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Residence Inn Newport News Airport

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Residence Inn Newport News Airport
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208 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Rooms are nice and big, clean and I loved the outdoor fire place. The staff was very friendly. The area around it was also very nice with some great restaurants right near the hotel. They have a pool and a free continental breakfast.

Helpful?
Thank Wand24
Brandywine, Maryland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I arrived at the Residence Inn Hotel, 6-22-16; I noticed when I walked into the Residence Inn Newport News what a beautiful lobby, it was recently renovated, as well as the, front desk, dining area; it is beautifully decorated with the warm grey comforting colors I was pleasantly greeted by Amanda front desk, and Mrs. Becky Jones, General Manager, she... More 

Helpful?
Thank CJSmitty
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

WOW CJSSmitty!!! What a wonderful review!!! I am so glad that my staff was able to meet your expectations during your stay. We want everyone to feel that this is their "Home away form Home" All of my staff strive very hard to make sure that every guest has a memorable one. Your feedback is greatly appreciated and that's what... More 

Moseley, Virginia
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here while attending Setting Sail(Orientation)with our Son who'll matriculate at Christopher Newport University in August 2016! We used to live in the area and are familiar with the lay of the land. Friendly staff, comfortable and clean facilty. Thanks again, Marriott !!

Helpful?
Thank NYNATIVEBDB
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you so much NYNATIVEBDB!! We are delighted to hear that you enjoyed your stay with us. Congrats for on your son starting at Christopher Newport!! We hope to see you again soon!! More 

Forest, Virginia
1 review
5 of 5 stars Reviewed June 17, 2016

All personnel had a good rapport and professional aspect of the facility and themselves. There were a few concerns that was addressed asap. I will stay there again in the future. Thanks to all. George

Helpful?
Thank deatongeorge
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Deatongeorge!!! Thank you so much for your review. We are so glad that you enjoyed your stay with us and that my staff was able to meet your expectations during your stay. We are so excited that you will be visiting us again in your future travels!! More 

Level Contributor
4 reviews
5 of 5 stars Reviewed June 12, 2016 via mobile

This Residence Inn is absolutely wonderful. Specifically I was impressed with the patio which was complete with a grill and fire pit. Breakfast and the room were great. Manager Tommy and front desk staff (Ruby?) were very helpful and accommodating to my family and service dog. Other properties (not Marriott) have given greif, but the staff here was beyond welcoming!

Helpful?
Thank Adam L
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you so much for the wonderful review!!! We are delighted to hear that you stay with us was a great one!! I am glad to hear that Tammy and Ruby were able to meet your expectations during your stay. We love all animals are we are so glad that you choose us during your travel needs. Please come back... More 

USVI
Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed June 11, 2016 via mobile

I stay at several different brand hotels simply because of my work. But when I get to choose my hotel I never hesitate on picking a Marriott property. They are clean, reasonably priced and the customer service is warm and welcoming. My most current Marriott was not so warm. Granted it was a very late check and I was exhausted... More 

Helpful?
Thank ottersRus
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings, We are very sorry to hear that the customer service at the time of check in was not a pleasant experience for your. We take this very serious and it will not be tolerated. We are taking every measures to make sure that this does not happen again. Making sure everyone has a great experience here at our hotel... More 

Falls Church, Virginia
Level Contributor
83 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed May 30, 2016

Driving up to the hotel the first thing I noticed was two electric vehicle charging stations. I had a studio unit which included a cook-top, full-size refrigerator, dishwasher, coffee-maker, and toaster in the kitchen area. There was a two-person dining table, sofa with pull-out bed, large flat screen television that swivels, computer desk with-chair and very comfortable bed. There is... More 

Helpful?
Thank gilbertgl
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings!! Thank you so much for taking the time to review our hotel we are glad that you enjoyed everything and that we had all the things that you needed during your visit with us. Please come back and visit us again real soon!!! More 

Level Contributor
5 reviews
5 of 5 stars Reviewed May 18, 2016

Started the weekend with a stay in Newport News. Booked a room with a young lady named Jaclyn. She was super friendly and helpful. The hotel room was super clean. Anytime I am in Newport News I will stay here again!

Helpful?
Thank Cameron B
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello!! Thank you for your review and we are so glad that you enjoyed your stay with us. I am so glad that Jaclyn was able to meet your expectations during your stay. Hope to see you again real soon!! More 

Queens, New York, United States
2 reviews
5 of 5 stars Reviewed May 17, 2016 via mobile

My daughter surprised me with a trip to Virginia for a pre Mother's Day concert. She chose this residence inn due to the fact she knows I love breakfast when traveling and a good pool. After driving 12 hours through the rain from New York City it was refreshing to get off the highway to sunshine. Check in was beautiful... More 

Helpful?
Thank Theresa B
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

WOW! Thank you so much for the wonderful comments regarding your recent stay with us. We are so glad that you enjoyed your stay! Ashley is truly a GEM!! Please come back and visit us again soon!!! More 

Fairfax, Virginia
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 12, 2016 via mobile

Standard Residence Inn, but very nicely remodeled. Excellent breakfast. Good variet. Large breakfast room. Very friendly staff. Comfortable, quiet room. Very convenient to I64 and Patrick Henry Mall. Plenty of safe parking.

Helpful?
Thank Ron_from_Brooklyn
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings! Thank you for sharing your comments with us. We are glad that you like the new look of the Residence Inn. My staff loves to her such great feedback. We hope that you will come back and visit us again soon!! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Residence Inn Newport News Airport (PHF) is the perfect location for your long term stay in Newport News. You will be impressed with our basketball/tennis courts for family fun. We are pet-friendly so bring your best friend with you. We offer complimentary airport shuttle, wireless internet and daily healthy breakfast buffet. ... more   less 

Additional Information about Residence Inn Newport News Airport

Address: 531 Saint Johns Rd, Newport News, VA 23602-4510
Location: United States > Virginia > Newport News
Price Range: $105 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Newport News Airport 3*
Number of rooms: 125
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Also Known As:
Residence Inn Newport News Airport Hotel Newport News
Hotel Style:
#5 Family Hotel in Newport News
#6 Business Hotel in Newport News
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