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Galaxy Hotel

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Saint George beach, Naxos Town 843 00 Greece
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Traveler (384)
Pool & Beach (80)
Room & Suite (56)

About

#14 of 59 hotels in Naxos Town
Location
Cleanliness
Service
Value
Travelers' Choice
Galaxy Hotel is located in the south-western part of the town of Naxos (Chora), just a few steps from the Blue Flag sandy beach of Saint George. Ideally located in the center of the coast, it offers easy access to all of Naxos' attractions. Fully renovated in 2019 in accordance with the Cycladic architecture, it aims at providing its guests with all modern comforts for a pleasant stay. It offers excellent service, discrete modern luxury, authentic quality, perfectly combined with an idyllic setting.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Hiking
Highchairs available
Airport transportation
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Poolside bar
Horseback riding
Windsurfing
Car hire
Taxi service
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Baggage storage
Concierge
Outdoor furniture
Shared lounge / TV area
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Refrigerator
Cable / satellite TV
Extra long beds
Bath / shower
Soundproof rooms
Private balcony
Safe
Telephone
Wardrobe / closet
Private bathrooms
Tile / marble floor
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Good to know
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English, German, Greek
545Reviews8Q+A100Room tips
Traveler rating
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Popular mentions
Carrie48359 wrote a review Mar 2020
Lake Orion, Michigan68 contributions16 helpful votes
We booked our hotel August 9, 2020 for four nights. Galaxy canceled our first reservation because the credit card would expire before our May 23, 2020 booking. We never had to do this before, but we had to rebook with a different card that doesn’t expire until 2023! This credit card was considered acceptable. Once a reservation was excepted and we had a confirmation number we hadn’t thought about the reservation since August 2019 when we booked it. It is getting closer to our holiday so we wanted to arrange transportation from the port to the hotel so we wrote to the hotel on March 8,2020. We received a response 12 hours later simply saying that the hotel manager CANCELED our reservation in January 2020! NEVER did they bother sending us any correspondence saying they were going to cancel our reservation! We were shocked as no balance is kept on the card and the card wouldn’t expire until 2023 and has a limit that far exceeds anything I’d ever use. Every email we sent in response to this shocking information was met with an unrelenting repeat of the same message that he canceled our booking in January. The hotel manager, Lambros [ - ] was unapologetic, uncaring and firm! He was NOT going to fix this, despite the fact that there was absolutely no reason for him to have canceled our booking. I emailed again, and again he repeated that he canceled our reservation in January and gave away our room! This was an unreasonable, nonsensical decision to do this to us. Had we not have written for transport from the port, we would have gotten there in May and had nowhere to stay! Despite his uncaring, unpleasant message telling us to look elsewhere, we wrote again, hoping to appeal to his sensibilities (of which he has none). We offered to write a favorable review if he would right this wrong and honor our reservation/confirmation. We expressed that we would let people know online that it was handled to our satisfaction. Not only did he not admit wrong-doing, show any remorse or apologize, he said that we were blackmailing him! We offered him a good review despite the fact that he totally screwed us over, if he would simply do the right thing and he calls that “blackmail?!” That’s outrageous! Talk about insult to injury! He literally insulted us! There are so many amazing hotels to choose from in Naxos; don’t take the chance with this irrational and unpredictable guy. We did everything right and were totally mistreated by the hotel manager. This could happen to you too. The way Lambros [ - ] handles reservations and clientele is so unprofessional and shameful. Two thumbs down.
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Date of stay: March 2020Trip type: Traveled with friends
4 Helpful votes
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michellek375 wrote a review Nov 2019
Cape Town, South Africa3 contributions4 helpful votes
A modern, well-appointed hotel with wonderful staff who were super-friendly and genuinely concerned about our well-being. Nothing was too much trouble for them to organise or arrange. Well appointed bedroom with cute balcony which had views overlooking the beach. Perfect for sun-downers (but pack mosquite protection for outdoors at dusk!). The modern shower rates as the best shower I have ever had! Fantastic breakfast was served. Hotel within easy walking distance of excellent eateries and the Old Town.
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Date of stay: October 2019
Location
Cleanliness
Service
Room Tip: Balcony with sea views
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2 Helpful votes
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Response from LambrosChamilothoris, Διευθυντής at Galaxy Hotel
Responded Nov 11, 2019
Dear michellek375, Greetings from Naxos & Galaxy hotel! Thank you for choosing the Galaxy Hotel to spend your holidays in Naxos & of course for your kind words and your wonderful review. We are truly happy to know how much you enjoyed your stay at and we are glad to hear your supportive comments. Your words of encouragement, make us feel proud of what we do. It will be our pleasure to welcome you back soon. Best regards Lambros Chamilothoris Hotel Manager
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ShelleyKrause wrote a review Oct 2019
223 contributions64 helpful votes
+1
This is a fantastic hotel! The location is perfect with the beach, bars and restaurants within a few minutes walk. Still, it's quiet. The architecture and grounds are beautiful. Our room was very clean, tastefully decorated and very comfortable. Housekeeping does an excellent job. We were thrilled to find the hotel laundry service was reasonably priced and the clothes left in the morning were neatly folded and placed in our room by afternoon! The entire staff was wonderful with a friendliness and professionalism that was impressive and exceeded expectations. We were a group of 30 people, all friends and loud at times. Those who worked there were kind and always made us feel welcome. The staff truly made our stay outstanding.
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Date of stay: October 2019Trip type: Traveled with friends
2 Helpful votes
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Response from LambrosChamilothoris, Manager at Galaxy Hotel
Responded Oct 20, 2019
My dear ShelleyKrause, All the staff of the Galaxy Hotel & me personally would like to thank you for taking the time to share with us your review, regarding your recent stay. We highly value each and every feedback we receive from our guests and take it both as a compliment and as a motive to become even better with each coming day. We are pleased to read that you had a great overall stay at the Galaxy hotel and about praising our dedicated personnel who always do their best in order to make your holidays unforgettable. We looking forward to welcoming you back again in the future! With best regards, Lambros Chamilothoris Hotel Manager
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CTBen1 wrote a review Oct 2019
Milford, Connecticut2 contributions1 helpful vote
My wife and I stayed at the Galaxy Hotel after a short stay in Athens. We both found the hotel to be very comfortable and staff was super helpful and friendly. Our room was clean and updated. I enjoyed the pool area and you could walk to beach, restaurants and the Temple of Apollo. We are not world travelers but this trip was amazing. We spent 6 days in Naxos at the Galaxy enjoying sunsets , restaurants, friendly staff and a daily nap after the beach waiting for dinner! We rented a car for a drive to nearby villages for the day. It was happily facilitated by hotel staff, very easy and had a great time. Thank you owners and staff for a great stay!
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Date of stay: August 2019Trip type: Traveled as a couple
1 Helpful vote
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Response from LambrosChamilothoris, Manager at Galaxy Hotel
Responded Oct 20, 2019
Dear CTBen1, Let us thank you wholeheartedly for taking the time to review our hotel! We highly value each and every feedback we receive from our guests and take it both as a compliment and as a motive to become even better with each coming day. Hearing that you had a fabulous time is of utmost importance to us as we put great efforts into offering immaculate accommodation. Attention is a word that we are all so familiar with and give our best to make it happen. Sharing flattering words for our staff is our greatest reward because they go the extra mile to satisfy the requirements and needs of each guest personally. We hope that we managed to meet the expectations created as soon as you recommended us. All the Galaxy hotel team, cannot wait to accommodate you again in the near future! Kindest regards, Lambros Chamilothoris Hotel manager
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mario b wrote a review Oct 2019
Buenos Aires, Argentina536 contributions211 helpful votes
We stayed 4 days and always we feel like home. Eleni and Panos in the front desk always answered all the dubts with a smile. And great was the gift that the hotel give to my wife in her birthday. The room was awesome with a view to the sea. Breakfast was good but I would like a little difference in each day. The clean was perfect and the service and the attention was good too. The pool was perfect too and the proximity to the beach was wonderful. Thank you all the persons of this hotel that do all the best for us
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Date of stay: October 2019Trip type: Traveled as a couple
2 Helpful votes
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Response from LambrosChamilothoris, Manager at Galaxy Hotel
Responded Oct 20, 2019
Dear mario b, We are so grateful for your rating! We are constantly hard at work doing everything we can to deliver high-quality experiences to every one of our guests. Your opinion is valuable to us and helps us shape everything that we do. We are looking forward to welcoming you back in the near future! With best regards, Lambros Chamilothoris Hotel Manager
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PRICE RANGE
$89 - $294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
galaxy hotel naxos city
LOCATION
GreeceSouth AegeanCycladesNaxosNaxos Town
NUMBER OF ROOMS
54
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Frequently Asked Questions about Galaxy Hotel
Which popular attractions are close to Galaxy Hotel?
Nearby attractions include Saint George Beach (0.2 miles), 520 Premium (0.3 miles), and Cine Naxos (0.2 miles).
What are some of the property amenities at Galaxy Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Galaxy Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Galaxy Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Galaxy Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Galaxy Hotel?
Conveniently located restaurants include Soulatso, Nissaki Restaurant since 1971, and To Elliniko.
Are there opportunities to exercise at Galaxy Hotel?
Yes, guests have access to a pool during their stay.
Does Galaxy Hotel have an airport shuttle?
Yes, Galaxy Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Galaxy Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Naxos.
Are any cleaning services offered at Galaxy Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Galaxy Hotel?
The staff speaks multiple languages, including English, German, and Greek.