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Marriott Hotel Newport News at City Center

569 reviews
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Traveler (134)
Room & Suite (59)
Storyboard
Overview
  • Excellent51%
  • Very good31%
  • Average10%
  • Poor4%
  • Terrible4%
Travelers talk about
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Marriott Hotel Newport News at City Center
Special Offer: Parking Included!
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (569)Write a Review
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Show reviews that mention
All reviewsthe concierge loungeconference centerfront deskfountain arealarge fountainnice hotelroom servicemovie theaterrestaurants and shopsbusiness tripwould highly recommend this hotelenjoyed my stayindoor poolyogurthousekeeping staffoysterskerry
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1 - 5 of 567 reviews
Reviewed 4 days ago via mobile

There are breaking points when travelling regularly for work and today I reached one of those points. Why do Tidewater area hotels make getting from the car into the hotel so difficult? Why is the valet parking closer than parking for self park guests? Why...More

Thank Yelloyellow
Response from Mark B, General Manager at Marriott Hotel Newport News at City CenterResponded 3 days ago

Thank you for your recent stay with us at the Newport News Marriott at City Center. I am sorry that we let you down and did not provide you with excellent front desk service. We truly take pride in our guest service training and the...More

Reviewed 5 days ago via mobile

From beginning to end, my 4 night stay at this hotel was easy going! Service was always efficient and with a smile. My room was comfortable and serviced when I requested. Ice available on the floor, a functioning gym and all the amenities you could...More

Thank Adam H
Response from Mark B, General Manager at Marriott Hotel Newport News at City CenterResponded 4 days ago

Thank you for choosing our hotel for your recent stay in Newport News Marriott at City Center. We put a lot of time and emphasis on training to ensure we provide service excellence to each and every guest. Your wonderful comments let us know we...More

Reviewed 2 weeks ago via mobile

We truly enjoyed our stay at this Marriott and found the close proximity to fun restaurants around the city center complex including the movie theatre, as well as being central to many museums and historical sites in the area. I would definitely stay there again...More

Thank Stevelikestraveltoo
Response from Mark B, General Manager at Marriott Hotel Newport News at City CenterResponded 4 days ago

Thank you for staying at the Newport News Marriott at City Center recently and for sharing your comments regarding the location of the hotel. Whether our guests are here for a quick two night stay or attending a week long meeting, there is so much...More

Reviewed December 7, 2017 via mobile

I stayed here for the weekend for Hollydazzle-it was my first time and it was crazy hectic. I admit I was dissatisfied at first because my keys didn’t work and I kept having to get new ones at the reception desk, and since I have...More

Thank Christieandmatthew
Response from Mark B, General Manager at Marriott Hotel Newport News at City CenterResponded December 8, 2017

Thank you for taking the time to recognize Autumn for the wonderful service she provided during your stay. We are very proud of her and you can be assured that I will recognize her efforts at the next staff meeting in front of her peers...More

Reviewed December 6, 2017

Great hotel and wonderful staff! The staff was very accommodating to all my needs and were extremely helpful! Breakfast in the restaurant downstairs was also lovely. Vivian and Kyla were amazing and made every breakfast a treat.More

Thank kadaback
Response from Mark B, General Manager at Marriott Hotel Newport News at City CenterResponded December 8, 2017

Thank you for taking the time to recognize Vivian and Kyla for the wonderful service they provided you during your stay. We are very proud of them and you can be assured that I will recognize their efforts at the next staff meeting in front...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
$135 - $225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Newport News
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$135 - $225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Newport News
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (134)
Room & Suite (59)
Pool & Beach (5)
Dining (3)
Hotel & Grounds (111)
Business Center & Event Rooms (7)
Bathroom (4)
Questions & Answers
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Grant N
January 13, 2015|
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Response from Matthew M | Property representative |
Wow, that sounds like it will be a great show! Absolutely, we have a king size bed available for you and we will be able to honor your early check-in request. We are only 2 miles from the Ferguson Center so we would be a... More
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Room Tips
"good location"
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"The rooms facing the water fountains have the best views..."
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"choose a room farther from the elevator to decrease noise"
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"Our view was great. We were on the ninth floor looking out over the pond. Beautiful view, right in the middle..."
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