GRAND HOTEL LA CHIUSA DI CHIETRI $116 ($̶1̶4̶3̶) - Updated 2019 Prices & Reviews - Alberobello, Italy - Puglia

Excellent hotel a short drive from Alberobello

We returned from this hotel last week as part of a tour group to Puglia. The hotel was excellent. The bedroom was large, clean, with comfortable beds and a balcony. The food (half board as part of our tour) was excellent with a good choice - meals selected the night before. We dined in the small dining room (good ambience) with breakfast on the patio. The breakfast can be a bit of a "bun fight" depending on whether groups are leaving early but the choice of fruit, pastries, cold meats and cheese was good. The rooms are decorated in dark red marble (bathroom) and red and gold in the rooms. This is to a high standard but may feel a little dated with many hotel rooms now going for light, neutral colours for decoration. The hotel is about 10/15 mins drive away from Alberobello but transport can easily be arranged by the hotel or tour Rep to take residents into town if required. Thursday is market day in the town and is good for watching the locals or looking for market bargains. The pool area was clean and the large pool was heated so no cold surprises getting into the water, with plenty of sunbeds and not busy at all late afternoon (after 4pm). The price of drinks both at the bar and by the pool was good value. Staff were friendly and helpful. The WiFi is a bit patchy probably depending on other people using the WiFi at the same time - but that is my only criticism. The hotel does have a number of tour groups staying spring and autumn and if you are planning to stay during that time you should be aware of this. Although we never felt the hotel was crowded (except maybe at early breakfast). We were told that during the summer months (July and August) the guests are mostly family groups.…

Date of stay: June 2019

Location

Cleanliness

Service

Trip type: Traveled with friends

Room Tip: Balcony rooms are on the quiet side of the hotel. Trulli rooms could be affected by noise from...

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Group tour

We were staying here with a group so this was our base for the week, rooms are very spacious but decor is dated and even though the dark red marble in the bathroom is from the region it does make it very dark, and a shaving light/mirror would of been nice, WiFi worked just fine and we had no problems the tv was small (others on here have said their too small) well I’m on holiday and we only had it on in the morning for the weather reports. We had a balcony room with some nice views, this was the first hotel we’ve stayed in that had carpets in the rooms consequently the main walking traffic area was dirty to look at compared to the rest of the floor, The staff at the bar and reception were very helpful as to were the staff in the dining room but they seem to be under some stress due to rude guests of a certain age especially at breakfast, on the subject of breakfast there’s cereals, toast, juice, eggs and bacon, fresh fruit, tea and only one coffee machine for one very large dining room. The grounds are very substantial and the Trulli rooms are great to look at but be very aware that with the curved roof it could feel claustrophobic, if you are going to be using this hotel please take some mosquito before and after care repellent, the shuttle bus didn’t bother us as we were on a group tour we were out on the coach by 9:00 at the latest and back by 4:30 then freshen up for our evening meal at 7:30 we had a three course meal every night and at the end of the meal we had to decide what we were going to have the following evening once we decided we just used our initials there were 3 starters, 3 mains and 3 desserts and all cooked to a very high standard and very unusual, if you see anything in the lovely glass cabinets don’t bother asking as the staff on the desk do not have a key. Whilst in this area and walking past the Spa from downstairs there is a very strong smell of chlorine from the downstairs pool this I found most unpleasant as you walk past and in a 4 star hotel this should not happen. Overall a very pleasant hotel and great staff let down by small things that could make it a great 4 star hotel.…

Date of stay: June 2019

Trip type: Traveled as a couple

A 4 star let down

We recently stayed here with a group and whilst the hotel was very clean and comfortable the walk in shower and breakfasts left much to be desired. All their showers are in Jacuzzis and the walk in shower consisted of a small wet room area maybe 90 cm square with a hose on the other side of the toilet which could not be hooked up. Consequently using soap or shampoo was difficult and this would have best suited somebody in a wheelchair with a carer!! Whilst the dinners were lovely the breakfasts were not up to much. La Chiusa di Chietri accommodates large tour groups and the variety of food available should have been bigger and more plentiful. On some mornings there was no cheese left and bread was sometimes scarce as well and we ended up by eating cake that we didn't want!! Also there was only one machine for coffee etc and there was often a long queue. Fortunately we were in the smaller dining room which was much nicer but had to sit at the same table every night and we and others in the group would much rather have been able to sit where we liked and got to know others in the group better. They do not serve dinner before 7.30pm and dinners had to be ordered the night before to make it easier for the staff. On a positive note they served nibbles in the bar area before dinner and afternoon tea was also available. Whilst the hotel is in the middle of nowhere. the grounds are lovely and the Trulli houses, some of which are also hotel rooms, make it all the more interesting. A shuttle bus is also available to and from Alberobello.…

Date of stay: May 2019

Value

Rooms

Service

Trip type: Traveled as a couple

One of the better Hotels

This was probably one of the better Hotels that we had stayed in while traveling through Italy with Insight Vacations! We might come back to Italy, but never with Insight Vacations. Poorly run tour. Horrible dinners and other hotels. Use a different tour company!!!

Date of stay: October 2018

Almost disastrous

Tour Group. This hotel depressed the otherwise high spirits of my wife. It is out in the middle of NOWHERE. There is nothing within walking distance. The first room had a musty smell. There are extra charges for everything, for example....a towel for the pool. The charge for the shuttle into town rises as day becomes evening. The decor is dated and stale. The room tv is only slightly bigger than a bread box. If this is the hotel that your group tour uses, BOOK A DIFFERENT TOUR!…

Date of stay: October 2018

Trip type: Traveled as a couple

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Grand Hotel La Chiusa di Chietri, Alberobello, Italy - Puglia

Grand Hotel La Chiusa di Chietri

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