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Norfolk Waterside Marriott

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235 E Main Street, Norfolk, VA 23510
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729 Reviews from our TripAdvisor Community

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Showing 719: English reviews
Lakeside, Michigan
Level Contributor
115 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good location for this stylish hotel definitely get a water view. The rooms are modern but the convention center is a bit old and creaky that is attached. Stay here for the convenience if the convention is next door.

Helpful?
Thank BarryMoltz
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear BarryMoltz, Thank you for your comments about your recent stay while attending a convention. We are pleased that we could provide you a stylish hotel with modern rooms. More 

Level Contributor
10 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Adequate, but not as good as I expect from Marriott. Maybe because it looks and acts like a tired old bird. No rain protection for smokers, no seating in front of the hotel, and my commode has been leaking for 3 days and not flushing properly each time.

Helpful?
Thank Farquar H
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Farquar H, Thank you for your comments about your recent stay. Please accept our sincere apology for being adequate. It is something we do not accept and your comments have been shared with the entire team in order to improve our service to all of our guests. More 

Salt Lake City, Utah
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My wife and I checked in on a Saturday night. The check-in process was fine, but they did not have a room with a king, but that is becoming more common at hotels. Watch for the Room Type "Not Guaranteed" on your reservation. So, we went up to the double-double room. We were on the 4th floor along with convention... More 

Helpful?
Thank Jeff B
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Jeff B, Please accept our sincere apology for the issues your experienced with your room type. Your comments have been shared with the whole team in order to improve our service to all of our guests. More 

Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Our room was fine and had a beautiful view of the river and shipyard. The food in the restaurant was very good and there are quite a few other places to eat in the immediate area. As other reviews mention the parking area at the entrance is rather small but there was space for us to get off of the... More 

Helpful?
Thank DianneMRC
MARWATMAR, General Manager at Norfolk Waterside Marriott, responded to this review

Dear DianneMRC, Thank you for your comments about your recent stay. We are glad that you enjoyed your room, the beautiful view and the food in the restaurant. Not only does the hotel have character and is not your typical generic hotel, but we pride ourselves in the service we provide by our Brilliant Hosts. More 

Richmond, Virginia
1 review
2 of 5 stars Reviewed 6 days ago NEW

Once we arrived inside the hotel, we were OK but just getting into the lobby was a nightmare! There was no place to put our car to take the luggage outside of the trunk. We asked for a bellhop to help us, but no one was around and we had to wait forever. Meanwhile people were honking at us making... More 

Helpful?
Thank rac5par
Jeff C, Front Office Manager at Norfolk Waterside Marriott, responded to this review

Dear rac5par, Thank you for your feedback. I certainly apologize that you had a less than pleasant arrival experience. We appreciate all input as it helps us improve our services for future guests. We hope to have you back as our guest. More 

2 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

Came down for the weekend with my partner for a concert/some beach time. Room was filthy--the bathroom in particular. Large, long hairs all over the floor. Clearly not vacuumed. Smelled of mold. Even $250/night gets you crap. Disappointed

Helpful?
Thank Matt s
Jeff C, Front Office Manager at Norfolk Waterside Marriott, responded to this review

Dear Matt S, Please accept our sincere apology for the issues you experienced during your visit. Your comments have been shared with our housekeeping department in order to improve our service to all of our guest. More 

Lynchburg, VA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel is in an excellent location, close to tourist attractions, restaurants and shopping. It is still nice, but approaching the point where some renovations would be appropriate, for example ... the escalators to the conference area I was in were very noisy -- if your car sounded as bad as they did, you;d be looking for a mechanic. An odd... More 

Helpful?
Thank Lynchburg_VADonP
aberdeen
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived after 20 hour journey, within five minutes keys in hand and luggage delivered to room. Entrance and public rooms well kept,inviting and classic traditional look with character.Room clean and well stocked with decent amount of teas,coffee, towels and toiletries.Went downstairs to Schula's restaurant and can recommend the food, especially their house burger,no grease and very tasty. Good Start breakfast... More 

Helpful?
Thank kdlbs
John W, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Kdlbs, Thank you so much for the recognition of Alex and Heather. We will be certain to share your feedback with them. We have a team of brilliant hosts that really care about our guests. It was great to see that you enjoyed all of the sites Norfolk has to offer. The Norfolk Waterside Marriott is centrally located to... More 

Philadelphia, Pennsylvania
Level Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed over 2 nights here and had a pleasant stay. It's a lovely hotel, from the lobby to the rooms. I'm not sure why other reviews mention the need for a remodel, it's in great condition. The lobby does have a rather dark decor, with dark woods, but it's in great shape. If you're here with a group, they... More 

Helpful?
Thank piecesofadream
John W, General Manager at Norfolk Waterside Marriott, responded to this review

Hello Piecesofadream, Thank you for sharing your experience here with us at the Norfolk Waterside Marriott. We are excited that you appreciated the renovation with the dark woods throughout the hotel in order to keep some of it's charm. We hope to see you again soon. Have a Brilliant summer, John Whippen General Manager More 

Australia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night after doing the cruise of the Naval Base. The hotel is a little dated but the staff made all the difference during our stay. George gave us complimentary tickets to the full breakfast the next morning - not sure why, but they were much appreciated. Breakfast was a little limited, but once again, the... More 

Helpful?
Thank Robron74
John W, General Manager at Norfolk Waterside Marriott, responded to this review

Dear Robron74, Thank you for taking the time to share your wonderful experience with us here at the Norfolk Waterside Marriott. We will be sure to share your comments with George as he is a brilliant host. We hope to see you again when your visit Norfolk. Have a wonderful day, John Whippen General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Shula's 347 Grill - Norfolk
Shula's 347 Grill - Norfolk
Cuisines: American, Gluten Free, Steakhouse, Bar, Pub
No photo provided
The Dining Room
Cuisines: American
No photo provided
The Piano Lounge
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Surround yourself in our newly renovated accommodations seamlessly combined with traditional charm at Norfolk Waterside Marriott, a downtown Norfolk hotel set in the heart of the historic district. Located on the picturesque Elizabeth River waterfront, our Norfolk, Virginia hotel combines stunning river views with marble accents, classic wood styling and eclectic artwork. From its convenient connection to the Waterside Convention Center to the nearby Children's Museum of Virginia, Norfolk Naval Station or the Virginia Zoo, our location is ideal for business or leisure guests. Stay active at our premier Norfolk, VA hotel fitness center complete with personal TVs, or relax after sightseeing at Shula's 347, serving renowned cuisine within this hotel in Norfolk, VA. Plan intimate outdoor gatherings on our sixth-floor Riverview Terrace or execute grand galas in over 60,000 sq ft of premier Norfolk hotel event space. For unrivaled lodging on the vibrant waterfront, look no further than Norfolk Waterside Marriott. ... more   less 

Additional Information about Norfolk Waterside Marriott

Address: 235 E Main Street, Norfolk, VA 23510
Location: United States > Virginia > Norfolk
Price Range: $169 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Norfolk Waterside Marriott 3.5*
Number of rooms: 406
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Marriott, Expedia, Orbitz, TripOnline SA, Travelocity, Odigeo, Hotels.com and Priceline so you can book your Norfolk Waterside Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Norfolk Waterside Marriott Hotel Norfolk
Marriott Norfolk
Norfolk Marriott
Hotel Style:
#6 Business Hotel in Norfolk
#6 Romantic Hotel in Norfolk
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