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Novotel Thalassa Oleron St Trojan Hotel

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666 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Aberdeen
Level Contributor
91 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

A few days extra holiday after a week in France found us on the IlE d'oleron. Good scores on trip advisor and the stunning beach pics led us to the novotel. Firstly it isn't the easiest place to get to on your first visit. This isn't a huge issue as the drive is stunning. Upon arrival we were met with... More 

Helpful?
Thank markcjd
PH L, Guest Relations Manager at Novotel Thalassa Oleron St Trojan Hotel, responded to this review

Dear Madam, Dear Sir, We thank you for your comment concerning your stay to the Novotel Thalasso Oléron. We are very attached to the satisfaction of our customers, and are delighted that you had an excellent stay among us. All the team joins me to thank you and impatient naps to being able to welcome you next time. Your opinion... More 

1 review
5 of 5 stars Reviewed July 5, 2016 via mobile

We stayed here this time last year and re-booked for June 2016. I must admit I had trepidation as previous expectations on re-visiting a resort / hotel have been disappointing. Not the case here. We stayed 5 nights this time and can only say the management have got continuous quality engagement down to an art. Service exceptional. Friday night buffet... More 

Helpful?
Thank Vic L
PH L, Guest Relations Manager at Novotel Thalassa Oleron St Trojan Hotel, responded to this review

Dear Madam Dear Mister, It is with a sincere pleasure that I acquaint your comment following your recent stay to the Novotel Thalassa Oléron *** We are enchanted to to convey through the reading of your comment a positive image of our establishment, and I shall share your felt with all teams. Sincerely Yours More 

1 review
5 of 5 stars Reviewed June 4, 2016 via mobile

Was first time at Thalassa arrived Thursday night and left Saturday in May 2015. Had fortune to be there at their sea food buffet on Friday which was exceptional. I've stayed in lots of hotels around the world but hospitality of Reception and front of house staff was excellent. Wished we had stayed longer. My wife & I have booked... More 

Helpful?
Thank Vic L
PH L, Guest Relations Manager at Novotel Thalassa Oleron St Trojan Hotel, responded to this review

Dear Mister, We very much appreciate your comments regarding your stay at the Novotel Thalassa Oleron Saint Trojan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Cork, Ireland
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed July 28, 2015

It was an ok stay but nothing special. The rooms were tiny for a family of four, the breakfast is average though sitting on the terrace is nice. The beach was not as nice either with a lot of jelly fish. Shame the pool is only indoors. Also didn't realise that walking to the town would take more than an... More 

Helpful?
Thank NettiAbuDhabi
PH L, Guest Relations Manager at Novotel Thalassa Oleron St Trojan Hotel, responded to this review

Dear Madam Dear Sir, We thank you for having taken time to announce us your remarks concerning your stay to the Novotel Thalassa Oléron **** We hear your dissatisfaction and we take into account your remarks. We deeply regret you are not completely satisfied by your stay. Actually our hotel is situated on a beach surrounded with 3000 hectares of... More 

Chappaqua, New York
1 review
5 of 5 stars Reviewed May 22, 2015

We really enjoyed our stay at the Novotel. Despite the weather, we enjoyed the indoor pool. The next sunny day, we walked on the beach, it was so great and peaceful. The staff was always very responsive and smiling. We took the room with the sea view: so worth it but next time I will ask to get a top-floor... More 

Review collected in partnership with Novotel Hotels

Helpful?
Thank Bibi592
PH L, Guest Relations Manager at Novotel Thalassa Oleron St Trojan Hotel, responded to this review

Dear Madam Dear Sir, Which pleasure to read your comment, we thank you for having taken time to share your impressions on your stay. I passed on your compliments to all teams, your satisfaction is our most beautiful reward Looking forward to receiving you for a next stay, please accept, Dear Mdame Dear Sir our sincere greetings. More 

Paris, France
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 30, 2014

A 4 stars hotel mst be more comfortable.. a dble bed in the room ok, but in the same room a Bzed instead of 2 armchairs... not very pleasant. The carpet wasn't very clean, impossible to change something in the Thalassa treatment.. and the wifi was very slow,( if more sped you must pay, that's incredible in a 4 statrs... More 

Helpful?
Thank French_visitors2013
Bollington - England
Level Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed October 12, 2014

Surprised at others unfavourable comments. I found the seafood buffet on the Friday night superb. The other nights (they do have an English menu), but I prefer 2 menus as a chance to improve French. ☺ The dinners were up to my expected standard. My serving staff spoke English. Others complain staff didn't speak English - some do - so... More 

Helpful?
Thank KeithHewitt
PH L, Directeur général at Novotel Thalassa Oleron St Trojan Hotel, responded to this review

Dear Guest, Thank you very much for his outstanding review you took the time to post after your recent stay at Novotel Sea and Spa. We are happy to have you as our customers. We are delighted to read that you had a nice stay with us and enjoyed the quality of our different services. I will share your compliments... More 

Riberac
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 1, 2014

Just a one night one day mini break but we would like to return for longer. We thoroughly enjoyed the setting on the estuary with views of the sea and beach. An estuary beach is different to a bay beach, longer with mud flats and sand dunes, but it was lovely to walk along and as we had a dog... More 

Helpful?
1 Thank RiberacHermitcrab2
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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room

Additional Information about Novotel Thalassa Oleron St Trojan Hotel

Address: Plage de Gatseau, 17370 Saint-Trojan-les-Bains, Ile d'Oleron, France
Location: France > Poitou-Charentes > Charente-Maritime > Ile d'Oleron > Saint-Trojan-les-Bains
Price Range: $139 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Thalassa Oleron St Trojan Hotel 4*
Number of rooms: 109
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