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Holiday Inn Express & Suites Newport News

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Holiday Inn Express & Suites Newport News
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168 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Northern Virginia
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very nice, clean, and convenient. Fantastic staff! That does not sum up my experience...the hotel is going through an upgrade, although it's not that old (maybe 10-12 years old). You would never know it was being upgraded, unless you went around the back and saw all the construction equipment. I had one of the newly updated rooms, that was wonderful!... More 

Helpful?
Thank Bald1
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear Bald1, Thank you so much for your 5 star review. We're glad to hear that you like renovations but the biggest thing is how our staff made you feel at home. That's what we aim to do. We are glad we were able to exceed your expectations. Come back and see us when your travels return you to Newport... More 

Vienna, Virginia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

David and Julita are the exact people you want to meet at a check in desk. They listen, and are helpful in the kindest and most considerate way. A scheduling issue (mine) was fixed easily and thoughtfully. Clean comfy rooms, good people! I'd highly recommend staying here.

Helpful?
Thank Momtographer1000
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear momtographer1000, Thank you for your 5 star review. We're so glad to hear that our staff exceeded your expectations. We hope to see you soon! More 

Dumfries, Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We just stayed here to visit family for the weekend. The room was updated, modern, and spacious. We typically book a room in Newport News based on who is having the best deal at the time. From now on, I will always check this hotel first. The staff was also friendly and professional. Professional staff is always a crap-shoot in... More 

Helpful?
Thank GospelDiva
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear GospelDiva, Thank you for your 5 star review and we are so happy to hear that you liked our newly renovated room. We hope to see you when you return to Newport News More 

Fairfax, Virginia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff are very helpful. The food is good. Breakfast is free, and very kid friendly. The only draw back is parking, I didn't see a handicap parking area. The walk late at night is not fun. Rooms are kept clean.

Helpful?
Thank Sherrybayb1
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear Sherrybayb1, Thank you for you valuable feedback. We appreciate you taking the time to let us know about your experience in our home. We are looking to improve the ease to access the building when we the parking lot is full. We're hoping to have this issue fixed at the completion of our renovation. We thank you again and... More 

Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here with family while on the way to a family vacation in the Outer Banks. The hotel was exceptionally clean. We booked through Trip Advisor and check in was effortless. Rooms were well appointed, modern, and clean. I can't think anyone would be disappointed.

Helpful?
Thank TRM1
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear TRM1, Thank you so much for your 5 star review and letting us know about you experience in our home. We appreciate it very much and look forward to seeing you when your travels return you to Newport News More 

Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Typical Holiday Inn Express. The bed was a little saggy. The hotel was mostly clean, the floor was a bit sticky. The breakfast was okay. We had reserved a suite but a guest in floor above overflowed the bathtub and so our suite flooded and we were given a regular room. We were also offered a King Suite but needed... More 

Helpful?
Thank gcinptc
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear gcinptc, Thank you for you valuable feedback. I sincerely apologize for the inconvenience you experienced with your suite.We will definitaly look int our cleanliness and look at improving our breakfast experience. I hope our staff accommodated you very wel for the inconviencel. If you weren't happy with they way your accommodations were handled please feel free to give me... More 

PA
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay here. The staff couldn't be any nicer or more helpful. They rode us around the area for free and suggested great places to go!!! If you like history go to this town. We enjoyed the museum's and the City Center.

Helpful?
Thank divadi17
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear divadi17, Thank you for your valuable feedback...We're so glad to here you liked our hotel and Newport News. Our city attractions are wonderful. Thank you again and we look forward to seeing you when your travels return you to Newport News More 

wny
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It started off with a slight hiccup but was great after that. My wife and I were too early to check in, so we left our information at the front desk. When we came back later in the evening we were checked in quickly. We went to our room and found it had not been cleaned yet from the prior... More 

Helpful?
Thank willtravelfromhere
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear willtravelfromhere, Thank you for your 5 star review. We apologize for the hiccup you experienced while you were in home and thank you so much for being a good sport about it. We thank you again and next time you're down in the area give me a call. David J More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was awesome and staff was very friendly. The rooms were clean and comfortable for our family. The breakfast was great and the gentleman kept up with keeping the area clean and stocked with food! The pool was a little small, but it was refreshing! We will stay here again when we are in the area!

Helpful?
Thank nreams
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear nreams, Thank you for your 5 star review!! We appreciate you taking the time to let us know about your experience. Your comments will be shared with our staff. Thank you again and we look forward to seeing you when your travels return you to Newport News More 

Mechanicsville, Virginia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The staff were absolutely delightful and helpful but the hotel suffers from being average at best. The pool was cold, there was no Jacuzzi. The breakfast was average and not organized in a way to serve the number of people waiting to eat. The freezer in the room needed defrosting. The wifi stunk and I kept having to reconnect.

Helpful?
Thank DEMetcalf
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear DEMetcalf, Thank you for your valuable feedback. We appreciate you taking the time to let us know about your recent stay with us. We apologize for the deficiencies you experienced while in our home. All issues will be addressed and we will continue to work on exceeding your expectations.. Thank you again. More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Newport News Holiday Inn Express & Suites, formerly the Holiday Inn and Suites Our award-winning hotel is conveniently located near the Newport News / Williamsburg International Airport, and Joint Base Langley-Eustis allowing you to reach your destinations effortlessly. Since our hotel is nestled in the heart of Newport News, work sites including the Naval Weapons Station, Northrop Grumman Shipbuilding, Boeing, NASA, Ferguson Enterprises and Jefferson Lab are just a few of the surrounding companies. We offer free high-speed internet and complimentary business center services making it easier for you to get work done efficiently. There is always something to do in Newport News, whether it's learning the rich naval history at the Mariner's Museum, visiting the endangered animals at the Virginia Living Museum, or relishing in the diverse cultures of the performances at the Ferguson Center for the Arts, we're happy to assist in planning your trip. Enjoy dining and shopping with us at the City Center, or the new Marketplace at Tech Center just a few miles from us. We at the Holiday Inn Express and Suites take great pride in our customer service and the amenities we offer our guests such as the free hot breakfast in the morning, our 24-hour convenience store, fitness center and our indoor heated pool. Let us help you plan your trip for business or leisure, we offer you what you need, stay smart and stay with us at the Holiday Inn Express and Suites! ... more   less 

Additional Information about Holiday Inn Express & Suites Newport News

Address: 943 J Clyde Morris Blvd, Newport News, VA 23601-1003
Location: United States > Virginia > Newport News
Price Range: $96 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Newport News 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Newport News Hotel Newport News
Newport News Holiday Inn
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