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Hotel Palacio Real

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Hotel Palacio Real
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29 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Houston, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed July 2, 2016 via mobile

Jania and her staff do an amazing job making you feel welcome in Nicaragua. The breakfasts were delicious every morning and she had special desserts prepared for us in the evening. The rooms are VERY clean and she even helped us out by doing some of our laundry. The service outshines some of the best resorts I have stayed at.

Helpful?
Thank kcwagner17
palacioreal, Gerente at Hotel Palacio Real, responded to this review

Thank so much Mr. Wagner for your honest comment. We work very hard to provide the best service possible. Warm Regards. More 

1 review
5 of 5 stars Reviewed May 24, 2016

Hotel Palacio Real is the best hotel I have ever stayed at! The staff makes you feel like family. Hania is the best she would cater to what I wanted to eat everyday! Martha the chef was amazing! Her cooking of authentic Nicaraguan food would bring back memories of my mothers cooking. I want to say I felt like a... More 

Helpful?
Thank Luis B
palacioreal, Director General at Hotel Palacio Real, responded to this review

Dear Luis, thank you for your comment. We are glad that you enjoyed your stayed. Our goal is to make Guests happy as you were. We are beyond thankful to be part of your family. Hope to see you soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2016

Whenever you travel to a foreign country you always want three things, to feel secure, to feel welcomed, and to be able to relax and enjoy the country. All three are possible if you stay at this hotel. I felt secure my whole trip, which made it able for me to relax. The hospitality was phenomenal from the wonderful food... More 

Helpful?
1 Thank Stephen B
Granada, Nicaragua
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2016

The room was extremely clean and the room service was excellent. The manager, Jania, spoke English which was extremely helpful. They offered to help teach us some Spanish if we helped them some with their English. They were always kind and hospitable. After dinner one night the manager taught our group how to salsa and danced with us. The food... More 

Helpful?
1 Thank Nicolemarie2196
palacioreal, Director General at Hotel Palacio Real, responded to this review

Thank you for taking your time to review. Our goal is not only the quality of our services but the exchange of cultures between Guests and Us. We hope you come back to Nicaragua. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2016

This hotel has the best staff I've ever met! They went above and beyond to ensure my stay was one to remember. This hotel has an amazing view of the volcano. I recommend waking up at sunrise and taking pictures. I can't say enough about how friendly the staff is. It felt like I was staying with family. If you... More 

Helpful?
1 Thank Colter128
palacioreal, Director General at Hotel Palacio Real, responded to this review

We really appreciated de your comment! Our staff creates a family atmosphere for us and for our Guests. We are glad that you enjoyed the volcano's view and your stayed in the hotel. More 

Highland Village, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2016 via mobile

I would suggest staying at Hotel Palacio Real for anyone looking for a happy and carefree stay in Granada. I was beyond satisfied with their hospitality and service. The staff worked very hard to keep their customers comfortable. It was very helpful that the head of staff, Jania, spoke English. The hotel was always clean and tidy. I felt spoiled... More 

Helpful?
1 Thank claireloustew
palacioreal, Director General at Hotel Palacio Real, responded to this review

Thank you so much for taking the time to review. Each member of our staff aims satisfaction of our Guests. We demand cleaness, hospitality and discretion. Glad you enjoyed your time with us! More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2016

Hotel Palacio Real is one of the best hotels I have stayed at. The rooms are so clean and spacious. The location is just a few minutes from downtown Granada, making it really easy to travel into the city. The staff is extremely observant and hospitable. They truly have your best interest at heart and guest satisfaction is their number... More 

Helpful?
1 Thank Phoebe-leanne
palacioreal, Director General at Hotel Palacio Real, responded to this review

You are so kind to recommed our hotel. There are always opportunities for improvement, we try that Granada is well represented in hospitality for us. Thank you for your review. More 

El Salvador
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 26, 2016 via mobile

Wow! Hotel Palacio Real is amazing. The staff made me feel like home! Everything was excellent. The rooms are nice and comfortable, the food is delicious. The service is top quality. They even took the time to organize and clean our room to the maximum detail. 100% recommended!!!

Helpful?
1 Thank Camilachia
palacioreal, Director General at Hotel Palacio Real, responded to this review

Thanks for your opinion, this makes us better, we are ready to serve you with quality, hospitality and warmth . In the most discreet and relaxed atmosphere of the city . We wait for you soon. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 25, 2016

The hotel staff went above and beyond to make me feel welcome and comfortable. The breakfast each morning was delicious and served beautifully. The room was large, very clean and comfortable. They often gave me a ride into town to explore and it was always easy to catch a taxi back to the hotel. They provided my airport pick up... More 

Helpful?
1 Thank Martha N
palacioreal, Director General at Hotel Palacio Real, responded to this review

Dear Martha As our guest we are inspired to serve you with love and dedication. We appreciate the time you invested in your assesment of our Hotel. More 

Cape Coral, Florida
1 review
5 of 5 stars Reviewed January 18, 2016

This was our first stay and it will not be out last. STAFF: Were very friendly and efficient, professional service with a smile. PLACE: Extremely clean, rooms, kitchen... I would highly recommend visiting this place. ONE OF THE BEST IN NICARAGUA. Thank you! Visited December 2015

Helpful?
Thank Jacqueline V
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Babysitting

Additional Information about Hotel Palacio Real

Address: Carretera Masaya KM 43.5, Granada, Nicaragua
Location: Nicaragua > Granada Department > Granada
Price Range: $56 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Palacio Real 3*
Number of rooms: 12
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