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Point Plaza Suites and Conference Hotel

950 J. Clyde Morris Boulevard, Newport News, VA 23601
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1 room 1 adult
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Point Plaza Suites and Conference Hotel
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122 Reviews from our TripAdvisor Community

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North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had read the reviews before booking this hotel. I knew some earlier reviews weren't very good, but I also knew they were under new management. We had a great stay, and wouldn't hesitate to stay again. The room was clean, smelled nice and very comfortable. Often when we return from a hotel stay, I have to wash all our... More 

Helpful?
Thank lpt41
Kelli L, Manager at Point Plaza Suites and Conference Hotel, responded to this review

Dear valued guest, Thank you so much for taking time out to write such a nice review of our hotel! We are very happy that you enjoyed your stay with us! We are working very hard at getting our hotel back to a full service hotel. Our staff is very excited about all of our changes that are happening and... More 

Nags Head, North Carolina
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When entering the building, you get a great feeling for this hotel, then you get to your room. It was clean, but I'm guessing they have a problem with sheets, since they do not fit the beds and the bed I slept on, the sheets were inside out. The pillows were lumpy and very uncomfortable. They have old box tvs... More 

Helpful?
1 Thank wyttigr
Kelli L, General Manager at Point Plaza Suites and Conference Hotel, responded to this review

Dear valued guest, Thank you for taking the time to write a review about Point Plaza Suites. I want to apologize for the inconveniences you faced while staying with us. We take pride in our property and will make sure these problems are corrected. We would like to redeem ourselves to you. The next time you are in the Newport... More 

Newport News, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel and they are making new renovations. They are upgrading their furniture and televisions. Point Plaza has also changed their whole breakfast menu to an actual full breakfast. I hated to have to leave, their beds are really comfortable. The manager also stated that they will be opening the dining area as well, which would... More 

Helpful?
Thank BLParker
Kelli L, General Manager at Point Plaza Suites and Conference Hotel, responded to this review

Dear valued guest, Thank you so much for taking the time out to write a review for Point Plaza. We take pride in our property and I am so glad you enjoyed your stay. We look forward to having you stay with us again! Thank you again for write a review! Yours in Hospitality, Kelli Lantz General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2015 via mobile

I stayed here recently and loved it. The staff is wonderful. The hotel is decorsted beautifully for the holidays. The suite I booked for the night was beyond amazing. Check in was quick and leaving the next morning included warm farewells from the hotel manager. I will most definitely stay here again and recommend family/friends to reserve accommodations when they... More 

Helpful?
1 Thank Jacci M
Kelli L, General Manager at Point Plaza Suites and Conference Hotel, responded to this review

Dear Jacci, Thank you very much for your kind note and for highlighting our service. We spend a lot of time on special training's to optimize personalized service and selection of talents. Therefor, its a pleasure to see that you enjoyed the encounters with our team. We will certainly recognize our team for making you stay memorable. Thanks and all... More 

1 review
5 of 5 stars Reviewed December 16, 2015 via mobile

Point plaza is very comfortable and accommodating. They have a huge pool and fulfilling breakfast. I've stayed in the weekly rooms and the regular rooms; they are both spacious and worth every penny. B. Parker

Helpful?
Thank Bryant P
Kelli L, General Manager at Point Plaza Suites and Conference Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time out to let us know how you enjoyed your stay with us. We take pride in our property and our goal is to establish and maintain relationships with our guests. Please let me know when you are ready to come back and visit us and will be glad to make your... More 

Brockton
1 review
1 of 5 stars Reviewed October 24, 2015

This hotel is horrible! we booked 5 rooms as we were here on a church conference, I checked the pictures and the reviews, but was surprised when I entered! There are stains on the rug as you enter, stains on the carpet throughout, a musty odor in the rooms and in the hallways my niece who is asthmatic, started having... More 

Helpful?
Thank Leslie H
Ohio City, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 17, 2015

Our team did a week stay at this hotel for the summer 2015 Jr Olympics. I'm going to share my experience with this hotel, however before doing so I will start with the staff. Despite the dissatisfaction with the hotel stay, we had no other options as everything in Virginia was booked for the time we needed to be there... More 

Helpful?
Thank BHF T
Hershey, Pennsylvania
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 13, 2015

We stayed here for a wedding and it was probably the most disgusting hotel we have ever stayed in. It was not because it had not been cleaned, but because everything in the room was probably 30 years old. Everything was stained, including the curtains. We were only given 2 bath towels and they were dirty. There were no hand... More 

Helpful?
Thank tiffster05
New Bern, North Carolina
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed September 13, 2015

We picked this hotel because of its location and pool. The pix of the pool they show is a tad optimistic. It's a plastic lining pool, tears & stained. The water smelled foul. The room was worse . Carpets old and stained, as was the furniture . When I asked for extra sheets I was asked why I wanted them,... More 

Helpful?
Thank kitamon121
Bel Air, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 13, 2015

This would have been an avg review if the second night there had not been a cock roach in the room. I killed it and rather than complain Ieft it there to see if house cleaning would remove, nope! Even if that wasn't the case it misses all the small details you can. 1 tiny trash can bathroom only, room... More 

Helpful?
2 Thank mbw244
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