We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Extended Stay America - Newport News - I-64 - Jefferson Avenue

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Extended Stay America - Newport News - I-64 - Jefferson Avenue
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

58 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 58: English reviews
Newport News, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this property for 2 weeks out of my 6 week stay in VA, but I wish I had booked it for the full 6 weeks. I will point out that I was in Virginia for work, not pleasure, so my expectations were to have a comfortable living environment, rather than a resort style hotel. Regardless, I was... More 

Helpful?
Thank bob151719
Manager_11525, Manager at Extended Stay America - Newport News - I-64 - Jefferson Avenue, responded to this review

I want to thank you for taking the time to post a review of your stay. I am so delighted to know that our staff was so helpful. It is also great to know the condition of your room was favorable and that you found our amenities pleasant. The staff and I would like to thank you again for posting... More 

Pennsylvania
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 21, 2016 via mobile

If I could have rated it a zero I would have. We went into this trip knowing that this place wasn't going to be like a typical hotel and since it was cheaper I thought this would be great. Well let me tell you....you absolutely get what you pay for! No customer service skills, if you want any dishes or... More 

Helpful?
Thank Mschaffer81
Indianapolis, Indiana
Level Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 4, 2016

We were not looking for anything more than this location and a place to sleep while we tourist-ed and visited our son at Fort Eustis. So we were not looking for a plush hotel, just a good value. We read the other reviews and were pleasantly surprised that the hotel exceeded our expectations. Everything (location, staff, room, price) was fine/excellent... More 

Helpful?
Thank John_B_Indy
Manager_11525, Manager at Extended Stay America - Newport News - I-64 - Jefferson Avenue, responded to this review

I appreciate you taking the time to write a review of our hotel. I am pleased to hear that you enjoyed your stay overall and found our hotel to be a good value. Still, I apologize that you were not satisfied with our grab-and-go breakfast and that you experienced noise disturbances from neighboring guests. Your comments will be useful as... More 

Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 28, 2016 via mobile

I reserved this hotel because I got 20% off by signing up for their 'perks' club. If I had paid full price, I would have been upset. The man at check-in was great, quick and helpful with information. All others we interacted with were also friendly & helpful. The hallway smelled awful, I think from something that was being cooked... More 

Helpful?
Thank JNargang
Manager_11525, Manager at Extended Stay America - Newport News - I-64 - Jefferson Avenue, responded to this review

I appreciate you taking the time to write a review of your experience with us. I'm sorry to her that your stay was not excellent. The uncleanliness that you speak of does not represent our high-quality standards. Because of this, additional training will be conducted to make sure all guests are given a clean comfortable stay with us. I really... More 

1 review
5 of 5 stars Reviewed June 14, 2016

I was pleasantly surprised with this hotel. I have paid a lot more for a lot less in the recent past. The room was spotless and everything looked beautiful. The bed was extremely comfortable. I would stay there again without a doubt.

Helpful?
Thank Jake J
Manager_11525, Manager at Extended Stay America - Newport News - I-64 - Jefferson Avenue, responded to this review

I want to thank you for taking the time to post a review of our hotel. I am glad to hear that your stay at our hotel exceeded your expectations. I'm happy that you found your room to be spotless and comfortable. Thank you for choosing Extended Stay America. We hope you will stay at our hotel, or any of... More 

Jacksonville, North Carolina, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 8, 2015 via mobile

I got stuck here because the reservation I made early in the week was overbooked at the Extended Stay-Oyster Point...come to find this out when I was in route already for my 3pm check in and I was contacted at 4:40 through email. I called at 6pm and talked with Juanita who was really nice an more than happy to... More 

Helpful?
2 Thank Jasmine C
Chesapeake, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 29, 2015

Should be CONDEMNED! Who EVER is in charge SHOULDN'T BE! stay at your own RISK! Mildew smell everywhere, halls dirty, elevator dirty, oven dirty, tub dirty, pool dirty NEVER any towels. I should have wrote my name in the dirt on the floors so their housekeepers would see how thick the dirt is. It seems to me that someone should... More 

Helpful?
1 Thank MarcusJ328
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed August 9, 2015 via mobile

Flew up from Miami for my daughters Junior Olympics track meet so I figured I'd get a place with a kitchen since we'd be here for an entire week. The halls reeked of cigarette smoke, the front desk staff isn't friendly by any means with the exception of ONE young lady. I believe her name was LaMeca but I could... More 

Helpful?
2 Thank Alecia U
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 6, 2015 via mobile

The only good comment I have about this stay was the location...mall was right across the street, many restaurants near by and close to the location we needed. I also must say that after a few issues the staff (some not all) for the most part was helpful. Needing internet..well don't count on the free wifi they offer, it doesn't... More 

Helpful?
3 Thank DAVIDMISTY G
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 1, 2015 via mobile

This hotel was horrible! The hallways were in bad shape, wallpaper peeling and carpets nasty. The whole place smelled of mildew or some type of industrial odor spray trying to cover up. The worst part was.the dead cockroach on the bathroom floor in the morning Stay away!

Helpful?
1 Thank Tina P
Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (29)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (6)
Viewed
Bathroom (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (1)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Newport News hotels
0.2 mi away
Comfort Inn Hotel Newport News
Comfort Inn Hotel Newport News
#7 of 40 in Newport News
4.0 of 5 stars 181 reviews
0.4 mi away
BEST WESTERN PLUS Newport News Inn & Suites
0.2 mi away
Hampton Inn & Suites Newport News (Oyster Point)
Show Prices
Show Prices
Show Prices
0.3 mi away
Microtel Inn & Suites by Wyndham Newport News Airport
5.6 mi away
Mulberry Inn and Plaza at Fort Eustis
0.2 mi away
Courtyard Newport News Airport
Courtyard Newport News Airport
#4 of 40 in Newport News
4.5 of 5 stars 217 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast

Additional Information about Extended Stay America - Newport News - I-64 - Jefferson Avenue

Address: 12359 Hornsby Ln, Newport News, VA 23602-6958
Location: United States > Virginia > Newport News
Price Range: $60 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Newport News - I-64 - Jefferson Avenue 2*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Odigeo, Extended Stay, Priceline and Hotwire so you can book your Extended Stay America - Newport News - I-64 - Jefferson Avenue reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay