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Comfort Inn Newport News/Williamsburg East

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Comfort Inn Newport News\/Williamsburg East
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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
South Carolina
1 review
4 of 5 bubbles Reviewed August 7, 2016

One of the cleanest rooms me and my family has stay in since the summer even our dog loved it. Great staff everyone was very friendly. Though my room didn't get cleaned until 4 but Ms. Sanchez was very apologetic and made sure we got everything we need plus extra. Breakfast a little small so we choose to op out... More 

Thank blacrose23
Amanda P, General Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

Thank you so much for taking the time to review our property. We appreciate your kind words and I will personally thank Sanchez for making sure you had everything your family needed. We look forward to seeing you and your family again. More 

Level Contributor
6 reviews
2 of 5 bubbles Reviewed July 31, 2016

We booked a one night stay for a Friday night on Booking.com almost two months in advance of our stay. After being on the road for almost 8 hours with our family of four and two other families we arrived at the hotel to hear the front desk attendant tell us there was no sign of our reservations. After an... More 

Thank David B
Amanda P, General Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

Thank you for reviewing our property, I do apologize for the inconvenience that occurred with your reservations, we did have a few mishaps with our third party partners with us being a brand new property and opening up July 18th 2016 some of the reservations did not come through our system correctly. I assure you the problems have been resolved... More 

Level Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed September 9, 2015 via mobile

Last minute change in plans left me scrambling for a hotel. When I called the front desk, the staff was very friendly and accommodating. They offer pick up and drop off service from PHF airport. There is a Resturant on hotel property but didn't try it. Pool is being worked on but didn't have a suit to try it out... More 

1 Thank ottersRus
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 15, 2015

It's an excellent place to stay to rest. It is really quiet in the hotel and around it, clean and comfy beds / bedding. They provide continental breakfast. There is a pool table and a gym.The staff who worked while we stayed were superb: courteous and kind! They had a genuine interest for us to have a good stay. Is... More 

Thank GipsiFly
Broadway, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 1, 2015 via mobile

We were traveling home from the OBX and needed a place to stop for the night. Very courteous and great room. Our car was loaded down with Kayaks and coolers and it was all safe. We will stop here again while traveling to and from the OBX. Highly recommend!

1 Thank travelagentmama
Aberdeen, Maryland
Level Contributor
123 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed May 25, 2015

Really enjoyed my stay at The Holiday Inn Express in Newport News! The staff were welcoming, considerate, and friendly. The rooms were clean, spacious, and comfortable. There is a nice indoor pool on site, and a restaurant that serves a pretty decent breakfast. It is close to other restaurants and shopping areas, and only about 20 minutes from Busch Gardens... More 

Thank jans436
Wilkesboro, North Carolina
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed December 11, 2014

The title of this review is a quote from another guest I met on the elevator who was checking out, and her words sum up my opinion as well. This was my second stay at this hotel, and I was hoping that it might have improved. After my first stay here about six months ago I submitted feedback to TripAdvisor... More 

Thank Sam S
Alexandria, Virginia
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed November 14, 2014

If you need to visit Fort Eustis and don’t want to spend an arm and a leg this place fits the bill. Check in was fast and easy, the property is a little dated on the outside, but the rooms have been renovated and were clean and very comfortable. The Wi-Fi was free and I had no issues in my... More 

Thank DywaneH
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 25, 2014

I have one daughter that is a student at CNU and another who is looking at CNU. When we were taking the CNU student back to school we combined move in with a college visit for the other. Holiday Inn was awesome. We booked online and were pleasantly greeted by the front desk. It was very late yet she was... More 

Thank 513catherineb
Laguna Niguel, CA
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed July 18, 2014

Staff was nice but room was a 0 star. Stayed in room 527 which is suppose to be non smoking and it reeked of cigarette smoke. Checked in around 9pm, went to room and once the door opened it was awful. Called down to front desk and no one answered. Gave up and spent the night. Breakfast was average. Tried... More 

1 Thank cimms4
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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Comfort Inn Newport News/Williamsburg East

Address: 16890 Warwick Blvd Ste B, Newport News, VA 23603-1344 (Formerly Holiday Inn Express Newport News)
Location: United States > Virginia > Newport News
Price Range: $69 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Newport News/Williamsburg East 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Holiday Inn Express Newport News Hotel Newport News
Holiday Inn Newport News
Newport News Holiday Inn
Hotel Style:
#1 Green Hotel in Newport News
#7 Family Hotel in Newport News
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