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Holiday Inn Express & Suites Newport News

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Holiday Inn Express & Suites Newport News
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162 Reviews from our TripAdvisor Community

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Showing 161: English reviews
PA
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay here. The staff couldn't be any nicer or more helpful. They rode us around the area for free and suggested great places to go!!! If you like history go to this town. We enjoyed the museum's and the City Center.

Helpful?
Thank divadi17
wny
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It started off with a slight hiccup but was great after that. My wife and I were too early to check in, so we left our information at the front desk. When we came back later in the evening we were checked in quickly. We went to our room and found it had not been cleaned yet from the prior... More 

Helpful?
Thank willtravelfromhere
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear willtravelfromhere, Thank you for your 5 star review. We apologize for the hiccup you experienced while you were in home and thank you so much for being a good sport about it. We thank you again and next time you're down in the area give me a call. David J More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel was awesome and staff was very friendly. The rooms were clean and comfortable for our family. The breakfast was great and the gentleman kept up with keeping the area clean and stocked with food! The pool was a little small, but it was refreshing! We will stay here again when we are in the area!

Helpful?
Thank nreams
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear nreams, Thank you for your 5 star review!! We appreciate you taking the time to let us know about your experience. Your comments will be shared with our staff. Thank you again and we look forward to seeing you when your travels return you to Newport News More 

Mechanicsville, Virginia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The staff were absolutely delightful and helpful but the hotel suffers from being average at best. The pool was cold, there was no Jacuzzi. The breakfast was average and not organized in a way to serve the number of people waiting to eat. The freezer in the room needed defrosting. The wifi stunk and I kept having to reconnect.

Helpful?
Thank DEMetcalf
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear DEMetcalf, Thank you for your valuable feedback. We appreciate you taking the time to let us know about your recent stay with us. We apologize for the deficiencies you experienced while in our home. All issues will be addressed and we will continue to work on exceeding your expectations.. Thank you again. More 

Richmond, Virginia
Level Contributor
101 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 1 week ago

For us there is no other hotel in town. The team remembers us and is always happy to greet us. The renovations continue to progress extremely well and even though we were there in mid-June we already see improvements to the new rooms. The room blackening shades are great for sleep. AGM David always sets the tone, and he and... More 

Helpful?
Thank Bob D
Danville, Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed here the weekend of July 15-17. The hotel location is excellent. There is quick access to I-64 and the entire peninsula. There were plenty of restaurants nearby or within 10-15 minutes, so that was great. The hotel staff was friendly and courteous. I would give it more stars, but we had a couple issues that prevent me. First,... More 

Helpful?
Thank bman344
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear bman344,, Thank you for you valuable feedback. I appreciate you taking the time to let us know about your experience in our home. My sincere apologies for our lack of attention in breakfast. These issues will be addressed. We're currently in the process of updating our WIFI connection and will make sure it's up to par for our guest.... More 

Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Wow we had the best room in the house. We booked a suite and what a surprise! Very large rooms. The living area had a full kitchen, dining table, several chairs, couch and work desk. The bedroom was very large with a awesome bathroom. We were pleasantly surprised. The only problem we had was the internet was terrible. We were... More 

Helpful?
Thank G7405PVdanielr
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear G7405PVdanielr, Thank you for your valuable feedback. We appreciate you taking the time to let us know about your experience in our home. I have noted the issue with the internet and will look at getting that worked on. Thank you again and we look forward to seeing you when your travels return you to Newport News. More 

Hopewell, Virginia
Level Contributor
143 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here overnight during the fourth of July weekend 2016. Was very crowded, but more about that later. We stayed on the renovated wing. Pros - very fast checkin and courteous service! exceptional! -well landscaped hotel and VERY clean common areas -room was spotless w/ comfy beds, down comforters and nice linens -clean bathrooms w/ curved shower rods -super warm... More 

Helpful?
Thank FBOOTH6
Fort Wayne, Indiana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 22, 2016

Front desk people helpful, esp. David. Ladies in the breakfast room very helpful. But they do not leave anything available for after hours. Room was clean. Location is difficult to enter/exit. But it is close to the interstate. Nice swimming pool.

Helpful?
Thank rick b
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear rick b, Thank you for your review. We appreciate you taking the time to let us know about your experience in our home. Thank you and see you soon! More 

Cincinnati, Ohio
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 20, 2016 via mobile

Stayed for 4 days and hotel was very pleasant. Rooms were very comfortable, breakfast in the morning was a nice touch and staff was exceptional. Price for rooms were reasonable. Rooms did not have frig or microwave so plan accordingly. Easy access to key activities such as Yorktown, Jamestown or Virginia Beach. Very close to Newport News airport.

Helpful?
Thank yarslair
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear yarslair, Thank you for your valuable feedback. We appreciate you taking the time to let us know how your experience was in our home. Come back and see us when you return to Newport News More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Newport News Holiday Inn Express & Suites, formerly the Holiday Inn and Suites Our award-winning hotel is conveniently located near the Newport News / Williamsburg International Airport, and Joint Base Langley-Eustis allowing you to reach your destinations effortlessly. Since our hotel is nestled in the heart of Newport News, work sites including the Naval Weapons Station, Northrop Grumman Shipbuilding, Boeing, NASA, Ferguson Enterprises and Jefferson Lab are just a few of the surrounding companies. We offer free high-speed internet and complimentary business center services making it easier for you to get work done efficiently. There is always something to do in Newport News, whether it's learning the rich naval history at the Mariner's Museum, visiting the endangered animals at the Virginia Living Museum, or relishing in the diverse cultures of the performances at the Ferguson Center for the Arts, we're happy to assist in planning your trip. Enjoy dining and shopping with us at the City Center, or the new Marketplace at Tech Center just a few miles from us. We at the Holiday Inn Express and Suites take great pride in our customer service and the amenities we offer our guests such as the free hot breakfast in the morning, our 24-hour convenience store, fitness center and our indoor heated pool. Let us help you plan your trip for business or leisure, we offer you what you need, stay smart and stay with us at the Holiday Inn Express and Suites! ... more   less 

Additional Information about Holiday Inn Express & Suites Newport News

Address: 943 J Clyde Morris Blvd, Newport News, VA 23601-1003
Location: United States > Virginia > Newport News
Price Range: $107 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Newport News 3*
Number of rooms: 122
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Also Known As:
Holiday Inn Newport News Hotel Newport News
Newport News Holiday Inn
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