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Hotel Riu Palace Madeira

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#1 of 14 Hotels in Canico
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1,113 Reviews from our TripAdvisor Community

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Showing 874: English reviews
London
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I usually find it easy to write review but this one is more difficult. Rui Palace is a very enjoyable place to spend a holiday, but for me it lacks in to many areas to be considered a top quality destination. I've kept it short as on many things there's nothing new to add to what most people say. The... More 

Helpful?
2 Thank Tuamare
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We have just returned from 2 weeks at the Riu Palace Madeira. The staff are extremely polite and friendly, always a smile and hello for you. The rooms are adequate, although not enough charging points for tablets/phones and I personally found the beds extremely uncomfortable. The pool area was great, never a problem getting a sunbed and the pools are... More 

Helpful?
1 Thank Karcoo
Flint
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first visit to Madeira and the RIU Palace we were booked in for 10 nights all-inclusive. The hotel is 20 minutes from then Airport by coach the island is very hilly the roads are good, winding over bridges and through tunnels. The welcome from the reception staff Joana and Mariana was lovely we even meet Jesus from... More 

Helpful?
4 Thank Yasmin M
Lincolnshire, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We thoroughly enjoyed our holiday here. As has been said often before the staff are wonderful . They are helpful, kind and witty! I'm full of admiration for them swapping from English to French to German and it puts me to shame! Our room was on the fourth floor in the west wing and had a lovely view of the... More 

Helpful?
1 Thank Teresa T
Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is a little dated but spotlessly clean. The staff are great, especially the waiters and waitresses in the restaurant. No real issues with sunloungers etc, just a word of warning about the pools, there are unheated and therefore absolutely freezing! so if you are planning on spending all day every day in and out of the pool be aware!... More 

Helpful?
1 Thank Maz P
Lincoln, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent accommodation staff are all friendly and helpful. Free bus service to local town from hotel but otherwise not a lot to do. Not ideal for people with disabilities lots of steep hills. The Island itself is beautiful lots of local history.

Helpful?
1 Thank Brian S
Newcastle upon Tyne, United Kingdom
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself is a little dated and need of modernising, having said that it is spotlessly clean and all fixtures fittings and furniture in good condition. Apart from a couple of the female reception staff all the staff are marvellous. The waiters cannot do enough for you. The hotel has two sittings for dinner (18:30 and 20:30), which at... More 

Helpful?
1 Thank Urwinrom
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Madeira, responded to this review

Dear guest, Thank you very much for taking the time to write a comment about your stay. We are glad that you enjoyed your overall holidays. We regret that during your second week you had a problem with finding sunbeds at the pool. At check-in we tell our guests that it is permitted to reserve sunbeds at the pool or... More 

london
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Riu Palace for a week on our first visit to Maderia. We had toyed with the idea of visiting many times but as we normally holiday at Easter & October we were worried about rain so kept putting it off. We decided to give it a go this August and were so glad we did. We... More 

Helpful?
2 Thank LeoloverLondon
Wakefield
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Travelled 25 July to 8 August as a couple. Found the hotel to be very welcoming, had requested a high floor and got one (1749). It overlooked a flat roof but had a beautiful sea view. We found the hotel and its staff exemplary. The Reception staff and the dining and waiting staff spoke perfect English. It puts us to... More 

Helpful?
2 Thank p4fed
Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

If you want to whale around a pool, eat and drink more than you should and rush down in the morning before breakfast just so you can get a sun bed by the pool- then this is definitely for you. Thankfully the hotel puts on a regular coach into town so you can escape into Funchal. All the staff are... More 

Helpful?
2 Thank Steve_Anne_Marie
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Madeira, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We will share your comments and suggestions to the corresponding departments. We always... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
Located opposite the oceanfront promenade of Canico de Baixo. 8-Storey building. 10 M to the sea; access to the ocean across a walkway. 13 Km from Funchal (complimentary shuttle service from the hotel; weekdays and Saturdays. Not available on public holidays). 2 Km from the city centre. 2 Km from various shops. 10 Km from the airport. 50 M from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more   less 

Additional Information about Hotel Riu Palace Madeira

Address: Praia dos Reis Magos | Canico de Baixo - Portugal, Canico, Madeira 9125-024, Portugal
Location: Portugal > Madeira Islands > Madeira > Canico
Price Range: $117 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Madeira 4*
Number of rooms: 327
Reservation Options:
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Also Known As:
Riu Palace Madeira Canico
Hotel Riu Palace Madeira Canico
Hotel Style:
#1 On the Beach Hotel in Canico
#1 Spa Hotel in Canico
#1 Luxury Hotel in Canico
#1 Family Hotel in Canico
#1 Romantic Hotel in Canico
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