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Courtyard Newport News Airport

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Courtyard Newport News Airport
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229 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Aldie, Virginia
Reviewed yesterday NEWvia mobile

I come to VA beach often and this is my landing place. the place is extremely clean and we have very good staff. Even housekeeping is quick and effective. I had asked for a king bed but they were out of King and had only queen. so they gave me complimentary breakfast without me asking. that's exceptional customer service. You...

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Helpful?
Thank RohanKamat
Sterling
Reviewed 3 days ago NEW

I put this review on Yelp, but wanted to share on this site too. I had a great experience here. The staff were super friendly and went out of their way (literally) to ensure I was taken care of. Specifically John. I went to the Bistro (maybe 10:10pm) to get a menu item for my son. I was politely told...

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Helpful?
Thank juliechallis
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear juliechallis, Thank you for taking the time to let us know about the WOW Customer Service you received from Jon in our Bistro after the Restaurant closed. We appreciate you being a loyal Courtyard Fan for Life and look forward to your return. Sincerely, Blaine Dorsey General Manager Blaine.Dorsey@Marriott.com

San Jose, United States
Reviewed 3 weeks ago

We had a great experience. The room was clean and spacious. The furniture and amenities seemed new. The staff and service was also great. The checkin and checkout process were fast. Very satisfied. It would be great if the price included breakfast.

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Helpful?
Thank Panos K
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear Panos K, Thank you for your comments from your most recent stay. We appreciate you being a Courtyard Fan and look forward to you returning on your next trip to Newport News. Sincerely, Blaine Dorsey General Manager Blaine.Dorsey@Marriott.com

Raleigh
Reviewed December 11, 2016 via mobile

We received a very friendly welcome upon arrival and check in was quick. Our room was spacious and comfortable. Unfortunately, the bathroom did not look like it had been cleaned. There was hair on the floor and in the bathtub. There were dirt marks from the bottom of someone's shoes on the tiles. That's all I have to say. Will...

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Helpful?
Thank Jeana P
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear Jeana P, Thank you for taking the time to share your recent experience at the Courtyard Newport News Airport with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time...

portland,oregon
Reviewed December 7, 2016

I was here on a business trip as part of a group and enjoyed it. The master switch took a bit of getting used to; if it's turned off none of the lights work, but once we figured it out, it was fine. We were on the 4th floor so had a nice view. The bathroom was huge ( no...

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Helpful?
Thank travelguy51_9
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear travelguy51_9, Thank you for letting us know about your recent stay. We do offer Queen Queen Rooms with tubs, however our King Rooms are only showers. We are considering in-room recycling and looking at our options available with Marriott. We look forward to your return to try out the Bistro for not only dinner but for Breakfast as well....

Newark, Delaware
Reviewed December 7, 2016

My husband and I decided to do the Christmas Town Dash 8k at Busch Gardens last minute and as a result, virtually all of the hotel rooms in Williamsburg were sold out. This led us to expand our hotel search down to Newport News and we found the Courtyard Marriott to be very highly rated and quite affordable, so we...

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Helpful?
Thank hfritzinger
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear hfritzinger, Thank you for taking the time to let us know about your recent stay while here for Christmas Town at Busch Gardens. We appreciate your loyalty and look forward to your return in the summer! Sincerely, Blaine Dorsey General Manager Blaine.Dorsey@marriott.com

Minneapolis, MN
Reviewed December 4, 2016 via mobile

The only thing above the norm was the room had a master thermostat instead of an in room heater/AC which usually sounds like an airplane taking off Otherwise it was a standard Courtyard that was in decent shape

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Helpful?
Thank TravelingFamx
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear TravelingFamx, Thank you for taking the time to provide valuable feedback about your experience at our hotel. I would like to follow up with you about your experience with our heater/ac sounding loud. I can be reached at 757-842-6212 when you have a moment or via e-mail at Blaine.Dorsey@Marriott.com. Sincerely, Blaine Dorsey General Manager

Reviewed November 26, 2016 via mobile

This hotel was in good shape overall. Beds comfortable, rooms clean. Near the mall and a lot of good restaurants. Easy access from highway. Pool included a hot tub, and exercise room equipment was fine. I'd stay here again.

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Helpful?
Thank Jgoldscher
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear Jgoldscher, Thank you for letting us know about your recent stay. We are glad to hear the ease of access and overall comfort during your stay assisted with a memorable stay. We look forward to seeing you soon! Sincerely, Blaine Dorsey Blaine.Dorsey@marriott.com

Virginia
Reviewed November 7, 2016 via mobile

Pros: clean, quiet, well lighted parking area, good sized room Cons: front desk staff not terribly friendly, coffee in room but no complimentary coffee in lobby, tv did not work with n the morning, crazy on light switch controls the whole room set up (read: no light in bathroom unless that switch is on), one extra blanket that my daughter...

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Helpful?
Thank J G
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear J G, Thank you for taking the time to let us know about your experience with our hotel. It is our goal to exceed your expectations and I'm sorry to hear that we fell shy of this important goal. We are always looking for ways to improve our spirit to serve. I would like to speak with you at...

Reviewed October 6, 2016 via mobile

I stayed in king size room with a pull out couch for one night. I was warmly welcomed at the door and checked in promptly. The room was clean and comfortable with a large glass door shower and coffee was available. The patios outside were comfortable, especially with the beautiful weather we were having. I did not try and food...

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Helpful?
Thank Tricia S
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Thank you for sharing your feedback on your recent stay. We appreciate your continued Newport News Airport loyalty and look forward to your return to have some extra time to enjoy our amenities to its fullest potential. Sincerely, Blaine Dorsey General Manager Blaine.Dorsey@Marriott.com 757-842-6212

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
With an ideal location near the airport, attractions, universities and shopping, the Courtyard Newport News is ideal for business or leisure travel. You'll find perfect accommodations in Hampton Roads with functional work space in each guest room, complimentary wireless Internet, and a 24-hour food market. Our sleek lobby bistro offers opportunities to eat, drink, and connect with others or online throughout your day. After meetings or sightseeing, unwind in our indoor pool and whirlpool or stay fit in our fitness center. ... more   less 

Additional Information about Courtyard Newport News Airport

Address: 530 Saint Johns Rd, Newport News, VA 23602-4509
Location: United States > Virginia > Newport News
Price Range: $91 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Newport News Airport 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Hotels.com and Marriott so you can book your Courtyard Newport News Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Newport News Airport Hotel Newport News
Courtyard Newport News
Newport News Marriott
Newport News Courtyard
Hotel Style:
#3 Business Hotel in Newport News
#5 Romantic Hotel in Newport News
#8 Family Hotel in Newport News
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Newport News Airport staff and other travelers.
1 question
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Questions? Get answers from Courtyard Newport News Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had a quiet room on the front side with a king size bed, very sizable”
 of 5 bubbles Alicat1964, Sep 21, 2016 | Read review
“Choose a room on the front side of the hotel”
 of 5 bubbles BuncoSouthCarolina, Aug 21, 2016 | Read review
“Our 3rd floor room facing Carrabas was fine.”
 of 5 bubbles KJdreams, Jun 3, 2016 | Read review
“Be sure to book the room with breakfast included!!! It's the best deal!!”
 of 5 bubbles mattg45, May 4, 2016 | Read review
“I always recommend a room on a high floor”
 of 5 bubbles VaCruz, Apr 23, 2016 | Read review
5 of 5
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