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Extended Stay America - Newport News - Oyster Point

Traveler (25)
Room & Suite (34)
Dining (1)
Overview
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11708 Jefferson Ave, Newport News, VA 23606-1905 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Newport News - Oyster Point
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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
120
Price range
$55 - $76 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Newport News
,
Extended Stayamerica Newport News
,
Newport News Extended Stay
Location
United States > Virginia > Newport News
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Reviews & more
90Reviews
42Photos
0Q+A
18Room tips
Traveler rating
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Show reviews that mention
I’ve been staying at this hotel for a few months due to me traveling for work. Must I say the staff is great and the rooms are clean!! They’re always smiling and willing to assist you with whatever the problem may be.
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Response from 00esa, Manager at Extended Stay America - Newport News - Oyster Point
Responded 2 weeks ago
Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest, and we hope to welcome you back soon! Sincerely, Hotel Management
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My fiance and I were here and was having a problem with something in the room that we didnt even know about. It was taken care of immediately. I was greatful because some wouldnt have even taken the time to let u know u had a problem, let alone have a certified individual to come
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Response from 00esa, Manager at Extended Stay America - Newport News - Oyster Point
Responded 3 weeks ago
Shauntae, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
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The staff were very kind and didn’t mind treating their guess with the upmost respect!! Rooms were clean and that complimentary breakfast was nice!! I would love to come back again!! Thank you staff for your hard work in making me and my family feel welcomed as possible!!
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Response from 00esa, Manager at Extended Stay America - Newport News - Oyster Point
Responded 4 weeks ago
Thank you for the excellent review of Extended Stay America. We're glad to know you enjoyed the service provided by our staff and that you loved your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
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Jasmine is so sweet and has a great personality. I enjoyed my stay during the hurricane and will stay again! It was clean and the water was hot just like i like it at home! Most of all the staff was the best part of the stay
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Response from 00esa, Manager at Extended Stay America - Newport News - Oyster Point
Responded Sep 27, 2018
Thank you for choosing Extended Stay America and for taking the time to review your stay. Your feedback absolutely made our day! We are dedicated to providing our guests with an outstanding experience, and we are happy we made that happen for you. We will share your wonderful compliments with the team especially Jasmine. Thank you again for allowing us to be of service, and we hope to have the pleasure of doing so again. Sincerely, Hotel Management
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This Extended Stay is very filthy/unsanitary overall. The filthy stairs (trash and needs to be power washed), high rate of employee turnovers, garbage cans ( not dumpsters ) are piled high with terrible stinky garbage, flies swarming, gagging and holding nose to make it by to ge
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Response from 00esa, Manager at Extended Stay America - Newport News - Oyster Point
Responded Sep 20, 2018
Thank you for taking the time to write a review of your stay. We take our guests' feedback very seriously and appreciate you bringing these issues to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management
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Album Categories
All photosTravelerRoom & SuiteDining
Dirty walls, floors and fridge
Dirty nasty empty cupboards.
Empty cupboards in an Extended Stay hotel. Why?
Door doesn't close all the way.
Dirty tub #2
Previous
"Don't Do It!!!!"
"Booking early is a good idea if you have pets, pet friendly rooms may be limited."
"For quiet, ask for a room facing the back parking lot & furthest away from the road."
"New installed carpet room"
"Ok if you are only looking for a place to lay your head for one night. I would not recommend staying for an extended period of time."
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