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Country Inn & Suites By Carlson, Newport News South

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Country Inn & Suites By Carlson, Newport News South
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309 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Lawrenceville, Georgia
1 review
1 of 5 stars Reviewed 2 weeks ago

I have stayed at MANY Country Inn this was by far the WORST: This was a 4th of July vacation for me and my family. Turn out to be VERY frustrating. Check in the room the smell was horrible, the lock broke on the door; then the worst part the toilet over flowed water everywhere (this all happen within 30mins).... More 

Helpful?
Thank cswarptue
StephenBarger, General Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

Dear Guest, On behalf of our entire staff and management team, I apologize for the issues you experienced during your visit. We are working dillegently to prevent these types of issues from happening again in the future, and we are planning major renovations for the fall. I hope that you give us another chance next year so you can see... More 

Travelers are raving about these Newport News hotels

Jacksonville, North Carolina
Level Contributor
196 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I've been to worse. The hotel is in need of updating. Stains on room carpets, stained hallway carpets, loud heat and air units, and crazy layout in the hot tub room. The staff was really nice but the overall quality was kinda dirty and outdated. Our original room had a messed up door lock so we were upgraded into the... More 

Helpful?
Thank Jolanda D
StephenBarger, General Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

Jolanda, I am very sorry about the issues you had during your visit with us. We are planning major renovations this fall that will include new carpets, new mattresses, comforters and much more. I assure you that we are working on the specific issues that you had to ensure they are rectified as quickly as possible. Sincerely Stephen Barger General... More 

Georgia
1 review
1 of 5 stars Reviewed 4 weeks ago

I recently, back in February 2016 booked a room for 3 days on government travel. As so many times in the government travel dates, times and location changes because of the mission. I was not aware that I had two reservation in there system. What have was one reservation was cancelled and the other reservation wasn't. I feel that I... More 

Helpful?
Thank maegrissom1
StephenBarger, General Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

Dear Guest, We are proud to offer 39" flat screen TVs in all rooms, with HDMI ports, and a 100% smoke free facility, and I am confident you would have enjoyed your stay if you had the opportunity to stay with us. I am very sorry about the cancellation issue you had. If your travel agent did not cancel the... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

We were staying at this hotel for a gymnastics camp for our daughter. We checked in a 4pm and went to dinner came back to the room and took the kids to the pool. The hot tub was green, and running and not covered, the tile in the pool room had a slime film around on it, and finally the... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Justin H
StephenBarger, General Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

Justin, I am very sorry about the issues that you experienced during your visit. We are planning full renovations this fall that will include items such as the carpets, comforters, bed skirts, mattresses, and much more, so upon future visits you should notice huge differences. If you would like to discuss your stay with us in more detail please give... More 

Stafford, Virginia
1 review
1 of 5 stars Reviewed 4 weeks ago

The room we were given was literally crawling with ants. There is no way housekeeping could have missed this. We had to scramble late at night to find another hotel in the area. We only found another room due to a cancellation at another hotel.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Elizabeth W
StephenBarger, General Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

Elizabeth, We have taken corrective actions and are working dillegently to ensure this issue does not reoccur. Feel free to contact me at the hotel directly. Stephen Barger General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Renovated in 2010, the smoke and pet free, 64 rooms and suites provide travelers with comfortable, affordable and value rich lodging in Hampton Roads. All beds feature Serta Perfect Sleeper matresses, rooms have individually controlled thermostats, and hypoallergenic linens to provide a comfortable nights rest. As a mid scale, limited service hotel and located in the heart of Hampton Roads, the Hotel assures guests that room and suite rates remain competitive. With all of the standard amenities of the Country Inn & Suites by Carlson brand guests appreciate the features and services they come to expect such as an indoor swimming pool and hot tub, 24 hour coffee and tea, freshly baked cookies, and complimentary hot breakfast and WiFi.We look forward to hosting your future stay. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Newport News South

Address: 1069 J. Clyde Morris Boulevard, Newport News, VA 23602
Location: United States > Virginia > Newport News
Price Range: $69 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Newport News South 2.5*
Number of rooms: 64
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Also Known As:
Country Inn And Suites Newport News South
Country Inn & Suites Newport News South Hotel Newport News
Country Inn Newport News
Newport News Country Inn
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