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Newport News Marriott at City Center

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493 Reviews from our TripAdvisor Community

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Showing 491: English reviews
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Reviewed yesterday NEWvia mobile

I stayed in the "fountain view" room which should've been called "rooftop view" as in order to see the fountain you had to look to the far right and you could see a part of it. Bathroom could've used a better cleaning in the tub. The staff however was very friendly as always. Room service had no vegan or vegetarian...

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Helpful?
Thank Stephanie P
Michigan City, Indiana
Reviewed 2 days ago NEW

We attended a quilting retreat in early February that was just great. The hotels reasonable price combined with all the amenities and great rooms made for a highly productive and enjoyable retreat!!!!

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Helpful?
Thank Richard R
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

We are so pleased to host the annual meeting of Birds of a Feather! Thank you for choosing the Newport News Marriott at City Center for your recent conference. It was a privilege to be of service! I was delighted to read that our associates met all of your needs and expectations. Thanks also for posting our review online. Your...

Shenandoah Valley
Reviewed 3 days ago NEW

We stayed here for the weekend for a convention. The staff was so great! The view of the fountains was incredible day or night. It was within walking distance of several nice restaurants and it felt very safe there at night.

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Helpful?
Thank bikenva
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

We were so glad to have the distinct pleasure of hosting your recent event at the Newport News Marriott at City Center. It was nice to read that our staff and facilities helped make your function go off without a hitch. We host many such groups and meetings and our entire team is committed to ensuring everyone has a great...

Reviewed 3 days ago NEWvia mobile

We stayed here for a convention. The staff was nice and helpful. The hotel itself is beautiful inside. Our room was nice and comfortable. What really helps make this hotel wonderful is the fountains outside the hotel. Make sure when you stay you get a room with a view of them. It is so nice just to take a stroll...

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Helpful?
Thank Sean M
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for choosing the Newport News Marriott at City Center for your recent conference. It was a privilege to be of service! I was delighted to read that our associates met all of your needs and expectations. Thanks also for posting our review online. Your feedback will confirm for future groups that we are the ideal hotel of choice...

Reviewed 1 week ago

While at a conference at Newport News Marriott, I ate at the restaurant on site. Food was good. Vivian, Our waitress, went above and beyond her duties. Vivian was courteous and especially friendly. She gave many personal touches to our visit to the restaurant.

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Helpful?
Thank allenandgayw
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for staying at the Newport News Marriott City Center. I am glad that you had the opportunity to dine at our Kitchen 740 Restaurant. Our chef takes great pride in preparing mouth-watering dinner specials and entrees made of the highest quality ingredients. American cuisine never tasted so good! I will be sure to share your compliments with the...

Rock Hill, South Carolina
Reviewed 1 week ago via mobile

I enjoyed my stay at the Marriott. I frequently stay in hotels for business and this one is very clean and comfortable. My wife and I both slept well in the bed and enjoyed the stay. We didn't have breakfast at the hotel because it was a little pricey.

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Helpful?
Thank Jonathan H
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for choosing the Newport News Marriott at City Center and sharing your experience with fellow travelers online. It was my pleasure to read that you were very satisfied with your room, the comfy bedding, fast internet connectivity and oversized flat panel TV - all the comforts of home. Our housekeeping team understands that cleanliness is the number one...

Newport News, Virginia
Reviewed 2 weeks ago

My husband and I, along with two other couples, stayed at the Marriott following a fund-raising event in Newport News. We would like to commend Vivian for her great customer service to our group in the lounge/bar/breakfast area!

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Helpful?
Thank bawaltz
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for sharing your experience at the Newport News Marriott at City Center through Trip Advisor. I am delighted you stayed with us after our hosting the Fur Ball supporting the Peninsula SPCA. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your...

Burlington, NC
Reviewed 3 weeks ago via mobile

First of all, my husband and I stay regularly at Marriott. As a very frequent guest, we prefer Marriott because of the concierge room on the top floor as well as the pillows;). The hotel was, in our opinion, in excellent condition. The furniture (desk, nightstands, etc) were in great condition. The doors on the exterior in the hall have...

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Helpful?
Thank LisaSW
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for sharing your experience at the Newport News Marriott at City Center through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and...

Oakdale, New York
Reviewed 3 weeks ago via mobile

They were awesome , rooms were so clean ! Great hotel :) Very accommodating since the concierge floor was not open they gave u 2 free breakfast tickets for both days ! That was awesome !!!!!!!!!!! The room service was really great too !!!!!

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Thank kraz575
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

As one of our important Reward Members, Thank you for choosing to stay at the Newport News Marriott at City Center and for sharing your review with other travelers. I was absolutely delighted to hear how much you enjoyed your stay with us and we were able to impress you with our service, accommodations and facilities. I look forward to...

VA
Reviewed 3 weeks ago

This is a very nice hotel, we have stayed here a couple of times when in town for a sport event. I removed one star due to our bad experience with room service. My daughter's tournament ended very late at night on Saturday and as most places were closed at that time, we thought the easiest way would be to...

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Helpful?
Thank PataMat
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for taking the time to share your recent experience at the Newport News Marriott at City Center with us. As a Valued Guest, I was disappointed to hear about your experience in our Room Service. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Newport News Marriott at City Center

Address: 740 Town Center Dr, Newport News, VA 23606-4274
Location: United States > Virginia > Newport News
Price Range: $148 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Newport News Marriott at City Center 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Marriott Newport News At City Hotel Newport News
Newport News Marriott
Hotel Style:
#5 Business Hotel in Newport News
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Questions & Answers

Here's what travelers have asked, with answers from Newport News Marriott at City Center staff and other travelers.
1 question
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Questions? Get answers from Newport News Marriott at City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a view of the fountains. Really pretty!”
 of 5 bubbles bikenva, 3 days ago | Read review
“Fountain views are relaxing”
  • Living room, fridge, TV,. LG crn desk w/ chair. Bath Rm between bdrm & LR.
  • from the living rm window on the 8th fl
  • 10:30 am the 45 mph gusty-wind whipped the fountain water in 1 direction.
  • window in bedroom the door leads to the living room
  • The calm before the storm
  • Blizzard overtakes and shuts down Newport News
  • King size bedroom with fridge and TV
 of 5 bubbles krlylox, 4 weeks ago | Read review
“Get a room overlooking Town Center”
 of 5 bubbles lauert13, 4 weeks ago | Read review
“Consider the Concierge floor or higher floors”
 of 5 bubbles j0urneymaker, Jan 8, 2017 | Read review
“Get a room with fountain view”
 of 5 bubbles SouthJersey14, Jan 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question