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Helenenburg Hotel & Spa

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Helenenburg Hotel & Spa
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65 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Level Contributor
7 reviews
4 of 5 stars Reviewed August 23, 2016

We stayed in August - clean, functional, very friendly and efficient staff. Great view of the Gastein valley from the room and balcony. It was a pleasant stay altogether. The room decor was a bit dated but we didn't mind as all was clean and functional. The dining hall on the other hand looked brand new. There is a small... More 

Helpful?
Thank Jana B
Brisbane
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed August 23, 2016

The welcome was extremely warm and informative. The staff could not have been friendlier and helped with useful tips on where to eat and park. We were travelling with our elderly parents and the staff were very accommodating to their needs. We stayed in room 354 and our parents in 355. The view from both rooms is stunning. Room 354... More 

Helpful?
Thank Aussie03
2 reviews
4 of 5 stars Reviewed April 23, 2016 via mobile

Nice Hotel not new but clean and fresh. We went by car for skiing with family and it was perfect. The skibus stopped just outside the Hotel and took 5 min to the lift. Very good skiing. Breakfast was good especially the coffe 😍. When we came back in the afternoon they served sandwiches wich tasted perfect. Dinner was superb... More 

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Thank Marie F
Bratislava, Slovakia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 4, 2016 via mobile

Really great hotel with unbelievably kind and helpful staff. They are ready to help you with all kind of special requests (e.g. lactofree dinners). It has a great location close to ski slopes, even with skibuss stop just in front of hotel. Ski room is big, fitness on the other hand small, but you will not have time to use... More 

Helpful?
Thank MatkoKubko
Amsterdam, The Netherlands
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 26, 2015

Convenient hotel with friendly staff. We stayed here a week in the summer with a family of 3 in 2 rooms, half board. Spectacular view and only 10 mins. walk away from town. The hotel is rather dated with rooms and amenities dating back to at least the 70's, if not 60's. Not a problem for us though.

Helpful?
Thank Archimara
Budapest, Hungary
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 2, 2015 via mobile

This a perfect 3 star hotel. They don't have big wellness or other fancy things..."just" kind people and the best view from the terrase. It is very good choise if you would like to find a quite place which is close to the hiking roads.

Helpful?
Thank edinaszel
1 review
5 of 5 stars Reviewed September 23, 2015

What is especially to recommend about this place is its location - a bit outside the Bad Gastein centre, still reachable by walk. The awesome view from our room is unforgettable. The staff was one of the most friendly I have ever experienced in hotels (thank you Claudia) - very friendly with a high level of perception what is to... More 

Helpful?
Thank Michaela B
Tewkesbury, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 15, 2015

Just had a week's skiing in Bad Gastein, based at Hotel Helenenburg - that's me, my wife and two 20 year old boys. VERY friendly hotel, excellent food and comfortable rooms. Decor a little bit last century but that adds a certain charm and every one - bar none - of the staff was unfailingly polite and attentive. Although we... More 

Helpful?
Thank Peter A
Bratislava, Slovakia
2 reviews
5 of 5 stars Reviewed March 18, 2015

We have to share our experience as we were impressed by hotel Helenenburg. We have spent there a wonderful one-week family skiing holiday. The whole staff is absolutely professional, kind and helpful. We would highlight receptionist Zuzana, who speaks also Slovak and is very nice, always ready to help and advise. Also, we were amazed by the service of Balasz,... More 

Helpful?
Thank Stanislava M
1 review
5 of 5 stars Reviewed March 14, 2015 via mobile

There was very good food. I like this hotel. Very polite staff. Somebody of staff were from Slovakia than we can spoke with them in our language. And there was piano. I am happy than I was here. It is one of the best hotels where I was.

Helpful?
Thank Daniel S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Helenenburg Hotel & Spa

Address: Koetschachtaler Strasse 18, Bad Gastein 5640, Austria
Location: Austria > Austrian Alps > Salzburg Region > Bad Gastein
Price Range: $68 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Helenenburg Hotel & Spa 3*
Number of rooms: 16
Reservation Options:
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