2 adults
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