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Newport News Marriott at City Center

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Newport News Marriott at City Center
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411 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Washington DC, District of Columbia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The Marriott City Center is a modern, clean hotel. It is within walking distance of many good restaurants and a lovely fountain area to stroll around. The staff is very friendly and helpful and the onsite restaurant/lounge is spacious and serves food throughout the day. My one complaint is that the bed is very uncomfortable. The mattress feels like a... More 

Helpful?
Thank J L
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for taking the time to share your wonderful comments regarding your recent stay at the Newport News Marriott at City Center. As a General Manager, your compliments were a pleasure to read and I was delighted to hear that you were thoroughly spoiled by our associates. I am glad you had a chance to take advantage of our... More 

Seattle, Washington
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, lots of restaurants to chose from, if you want to walk and go out. Bellman was great, informative and helpful! Rooms were standard Marriott nice, while Concierge was terrific with a nice breakfast. Pool and workout gym also nice!

Helpful?
Thank usaflyer
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for taking the time to share your wonderful comments regarding your recent stay at the Newport News Marriott at City Center. As a General Manager, your compliments were a pleasure to read and I was delighted to hear that you were thoroughly spoiled by our associates. I am glad you had a chance to take advantage of our... More 

Virginia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beautiful hotel in a great location. Great area with shopping and nice restaurants. No complaints at all with the facility or the area. Very nice and a lot of fun. The problem with our stay is all in the details, which were lacking. We were there for 3 nights. The 2nd night our room wasn't cleaned. The free coffee was... More 

Helpful?
Thank Veleno45
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for choosing the Newport News Marriott at City Center as hotel of your choice during your visit to Newport News. I truly appreciate your candid feedback and I am terribly sorry that we were not able to meet you needs. I have shared your comments with our management team and we will be using this feedback to prevent... More 

Fairfax, Virginia
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A basic Marriott.. but there are a few service things that they did it better, the rating would go up. First if they put you in a "accessible room" be aware that the water pressure in the shower is lousy. We didn't ask for an accessible room, so if they volunteer you for one, probably something to think about Second,... More 

Helpful?
Thank BenGlassLaw
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for staying at Newport News Marriott City Center and for posting your experience online. I am pleased to read you enjoyed your overall stay with us, however it is concerning that we were not able to meet all your needs during your stay. I will certainly share your observations and my management team and redouble our training efforts... More 

Baltimore, Maryland
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Staff at the front desk was phenomenal. Live concert outside at the fountains. Lots of restaurants outside of the door and a nice happy hour gathering. Bar is very nice and rooms are very well-maintained. Highly recommended Hotel from frequent business traveler.

Helpful?
Thank Bill D
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for choosing the Newport News Marriott at City Center and taking the time to share your experience. We take great pride in delivering excellent service and accommodations. That along with our desired makes our Marriott one of the best places to stay while in Newport News at City Center. It was a pleasure to read your comments and... More 

Rochester, New York
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at this hotel for business, great location - restaurants in the area not that great, you will need to drive to get nice restaurants. The hotel is very good and the service is up to standard. The renovated concierge room is ok not great. The breakfast is limited no meat items like beacon. Other than that I will... More 

Helpful?
Thank JOHAN L
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for choosing the Newport News Marriott City Center hotel for your stay once again. As a General Manager, there is no greater praise to have a guest return because they love the staff, location, amenities and everything else our hotel has to offer. Our associates work exceptionally hard to go above and beyond to for every single guest... More 

New York
Level Contributor
107 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A great location not a far drive to all the major attractions, lots of food choices near by, movie theater next door. One thing to look out of dis the parking charge. If you ask for a parking pass they will charge you per day for it but there is lots of free local parking

Helpful?
Thank John N
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for staying at the Newport News Marriott at City Center recently and for sharing your comments regarding the location of the hotel. Whether our guests are here for a quick two night stay or attending a week long meeting, there is so much to enjoy within steps of our hotel. It was also wonderful to read that you... More 

Devon, England
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I used this hotel on advice from a colleague. It was convenient for work, but is also in a lovely location, surrounded by bars, restaurants etc. I had a great room that was well equipped. My negative comment concerned the charges. I was surprised by the final bill as each day had different prices, increased by the various US taxes,... More 

Helpful?
Thank JAB_Devon
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for your reviewing your recent stay at the Newport News Marriott at City Center. I regret that you had a negative experience in our room service and apologize for falling short of your expectations. We normally receive wonderful comments from our guests about the quality of the food and great service levels however we always have room for... More 

Richmond, Virginia
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in Newport News VA for a tennis tournament and had fled our original hotel as it was not to our liking and some did not feel safe with the room door facing the outside world. The Marriott at City Center is situated around a large fountain and on Friday’s they have a live band playing in the surrounding... More 

Helpful?
Thank Just_a_normal_mom
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for choosing the Newport News Marriott at City Center for your recent tournament. It was a privilege to be of service! I was delighted to read that our associates met all of your needs and expectations. Thanks also for posting our review online. Your feedback will confirm for future families that we are the ideal hotel of choice... More 

Henderson, Nevada
Level Contributor
113 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is an old hotel but with renovations is in good condition. The biggest plus at this hotel is the incredibly friendly staff. Beyond that the hotel is a little quirky. The AC control is exasperating. You will never get the room temp below 74 degrees. It must have regulator on it. The shower provided a good supply of hot... More 

Helpful?
Thank Love2Travel_NE
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for staying at Newport News Marriott City Center and for posting your experience online. I am pleased to read you enjoyed your overall stay with us, however it is concerning that we were not able to meet all your needs during your stay. I will certainly share your observations and my management team and redouble our training efforts... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Newport News Marriott at City Center

Address: 740 Town Center Dr, Newport News, VA 23606-4274
Location: United States > Virginia > Newport News
Price Range: $173 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Newport News Marriott at City Center 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Marriott Newport News At City Hotel Newport News
Newport News Marriott
Hotel Style:
#5 Business Hotel in Newport News
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