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Norfolk Waterside Marriott

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833 Reviews from our TripAdvisor Community

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Showing 821: English reviews
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Charleston, South Carolina, United States
Reviewed 1 week ago NEW

The Norfolk Waterside Marriott entire staff treated me with the courtesy and attention you expect from a fine hotel. The staff was all so friendly and helpful. No matter what I needed, your staff took care of me and seemed glad to do it. It was like being taken care of by your family -- family that you actually get...

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Helpful?
Thank Lewis D
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Lewis D, We are glad that our family took such great care of you and your family. That each and every one of our Brilliant Hosts were courteous, friendly and helpful at every turn. We do think we are a family here and we are thankful that you felt that extra family attention from all of our staff.

Venice, Florida
Reviewed 1 week ago

If you are looking for a comfortable place to stay with friendly service, this is a great choice. The lobby is inviting, and the staff greet you with a warm smile. The rooms are clean and comfortable, however they are in dire need of updating. The furniture and bathroom definitely show their age. Don't get be wrong, you will enjoy...

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Helpful?
Thank BBVeniceFL
Jeff C, Guest Relations Manager at Norfolk Waterside Marriott, responded to this review

Dear BBVeniceFL, Thank you for your kind words. We are glad you enjoyed a comfortable stay. We appreciate your feedback as we continue to make improvements to the hotel. Have a great rest of your week.

Honolulu, Hawaii
Reviewed 1 week ago via mobile

I just checked into this branch of Marriott Hotel, and was promptly greeted and serviced. Very pleased that my room was ready and there was no wait. The room is nicely decorated and comfortable. The view of Norfolk's port is spectacular from the 22nd floor. The conference I'm attending is being held in the facility, thus it's a double blessing...

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Helpful?
Thank PTRBIGEBA364WC
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear PTRBIGEBA364WC, Thank you for your wonderful comments about your recent stay during your conference. We are very fortunate to have over 60,000 square feet of banquet space attached to hotel so that we can accommodate almost every ones needs for meetings. We are glad that our Brilliant Hosts promptly greeted you and could get you into your comfortable room...

Washington DC, District of Columbia
Reviewed 2 weeks ago

The staff at this Marriott, from the valet to the front desk to Jeff, the front desk manager are very friendly and helpful. The hotel and the rooms are typical Marriott, however, the staff go above and beyond - not true at every Marriott. Only issue is that the concierge lounge will run out of food in the morning before...

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Helpful?
Thank Lori S
NorWatMar, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Lori S, Thank you for your comments about your recent visit to the Norfolk Waterside Marriott. We are glad that our Brilliant Hosts went above and beyond and were friendly and helpful. Please accept our sincere apology for running out of food in the concierge lounge, this issue has been addressed with all of the team.

Minden, Louisiana
Reviewed 2 weeks ago

Staff friendly and helpful. Building needs upgrades. Rooms need and clean. Phenomenal view from our room from 17th floor. Great room service. Walking distance to malls and some attractions. Had beautiful dinner cruise. Will go again.

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Helpful?
Thank deborrahward
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear deborrahward, Thank you for your comments about your recent visit with us here at the Norfolk Waterside Marriott. We are glad that our Brilliant Hosts could provide you with friendly and helpful service, a neat and clean room and great room service.

Silverdale WA
Reviewed 3 weeks ago via mobile

The second of three hotels I stayed at during a recent trip to Norfolk. The workout room was amazing loved it! The rooms were simply OK can't complain too much but it was the second best of the three hotels I stayed at. Some of the Decour and the building seemed a bit old but the location was amazing. I...

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Helpful?
Thank SinginSuzi
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear SinginSuzi, Thank you for staying with us during your visit to Norfolk. We are glad that you thought our workout room was amazing and loved it. In the next couple of months, we are spending over $700,00 in renovations to the hotel. The next time you visit with us, you will see the difference.

Reviewed 4 weeks ago via mobile

From the first introduction of the Valet, the Hotel Staff was very welcoming and accommodating. Our niece was re-enlisting in the Navy, that was our reason for coming. I took advantage of the Romance Package which included breakfast for 2 guests daily, chocolate covered strawberries per night, 1 bottle of Champagne per night, wireless internet, and valet parking. Well worth...

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Helpful?
Thank Sprkle
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Sprkle, Thank you for giving us an A+++++++ grade. We are glad that we could be a part of such and important day in your life and thank you for your family's service. It sounds like you had the opportunity to enjoy all the amenities of the hotel and that all of our Brilliant Hosts provided excellent service with...

Chicago, Illinois
Reviewed February 21, 2017

from start to finish this hotel provided a great experience for a recent 4 day conference. the meeting rooms, common areas and sleeping accommodations were all top notch and for the entire time I did not hear a negative word about anything. The hotel staff handled everything with professionalism and pleasant attitudes.

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Helpful?
Thank dixonconsultinginc
John W, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Dixonconsultinginc, Thank you for sharing your positive thoughts about our team of hosts. We strive to provide a brilliant experience and enjoy hearing we exceeded your expectations. We will be certain to share this with our team. We hope you will make the Norfolk Waterside Marriott your home away from home. Have a wonderful day, John Whippen General Manager

Reviewed February 20, 2017 via mobile

My family and I stayed for the night and was on the 22nd concierge floor. Room was very clean and view in room 2229 was excellent. Easy check in and concierge club was nice. I must say this is the first concierge club I've been to where you pay for drinks?! Enjoyed having some drinks and apps at Shulas too....

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Helpful?
Thank Vgyu
John W, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Vgyu, Thank you for sharing the positive comments with us. Yes, we have fantastic views. We do charge for alcoholic beverages, however, many other food and beverage offerings are at no cost to our guests. We hope you continue to visit us. We appreciate our family of guests and want to exceed your expectations. Enjoy your day!! John Whippen...

Chicago, Illinois
Reviewed February 19, 2017 via mobile

I attended a conference at this Marriott and was very pleased. Rooms were comfortable and it's in walking distance to all the great restaurants and bars in the city. There is a fantastic lobby that's very welcoming and the piano bar lounge on the second floor is a great place to unwind.

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Helpful?
Thank Andrew S
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Andrew S, Thank you for your wonderful comments about your recent visit during your conference. We are glad that we could provide you a comfortable room and a welcoming piano bar for some place to unwind. As you noticed during your visit, we are centrally located to all of the sights and sounds of downtown Norfolk.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Shula's 347 Grill - Norfolk
Shula's 347 Grill - Norfolk
Cuisines: American, Steakhouse, Bar
No photo provided
The Piano Lounge
Cuisines: American
The Dining Room
The Dining Room
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Surround yourself in our newly renovated accommodations seamlessly combined with traditional charm at Norfolk Waterside Marriott, a downtown Norfolk hotel set in the heart of the historic district. Located on the picturesque Elizabeth River waterfront, our Norfolk, Virginia hotel combines stunning river views with marble accents, classic wood styling and eclectic artwork. From its convenient connection to the Waterside Convention Center to the nearby Children's Museum of Virginia, Norfolk Naval Station or the Virginia Zoo, our location is ideal for business or leisure guests. Stay active at our premier Norfolk, VA hotel fitness center complete with personal TVs, or relax after sightseeing at Shula's 347, serving renowned cuisine within this hotel in Norfolk, VA. Plan intimate outdoor gatherings on our sixth-floor Riverview Terrace or execute grand galas in over 60,000 sq ft of premier Norfolk hotel event space. For unrivaled lodging on the vibrant waterfront, look no further than Norfolk Waterside Marriott. ... more   less 

Additional Information about Norfolk Waterside Marriott

Address: 235 E Main St, Norfolk, VA 23510-1668
Location: United States > Virginia > Norfolk
Price Range: $146 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Norfolk Waterside Marriott 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Norfolk Waterside Marriott Hotel Norfolk
Marriott Norfolk
Norfolk Marriott
Hotel Style:
#6 Business Hotel in Norfolk
#6 Romantic Hotel in Norfolk
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Questions & Answers

Here's what travelers have asked, with answers from Norfolk Waterside Marriott staff and other travelers.
12 questions
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Questions? Get answers from Norfolk Waterside Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The hotel overlooks the water - ask for a room with a view.”
 of 5 bubbles E196UIloris, 2 weeks ago | Read review
“Corner rooms with king beds are spacious and filled with light.”
  • Room 2302
 of 5 bubbles Rainewrites, Feb 15, 2017 | Read review
“request water view higher floor”
 of 5 bubbles DELAWHERE58, Feb 3, 2017 | Read review
“Find another Hotel”
 of 5 bubbles sbug08, Jan 5, 2017 | Read review
“Get the concierge level if you can.”
 of 5 bubbles mrsscaramo, Nov 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question