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If you’re looking for the best hotel in downtown Norfolk please look no further. This place has some of the best service. They rooms have been renovated. Not quite the the ultra modern that other Residence Inns have but it is getting there. The rooms...More
We stayed in September while visiting family. We arrived at 1am and had to wait 15 minutes to check in because only one person was working. Maybe that’s to be expected at 1am but it seemed that was always the case. The room is fairly...More
Thank Rachel W
Response from Eric C, General Manager at Residence Inn Norfolk DowntownResponded 1 week ago
Please call the hotel manager directly to discuss these issues. It's our goal to make it right for you.
It was explained to me at check-in that the hotel did not have its own parking but that the Hotel did afford hotel guests "preferred" rates at the parking garage across the street. Staff however never explained how I was to secure/enable the "preferred" rate....More
Thank Strat A
Response from Theresa T, Front Office Manager at Residence Inn Norfolk DowntownResponded 3 weeks ago
Thank You for your suggestion on parking.
Enjoy Your Holiday
For over 20 years I usually book my reservations only on Merriott.com; I pay a higher room price because I specifically like to choose the room type. However, when I arrived after driving the entire night; the hotel front desk told me that the room...More
1 Thank 499_Washington
Response from Eric C, General Manager at Residence Inn Norfolk DowntownResponded 3 weeks ago
I am sorry I am not familiar with the issue you speak of. Please contact the hotel Manager to speak about the circumstance so we can look into it for you. I assure you that since the merger we have done nothing to our service...More
Brief weekend stay for pleasure. At check in waited 30 minutes for a luggage cart (only two in service for entire hotel). Room was ok and quiet. Ice maker was broken so requested service three times without any fix. Each time I was provided with...More
Response from Eric C, General Manager at Residence Inn Norfolk DowntownResponded 4 weeks ago
Please accept my apology for the poor stay. Believe me this is not typical of our hotel, I am deeply sorry for the miss here. We will use this survey as a training piece to ensure these issues do not happen again.
Located on Brambleton Ave in Downtown Norfolk, VA, the Residence Inn by Marriott Norfolk Downtown offers ideal accommodations for short or long stays in Norfolk. Guests will be at ease when relocating or ...Moretraveling for a long-term project in Norfolk. The Norfolk hotel's studio, one, and two bedroom suites offer separate living, eating and sleeping areas with full kitchens. Plug in your laptop and enjoy free wireless Internet while watching the Flat screen TV in your suite. Enjoy free breakfast daily, evening "Mix" various nights of the week, a grocery shopping service, a heated indoor pool and on-site fitness center. Residence Inn is close to Sentara Norfolk General Hospital, Children's Hospital of the King's Daughters, EVMS, Dominion Enterprises, and Norfolk Southern. You'll be blocks from Norfolk's top eateries, nightlife, culture, and shopping. The Spirit of Norfolk, Chrysler Hall, Scope, the Norva, Ted Constant Convocation Center and MacArthur Center Mall are all located a short distance from the hotel. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Theresa T | Property representative |
Unfortunately, does not provide shuttle service in the area. we do have a City of Norfolk Free Ride trolley that will take you around the area within a limited radius. there is also access to the the Light Rail which is... More
Unfortunately, does not provide shuttle service in the area. we do have a City of Norfolk Free Ride trolley that will take you around the area within a limited radius. there is also access to the the Light Rail which is one block (walking distance) from the hotel. Times and costs will be on the kiosk in the boarding area.