Basic rooms standard, decoration of the 1980th, clean. we experienced Slovakian charms and mainly Slovakian cuisine. Contradictory dining experience: Where dinner of half board scope was found on the lower end of ranking, the new years "Gala dinner" was excellent and tasty (Pumpkin soup, Pork fillet, Panna Cotta.
There are some facts, that hotel could have 4 stars. For example, the reception welcome and kindness of the staff. And there are some facts, that hotel could have 2 stars. For example the room furniture. Otherwise, the bathroom in our room was well renovated and clean, room heating is strong, double bed was big, all rooms have a balcony. The breakfast buffet runs from 7:30-9:30, the dinner from 18:30-20h. The choice for the breakfast is rich enough, scrambled eggs never ran out. But the coffee machine does not make a good coffee. I suppose, the reason is not the machine, but cheap coffee in it. We had half board, which means a four-course dinner. Good salad buffet, soup, main dish and dessert. For the main dish, you can choose between meat and vegetarian dish. The portions were big enough and of good taste, but nothing superior. The hotel has excellent calm location, big parking and there are only 20 metres to enter the cross country Bockstein slope, 2 and 5 km long. The short, 2km track, is illuminated in the evening. There are more reasons, that we will be back to the Haas hotel: kindness of the staff, calm location, big parking and scenic view from the balcony. …
stayed at this hotel at the end of january 2017,as a lone traveler. found a very clean hotel ,staff very friendly and always willing to help. breakfast was more than ample. dinner is set which you order previous night,salad is a starter perhaps not for everybody,but was ideal for me, as i was on ski trip idid find it unusual that there was no entry from hotel to ski room without going outside first ,but apart from that i had no problems at this hotel
I went on my first ski vacation with my Danish family. We had a great time. The reason we did was where we choose to stay "HAAS Hotel." The HAAS sits at the foot of a beautiful mountain range and 10 meters from a great cross country ski trail, cozy rooms respectful cautious helpful staff and great meals. HAAS is also located a few minutes from the free ski bus which takes you only 5 fives to the ski lifts . After a day of on the slopes our rooms were clean and had a fresh aroma in the air, all the rooms had great views from there balconies we had three rooms so I had the chance to seem them all. Dinners were a good mix of vegetarian and meat and started with a full self served salad bar and ended with a different desert each night. The owner was very good and added a great personality to his establishment he often stayed after hours if we wanted to have a coffee or a lite drink at the hotel bar after dinner. He was also instrumental in helping us recover a bag we left at a restaurant on the slopes and ensured we made it to our transportation when we were leaving by driving us and our luggage free of change to our ski bus. If you in Bad Gastein and you are looking for a hotel with world class service friend staff and great location the HAAS Hotel is it I give it 5 stars and will recommend it and stay there the next ski vacation.*……
Everything is clean, wifi is free with good signal strength throughout the hotel. The food is very poor, very poor for austria, breakfast very poor without quality ham, juices made in postmix. Staff really unpleasant and thoroughgoing.
Very nice hotel with good atmosphere, lovely staff, perfect place - near to slopes (cca 3 km) but not in the rush of Bad Gastein city, it is very peacefull area. Right in front of the hotel is cross country track and begining of the Elisabeth promenade - nice for walk along the stream to Bad Gastein - amazing city!. Breakfast is perfect, dinner is little bit worse as there are just two meals to choose from. i was ok with that but somebody maybe can have problem to choose. But there is a soup every day and lot of salads, so if you dont like the meals of the day, you can stuff yourself with soup and salads and there is aslo some dessert every day :-) so you will not be starving for sure :-) really recomend this hotel.
Lets start with the good stuff... the rooms were tidy and sleeping there was ok. Thats it. You tend expect a bit more from **** hotel. The service at the reception was cold and unhelpful, the waiters at the restaurant were significantly warmer, but to a little effect since the food was tasteless. Therefore I'm not sure whether the slow speed of the service was a good or a bad feature - the more hungry you were, the bigger chance you'd actually eat the stuff...
We have again spent fantastic time in Hotel Haas. We really appreciate their hospitality, warm greetings every morning and evening and their sympathic attitude to guests. There is nothing to complain about, because everything is just fine and we wanted to share that with you … It is a hotel nicely renewed and you can still feel austrian history in it … A nice combination of everything. And that we don't forget: there is one of the best ski resorts and beautiful nature. We will again go back there … Tanja and Vlado from Slovenia
Me and my family spent in the hotel very nice winter holiday for the fourth time during last five years. The hotel has everything what is needed for a family staying. Nice and clean rooms, breakfasts and dinners at a high quality, a great service around and especially a friendly owner of the hotel with his family. We will come back to the hotel again, for sure.
We took 5 days winter holiday with my family there in February 2014. What have to say, we were here 4th times, this is the proof that this hotel is very good choice for family holiday. Service, languages, compliancy, food, etc generally satisfied. No other word can be said. Who is not satisfied here cannot be satisfied even in top hotel in Dubai. The owner and his team of Hotel HAAS are opened and welcome for each opportunity to help with. Speaks English, Czech, and some other ones minimum by a few words and improving year by year. Pls answer yourself, what you await. The top and very important issue is to consider that it is family hotel which deserves 4 stars. If skiing it is better to have a car but the bus is not far.