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Newport News/Williamsburg Extended Stay Hotel

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Newport News\/Williamsburg Extended Stay Hotel
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100 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Philadelphia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Stayed here the weekend of July 22nd, 2016 with 2 other family members. Checked into room and immediately noticed that there was a less than a half roll of toilet tissue in the bathroom. Looked for a replacement roll and found nothing along with no other toiletries except for a tiny bar of soap! This was the same as all... More 

Helpful?
Thank BNB-Beverages
Washington DC, District of Columbia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Had a bad feeling when we were checking in (although the lady that helped us was very pleasant) and we were not proven wrong about our room. Glad it is only for one night. Not even worth the discounted group rate we paid. Mold in the coffee pot, the one and only coffee cup was dirty and greasy, there was... More 

Helpful?
1 Thank nccnana316
A TripAdvisor Member
5 of 5 stars Reviewed January 9, 2016 via mobile

We came in here with family and had a great time! Clean and spacious studios with fully equipped kitchens are all we needed for one night stay. Convenient location to shops and restaurants helped us after we left. Good hotel for whoever needs basic hotel with fully equipped kitchen.

Helpful?
Thank A TripAdvisor Member
1 review
2 of 5 stars Reviewed August 24, 2015 via mobile

The staff was great. I thought the Stay was great for a couple of days but then the water stops working then you have no hot water at all. I call the front desk the next day to see what the problem was someone says yeah we are working on it and it won't be fixed until Monday. To remind... More 

Helpful?
Thank SheleyR
Marion, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 29, 2015

If you are use to at least the minimum comforts of a hotel don't expect them here. Dirt linen, No housekeeping but every so many days, out dated room furniture, dirty carpet, description of hotel on internet misleading. So if your looking for a good hotel stay look past this one. The only good thing was that the staff was... More 

Helpful?
1 Thank Kip R
Vienna, Virginia
1 review
1 of 5 stars Reviewed July 14, 2015

Our experience was awful. The services was cut. There was not toilet paper and my husband had to go to front desk to ask for it because the telephone didn't work!!!!!!!! There was no towel fore face. The room suppose to be not smoking but it was or at least it used to be. You could see the burning spot... More 

Helpful?
Thank mosaferat2015
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 22, 2015 via mobile

After a very long drive from massachusetts, we check in and hoped to relax but instead entered our 1st room which turned out to be a non smoking room that reaked of smoke. It had a plastic bag still covering the smoke detector! I went to throw it away and when I opened the cabinet door, the trash there was... More 

Helpful?
2 Thank shara519
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 21, 2015

I love the stay here because of the friendly staff A'Rhonda ,Danna and Joshua. But, this is what the manager needs to improve on: 1. Remove abandoned vehicles that have been sitting in the parking lot for months, some are recked and all have no license plates. How can the manager not notice this? 2. Flood lights outside of the... More 

Helpful?
3 Thank Rita C
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 13, 2015 via mobile

THIS IS MY THIRD REVIEW...hopefully trip advisor will post this one as I will NOT get into detail this time (I don't think they like details). This MOTEL is NASTY,run down, has bed bugs. They had FECES dripping into a bucket right next to my room. All in all this MOTEL is disgusting. Don't walk away. ..RUN!

Helpful?
1 Thank giahna
Yorktown, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 30, 2014

Ive stayed here now as a place between places. The new manager, has now decided to get EVEN more money from me and raise my fee from $224 per week to $250 per week. May not seem like much to some but he is also making sure that if you miss housekeeping during the week, you will be charged and... More 

Helpful?
1 Thank hope w
CrestwoodNewportNews, Manager at Newport News/Williamsburg Extended Stay Hotel, responded to this review

First of all, I thank you for taking the time out of your schedule and to give some feedback on your recent stay. I sincerely apologize for not meeting your lodging need as it is the intent to deliver an exceptional guest experience to all our guests. It is the operational intent to provide weekly housekeeping to all our long... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Self-Serve Laundry
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Crestwood Suites - Newport News, VA is located perfectly near many corporate organizations/companies, restaurants and shopping centers with easy access on-off I-64. All our suites are furnished with an electric stove, full size refrigerator, microwave, kitchen utensils, hair dryer and iron/board. For your convenience, we also provide free Wi-Fi access and onsite guest laundry and fitness facility. It's your perfect "home way from home." The Crestwood Suites - Newport News, VA is ideal for you, our extended stay guests needing a place to call home where our friendly staff and clean rooms await your arrival. The Crestwood Suites - Newport News, VA look forward in serving your lodging needs. Safe travels. ... more   less 

Additional Information about Newport News/Williamsburg Extended Stay Hotel

Address: 11 Old Oyster Point Rd, Newport News, VA 23602-7118 (Formerly Crestwood Suites Newport News)
Location: United States > Virginia > Newport News
Price Range: $40 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Newport News/Williamsburg Extended Stay Hotel 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Crestwood Suites Newport News Hotel Newport News
Crestwood Hotel Newport News
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