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    Extended Stay America - Newport News - I-64 - Jefferson Avenue

    12359 Hornsby Ln, Newport News, VA 23602-6958
    Hotel website
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    8/6/2017 8/7/2017
    $81
    $81
    $81
    Traveler (2)
    Room & Suite (9)
    Dining (1)
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    Overview
    • Excellent31%
    • Very good6%
    • Average39%
    • Poor12%
    • Terrible12%
    2 weeks ago
    “Average stay”
    3 weeks ago
    “Provides the basic necessities of a hotel w/o motel feel”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Fitness center
    Kitchenette
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Newport News - I-64 - Jefferson Avenue
    Special Offer: Save up to 10% TODAY!
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    Comfort Inn Hotel Newport News
    202 reviews
    #6 of 38 hotels in Newport News
     
    Jameson Inn & Suites
    192 reviews
    #12 of 38 hotels in Newport News
     
    Best Western Plus Newport News Inn & Suites
    404 reviews
    #13 of 38 hotels in Newport News
     
    Hampton Inn & Suites Newport News (Oyster Point)
    585 reviews
    #2 of 38 hotels in Newport News
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (16)
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    1 - 5 of 16 reviews

    Reviewed 1 week ago

    Do not stay here. Worse hotel ever and staff are rude and dirty. They had no kitchen supplies and when I asked they told me not to hold my breath. And the management forgot to order the stuff for breakfast so we had to get...More

    Review collected in partnership with Extended Stay
    Thank christopheraH3105JG
    Response from 00esa, General Manager at Extended Stay America - Newport News - I-64 - Jefferson AvenueResponded 1 week ago

    Christopher, I am sorry to know that we did not meet your expectations regarding service and hope you will accept my apology for what transpired. Our team prides itself on delivering wonderful service, so we're sorry this was not your experience with us. This is...More

    Hotel's Favorite
    Reviewed 1 week ago

    I needed a place to stay for several days. I went to another location and that was not for me. I was a little disappointed that I had to request kitchen cooking utensils (pots, pans, dishes), but other than that it was a great place...More

    Review collected in partnership with Extended Stay
    Thank gvmyles66
    Response from 00esa, General Manager at Extended Stay America - Newport News - I-64 - Jefferson AvenueResponded 1 week ago

    Thank you for being our guest at Extended Stay America - Newport News - I-64 - Jefferson Avenue. We are delighted to know our location was perfect for your needs and that you were impressed with the service provided by our staff. Please know, kitchenware...More

    Reviewed 2 weeks ago

    In the hallway there was a dead cockroach (kids had fun singing about it though(" a cock a roach A")! Rooms were very dated, but clean. Staff was the best thing about the place, all very friendly. The pool was filthy dirty (on a 90...More

    Thank grams56
    Response from 00esa, General Manager at Extended Stay America - Newport News - I-64 - Jefferson AvenueResponded 2 weeks ago

    I was disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and I am sorry that did not happen when you were here. I am very...More

    Reviewed 2 weeks ago

    nothing really bad; average place to stay while on travel or simply needing a room for the night. An improvement would be more selections on the television, and better Wi-Fi service instead of an upgrade fee for better performanceMore

    Review collected in partnership with Extended Stay
    Thank Donald B
    Response from 00esa, General Manager at Extended Stay America - Newport News - I-64 - Jefferson AvenueResponded 2 weeks ago

    Donald, thank you for evaluating your stay and for letting us know that you enjoyed your overall time with us. Your feedback is of utmost value to us as it will help us to improve. We appreciate you being our guest and hope to have...More

    Reviewed 3 weeks ago

    Overall, my stay here wasn't too bad. The room was clean and the beds were made upon arrival. The grab and go breakfast had really good muffins and oatmeal. I loved that everyone had to use their hotel key to entire the doors after a...More

    Review collected in partnership with Extended Stay
    Thank J5701ZWnicoled
    Response from 00esa, General Manager at Extended Stay America - Newport News - I-64 - Jefferson AvenueResponded 3 weeks ago

    Thank you for taking the time to evaluate your stay. We are happy that you liked our convenient location, breakfast offerings and your clean room as well. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important...More

    Comfort Inn Hotel Newport News
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    Best Western Plus Newport News Inn & Suites
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    Hampton Inn & Suites Newport News (Oyster Point)
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Things to do
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $71 - $181 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Priceline, Extended Stay, Booking.com, Travelocity, TripOnline SA, Hotwire, Cancelon and Cheap Tickets so you can book your Extended Stay America - Newport News - I-64 - Jefferson Avenue reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Newport News
    Add Photo Photos
    Traveler (2)
    Room & Suite (9)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (6)
    Bathroom (1)
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    Nearby Restaurants
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    Nearby Attractions
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    2.10 miles away
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    Questions & Answers
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    Room Tips
    "We were placed in the handicap room and it was fine - actually preferred linoleum floor to carpet."
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