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Comfort Inn Hotel Newport News

ComfortInn$87*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Comfort Inn Hotel Newport News
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194 Reviews from our TripAdvisor Community

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Showing 192: English reviews
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Washington DC, District of Columbia
Reviewed 1 week ago

I had my two grandchildren with me to visit the sites at Williamsburg. The location of the hotel was great. It is located at the corner of a large shopping mall. It is far enough away to that it was quiet, but was great because we could walk to the mall for lunch or dinner. The rooms were very clean....

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Helpful?
Thank Mary D
dpage2017, General Manager at Comfort Inn Hotel Newport News, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We certainly appreciate your compliment about the hotel staff and the breakfast. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of...

Toronto, Canada
HOTEL’S FAVORITE REVIEW
Reviewed April 16, 2017

This was a great find during our travels. The hotel is in the midst of construction but they are doing their best to not let it interfere with guests. The breakfast area is first class with very comfortable furnishings. Lots of choices, waffles, hard boiled eggs, scrambled eggs, potatoes, bacon, biscuits and gravy to name but a few. Our room...

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Helpful?
1Thank Dutchie33
About Hotel's Favorite Review
dpage2017, General Manager at Comfort Inn Hotel Newport News, responded to this review

Thank you for the compliments Dutchie33 we look forward to hosting you again. Thank you from Comfort Inn team.

Reviewed 2 weeks ago via mobile

I am an elite choice member. Upon check-in I was informed they only give the hospitality gift not the extra points, first choice hotel to ever tell me that. I was not happy. Hotel is under remodel, so I understand the mess associated. We must have been put in a room not remodeled yet because the ceiling had awful stains...

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Helpful?
Thank Ronda K
dpage2017, General Manager at Comfort Inn Hotel Newport News, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. You not receiving point was unacceptable and we have spoken with our team on better ways to handle this type of situation.We also has award you 250 points. On behalf of our entire team, I would like to apologize for failing to...

Summerville, South Carolina
Reviewed 5 weeks ago

I was fortunate to stay in one of the recently renovated rooms and was very pleased. The room was spacious, comfortable, and beautiful. The front desk staff was very helpful with suggestions about the area. The location is great, adjacent to a mall and within walking distance of several restaurants.

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1Thank AndeeDawn
dpage2017, General Manager at Comfort Inn Hotel Newport News, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing...

Mill Spring, North Carolina
Reviewed March 19, 2017 via mobile

Another very nice hotel from Choice. Even though they are under renovations which are going to be even nicer it was quiet clean and comfortable. Little tricky to find because the road in looks like the mall entrance. Lots of restaurants within walking distance. Overall nice place. Staff very helpful with information

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Helpful?
Thank ryansG1882JM
dpage2017, General Manager at Comfort Inn Hotel Newport News, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Reviewed February 19, 2017 via mobile

Stayed here overnight for my sons baseball games. Very clean. Hotel is undergoing renovations but not a problem. Breakfast had more options than your usual hotel breakfast. If I had one complaint, bed was a little hard, but that is always up to the individual. I would definitely recommend this hotel again. Good location as well.

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Helpful?
Thank jackiDo
dpage2017, General Manager at Comfort Inn Hotel Newport News, responded to this review

Thank you for compliment and the positive review. We hope to see you again in 2017

Salinas, California
Reviewed February 13, 2017

I needed a place to stay between Christmas and New Years Holidays near family. The Comfort Inn was a great location at an excellent price next to the Patrick Henry Mall and close to the airport. The room was very clean with a microwave and mini fridge included. The bed was comfortable with plenty of pillows. I was near the...

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Helpful?
Thank ibtravelinj
Magnolia, New Jersey
Reviewed December 27, 2016

We were on a starr tour of Virginia during October. This hotel was our home base. It was very clean and comfortable. The beds were amazing. Only complaint was that it was very busy with a few groups and that made getting breakfast a bit difficult. We were on a time schedule and had to be done eating early. The...

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Helpful?
Thank Pattie E
Cross Junction, Virginia
Reviewed October 27, 2016

Busy weekend at the hotel: we were on the first floor close to the lobby it was noisy, our room had a mildew odor. When we returned to the room on Saturday it was unfortunately not serviced. The waffle batter was soured. The reception staff was friendly. The location is great. The cost for the hotel is adequate but disappointed...

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Thank Christie A
Newport News, Virginia
Reviewed October 23, 2016 via mobile

Easy check in and out, it was very clean and comfortable. Affordable pricing. Close to the Newport News airport, busch gardens, water country, restaurants, the mall and many other stores. Will stay here again.

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Thank fleminm
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Comfort Inn Newport News. We are centrally located at the intersection of I-64 and Jefferson Avenue (Exit 255A), less than one mile from Newport News/Williamsburg Airport and in the same parking lot as Patrick Henry Mall. Our hotel is convenient to all area attractions, including the Virginia Living Museum, Mariners Museum, Ferguson Center for the Arts, Christopher Newport University, Busch Gardens, Yorktown Victory Center and Jamestown Settlement. The Boo Williams Sportsplex, Stony Run Athletic Complex and York County Sportsplex are all within minutes of our hotel. Whether you are here for business or leisure, you'll find many great amenities waiting for you at the Comfort Inn Newport News, such as our free hot breakfast, free high-speed wireless internet access, onsite fitness center and outdoor pool. Relax in one of our 122 spacious rooms featuring a microwave, refrigerator, coffeemaker and 32-inch flat-screen TV's! ... more   less 

Additional Information about Comfort Inn Hotel Newport News

Address: 12330 Jefferson Ave, Newport News, VA 23602-6930
Location: United States > Virginia > Newport News
Price Range: $65 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Hotel Newport News 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Comfort Inn Newport News
Newport News Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Hotel Newport News staff and other travelers.
3 questions
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Roy, Utah
3 months ago
Apple Valley, California

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Questions? Get answers from Comfort Inn Hotel Newport News staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room away from the fitness center”
AndeeDawn, 5 weeks ago | Read review
“ask to not be on the first floor.”
239christiea, Oct 27, 2016 | Read review
“Ask to see your room first.”
Phillip_Phyllis, Oct 9, 2016 | Read review
“First floor windows face the parking lot so opening the drapes allowed no privacy, so probably best to book a room on the 2nd or 3rd floor.”
JealousyZ2, May 24, 2016 | Read review
“Don't stay on the first floor!!!”
Dawn2010, May 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
ComfortInn
$87* /night
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Cancelon$119
Booking.com$87
Expedia.com$87
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*Disclaimer
Prices are for 1 room, 2 adults
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