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Residence Inn Norfolk Downtown

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Residence Inn Norfolk Downtown
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278 Reviews from our TripAdvisor Community

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Showing 276: English reviews
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is a really good hotel. The staff is very polite, the hotel is very clean, and the amenities are quite nice. Very nice fitness area as well. The hotel is within walking distance of great restaurants, local sites like a retired naval battleship and nautical museum, as well as a waterfront park that often features live music. Great place... More 

Helpful?
Thank andy90000
1 review
5 of 5 stars Reviewed 1 week ago

Nice facility, excellent room, bed and housekeeping! Friendly staff from the desk to house keeping and the maintainance crew. Clean rooms with great features if I had needed them, stove, sink, fridge, dishwasher etc. Nice if you neede to eat in or entertain guests.

Helpful?
Thank Stephen M
Theresa T, Front Office Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for staying with us. We pride ourselves on being able to accommodate value guest like yourselves. Join us again and experience all of Downtowns attractions and offerings. We look forward to seeing you soon. More 

New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We are very happy with the excellent customer service we have received since our arrival at this hotel. The accommodations are updated and very clean. Check in was very quick and we got our room hours earlier than expected (great bonus with young children)! The room is clean and modern with a super comfortable bed. We are very pleased with... More 

Helpful?
Thank Janine24
Theresa T, Front Office Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for taking the time to express your comments about our hotel. Stay with us again and experience all of the attractions and restaurants in the Downtown area. We look forward to seeing you when you return again. Regards More 

San Antonio, Texas
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location to explore Norfolk and the surrounding area. I spent one week at this property while on vacation and booked with a rate that included parking at the garage across the street. This was a great home base for travel around the area (Suffolk County, Jamestown, Virginia Beach, etc.), since it had easy access to main roads. The room... More 

Helpful?
Thank Sagicorn
Theresa T, Front Office Manager at Residence Inn Norfolk Downtown, responded to this review

Thank You for your response. We are glad to see that you enjoyed our hotel. We look forward to you staying with us again, in the near future. Regards More 

Level Contributor
9 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice clean hotel with an excellent staff. Only wish they had an outdoor pool but the indoor one is nice. Breakfast is good but could use some variety. Monday, Tuesday, and Wednesday they have food in the evenings that is nice. All rooms are suites and very roomy.

Helpful?
Thank Jeanne W
Theresa T, Front Office Manager at Residence Inn Norfolk Downtown, responded to this review

Thank You for taking time to let us know how you enjoyed our hotel. Good news! Marriott is rolling out a new breakfast program that will include more variety, healthier options and gluten free option upon request. We look forward to you joining us again in the near future. More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel is clean and the rooms are specious and comfortable. All the staff are very friendly and always willing to help. The manager is super nice and professional. She figured out a way for us keep the same room even though I have two separate reservations when the hotel is fully booked.

Helpful?
Thank Kai Z
Theresa T, Front Office Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for staying with us. We pride ourselves on being able to accommodate value guest like yourselves. We look forward to you staying with us again soon. More 

Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 20, 2016

small suite, comfortable, clean , well equipped. Staff is excellent. The continentle breakfast is well stocked and meticulously maintained throughout the morning rush, food is very good! I would strongly recommend this hotel for moderate to long stays. (No restaurant or bar on site , but plenty within walking distance)

Helpful?
Thank TGO58
linda m, General Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for your review. We hope you have an opportunity to return to Norfolk and stay with us again. Have a wonderful summer. Sincerely, Linda M. More 

West Chester, Pennsylvania
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 25, 2016

We had a gorgeous studio for the price of a hotel room. Perfect if you are staying for business for a few days. They have a full kitchen (no oven) and small living room. The people at the front desk were cheerful and accommodating. It's an easy walking distance to the Chrysler Art Museum which is a little gem and... More 

Helpful?
1 Thank mvision
Theresa T, Front Office Manager at Residence Inn Norfolk Downtown, responded to this review

Thank you for taking the time to express your comments about our hotel. We are centrally located to many attractions and restaurants in the Downtown area. We look forward to seeing you when you return again. More 

Doha, Qatar
Level Contributor
117 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed May 23, 2016

This hotel room was a good size. My wife could sleep while I watched TV in the other room. Having a kitchen was also a plus and the rate was reasonable. All of the staff, especially a repair man, were very nice, but there were too many negative issues: - #1 the bed was horribly soft. We both kept rolling... More 

Helpful?
1 Thank Yankeehoya
Theresa T, Front Office Manager at Residence Inn Norfolk Downtown, responded to this review

Thank You for voicing your concerns as well as complimenting our staff. We are scheduled to start renovation in October of this year. Please feel free to return to our hotel and see our new look. More 

Brooklyn, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 18, 2016 via mobile

Recently stayed at the Residence Inn Downtown Norfolk. The hotel is located close to tourist attractions. Many are within walking distance. The hotel featured the standard residence Inn breakfast which is convenient if not spectacular. Our hotel room was comfortable; however, the furniture was a bit worn and the carpeting was dirty as evidenced by our previously white slipper bottoms.... More 

Helpful?
Thank James M
Theresa T, Front Office Manager at Residence Inn Norfolk Downtown, responded to this review

Thank You for taking the time to write a review of our hotel. I see that there were areas of the hotel that were not as inviting as other areas. We are scheduled for renovation in October 2016. Please join us again to see how we have changed our look. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Norfolk Downtown

Address: 227 West Brambleton Avenue, Norfolk, VA 23510
Location: United States > Virginia > Norfolk
Price Range: $150 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Norfolk Downtown 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Residence Inn Norfolk Downtown Hotel Norfolk
Hotel Style:
#7 Family Hotel in Norfolk
#8 Business Hotel in Norfolk
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